- Capital One (Boston, MA)
- …years in customer -facing roles, acting as a trusted advisor to senior security and IT leaders.Deep technical understanding of cybersecurity principles, data ... Senior Manager, Customer Trust & Field...with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical … more
- Unity Technologies (Boston, MA)
- **Remote, USA** ** Senior Software Development Consultant, Customer Success Consulting** Location Remote, USA Department Engineering Requisition ID ... JOBREQ-2514484 **Role description** **The opportunity** The Unity Customer Success Consulting team is a group...is a group of highly skilled Software Developers and Technical Artists with deep expertise in the Unity platform,… more
- SharkNinja (Needham, MA)
- …a global leader for every project or program they manage and owns the overall success of the program with a steady focus on Scope, Cost, and Schedule. Our Program ... that scope creep, cost risks, and schedule slips are escalated to senior management in parallel to driving resolutions. Program Managers lead the organization… more
- DataRobot (Boston, MA)
- …high-impact post-sales technical engagement. As a key member of the Customer Success leadership team, the VP partners cross-functionally with Account ... + Lead the evolution of AI Technical Success to support new product offerings, emerging customer...and scale a multi-regional team of AISMs (I-III) and senior managers, fostering a culture of accountability, innovation, and… more
- WuXi AppTec (Natick, MA)
- …in conjunction with the corporate product management and marketing team. ** Technical Skills / Knowledge:** + Demonstrates expertise in integrated service offerings ... + Comfortable in high-complexity sales situations and willing to take on customer 's challenges and maximally leverage company's offerings to address customer 's… more
- American Tower (Boston, MA)
- …and remediate cybersecurity incidents through continuous optimization of policies and rules. As a senior technical member of the team, you'll play a crucial role ... **The Team** We are seeking a Senior Cybersecurity Engineer to join American Tower's Information...a commitment to high standards of ethics, regulatory compliance, customer service, and business integrity. + Automation tool or… more
- DataRobot (Boston, MA)
- …as a trusted advisor to clients. Work side-by-side with Sales, Account Management, Customer Success , and Field Engineering teams to help DataRobot customers ... those models into client environments. Serve as a Data Science technical expert representing DataRobot during customer engagements. Conduct proof-of-concept… more
- Stratasys (Waltham, MA)
- Customer Success Manager Location: Waltham, MA, US Job...CRM/data tools is a plus. + Willingness to travel to customer sites as needed. _This is a senior ... manufacturing and supply chains, and improve patient care. **Software Customer Success Manager** . This role is...It is ideal for someone who enjoys combining strategic customer engagement with technical fluency-and who wants… more
- iCIMS (Boston, MA)
- …+ **Cross-functional Collaboration** : Improved partnership metrics with Product, Engineering, and Customer Success teams **About Us** When you join iCIMS, you ... **Job Overview** We are seeking an exceptional Senior Manager of Site Reliability Engineering (SRE) to...and execute SRE strategy aligned with business objectives and customer success metrics + Drive cultural transformation… more
- DataRobot (Boston, MA)
- …leader will partner closely with Sales, Product, Marketing, and Customer Success to ensure the delivery of best-in-class technical expertise, solution ... VP, Pre-Sales Solutions - Americas is a strategic and customer -facing leadership role responsible for leading and scaling the...10+ years of experience in pre-sales, solution engineering, or technical consulting; 5+ years in a senior … more
- Red River (Boston, MA)
- …our customers, and it is our goal to support those outcomes. As a Senior Microsoft 365 Deployment Engineer, your primary responsibility is to oversee the successful ... user access, and configuring theMicrosoft 365 stack. + Identify and resolve technical issues and challenges that arise during the deployment process. Troubleshoot… more
- iCIMS (Boston, MA)
- …across all engagements. + Project sponsor larger enterprise engagements and align with customer project sponsors to ensure shared success + Monitor project ... + Strong executive presence and the ability to collaborate effectively with senior stakeholders and customer executives. + Proven ability to implement… more
- Red River (Lexington, MA)
- …who are open to an environment based on this teamwork and shared success . Our team works directly with our clients to create innovative solutions, challenge ... needs of our clients top of mind to foster individual and organizational success . Interested candidates must possess a desire for growth through continuous learning… more
- United Site Services (Westborough, MA)
- …to creating partnerships that help enable our customers' project and event success . Our deep industry expertise, excellence in process management, and dedication to ... of our value proposition; each supported by tangible, best practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which… more
- Confluent (Boston, MA)
- …One Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...or with another internal MongoDB team members, advising the customer on strategies to optimize their technical … more
- Acxiom (Boston, MA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Confluent (Boston, MA)
- …Program by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Autodesk (Boston, MA)
- …team of 100+ employees responsible for Consulting Delivery, and contribute to overall customer success and adoption + Develop and execute against regional ... of >$80M, and successful adoption of Autodesk solutions + Engage with senior customer executives to demonstrate Autodesk thought leadership, cocreate strategic… more
- Pegasystems (Waltham, MA)
- …You Are:** You are a technical leader with a passion for customer success , team development, and operational excellence. You thrive in fast-paced ... Senior Manager of Technical Support Engineering...are met. * Partner with Product Management, Engineering, and Customer Success to align on account health… more
