- Citizens (Medfield, MA)
- …acquire, retain, and grow the business. As a Branch Manager (BM), you will lead your team in exceeding customer expectations, nurturing relationships that drive ... As both a leader and coach, you'll help your team achieve individual and collective performance and sales goals...drive sales excellence, ensure the delivery of world-class customer service , and operational integrity in a high-volume… more
- FM (Norwood, MA)
- …Operations Manager to join our legal team . The Legal Operations Manager will lead and improve the operational and strategic functions of Law & Governmental ... design of the processes and procedures of the legal team and drive and improve the efficiency and effectiveness...drive and improve the efficiency and effectiveness of legal service delivery. This role is responsible for implementing and… more
- Home Depot (Norwood, MA)
- …valuable input into operational and merchandising decisions to the Store Management Team and Operations Team . Department Supervisors have strong product and ... Job Description Department Supervisors lead , train, coach and develop associates in each...associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.… more
- FM (Norwood, MA)
- …loss-prevention engineering and research; risk management skills and support services ; tailored risk transfer capabilities; and superior financial strength. To ... Talent & Culture is a key member of the global HR leadership team responsible for shaping and executing an integrated, future-focused talent strategy that enables… more
- Coinbase (Boston, MA)
- …operational audit activities to executive leadership and the Audit Committee. Global Team & Resource Management: Strategically lead and manage global teams, ... not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually...Audit department (the third line of defense), you will lead , direct and own the company's SOX 404 and… more
- Ralliant (Boston, MA)
- …will identify opportunities for growth. They will ensure exceptional customer service , operational excellence, and alignment with organizational growth goals. ... 30% travel is required to support multiple sites, engage with customers, and lead onsite reviews. Key Responsibilities: Leadership & Team Management + Directly… more
- Commonwealth Care Alliance (Boston, MA)
- … service , compliance, and quality teams to address provider needs and improve service delivery. - Lead or support provider advisory councils and feedback ... Summary: The Director of Provider Relations leads the strategic vision and operational execution of provider relations for Commonwealth Care Alliance's SCO and One… more
- Commonwealth Care Alliance (Boston, MA)
- …is responsible for overseeing relationships and performance with community-based Long-Term Services and Supports (LTSS) provider organizations that serve One Care ... Care Alliance's (CCA) contracted community-based organizations (CBOs), including Aging Services Access Points (ASAPs) and Long-Term Services Coordinators… more
- Commonwealth Care Alliance (Boston, MA)
- …proactively addressing provider needs, ensuring regulatory compliance, and supporting operational excellence to enhance provider satisfaction and member access to ... Partnerships., the Senior Provider Relations Account Manager will: + Lead provider servicing activities, including onboarding, orientation presentations, and ongoing… more
- Commonwealth Care Alliance (Boston, MA)
- …regulatory, and quality standards that optimize member outcomes and operational efficiency. This versatile position offers exposure across multiple organizational ... components related to performance management activities as needed. - Lead the program's contributions to performance measurement logic, reporting rules,… more
- iCIMS (Boston, MA)
- …are seeking an exceptional Senior Manager of Site Reliability Engineering (SRE) to lead our global SRE organization and drive operational excellence across our ... to thousands of customers worldwide. The successful candidate will lead distributed teams across the US, Ireland, and India...99.9%+ uptime SLAs across all products and regions + ** Team Growth** : Successful scaling of global SRE organization… more
- Commonwealth Care Alliance (Boston, MA)
- …address with the administrative team - Leads CSC huddles and partners to lead team meetings as appropriate. May represent Care Delivery Program at internal ... for the Clinical Support Coordinators (CSCs) to ensure proactive administrative clinical team support and accurate, prompt, and courteous service is provided… more
- DataRobot (Boston, MA)
- …executive forums and with strategic customers, influencing corporate priorities and GTM execution. ** Team Leadership & Development** + Lead , coach, and scale a ... the global strategy for enabling customers to rapidly adopt DataRobot. The Technical Success team will work hand in hand with AI Engineers and App developers at… more
- Red River (Boston, MA)
- …Red River Professional Services (RRPS) customers. The Red River Professional Services Modern Work team focuses on the design, implementation, and migration ... and resources required to implement Microsoft 365 solutions effectively. + Lead the deployment process by executing the planned activities, including installation,… more
- Ralliant (Boston, MA)
- …to scheduled events and maintain regular touchpoints throughout the year. . Lead renewal efforts in collaboration with Customer Service Representatives (CSRs). ... accounts typically have 60% or more revenue from onsite services and do not require Key Account Manager (KAM)...knowledge** . Familiarity with calibration service , onsite service models, and related pricing structures. . Operational… more
- DataRobot (Boston, MA)
- …our systems are scalable, maintainable, and aligned with business goals. + Lead architectural decisions for GenAI tooling (eg Agents and Agentic Workflows, Prompt ... RAG workflows, or ensuring reproducibility in generative outputs. + Drive operational excellence by improving observability, reliability, and performance of AI… more
- Red River (Boston, MA)
- …will be on the front line for generating interest in Red River's service offerings. Sales Development Representatives make cold calls to prospects to identify ... Account Executives to sell innovative offerings for IT Managed Services , Cloud, Cyber Security, Voice solutions and More. +...qualified sales opportunities + Work closely with the Sales team to schedule meetings and uncover new sales opportunities… more
- Commonwealth Care Alliance (Boston, MA)
- …development and implementation of provider communications efforts related to CCA operational and strategic priorities + Convene and oversee project specific cross ... the organization to prioritize messaging and core content + Partner with Communications Team to ensure alignment on branding, strategy, design, and content + Act as… more
- Red River (Lexington, MA)
- …Team Leadership & Development** + Lead , mentor, and inspire a team of service delivery professionals + Conduct performance evaluations and support career ... are seeking a seasoned** **Program Manager - ITSM** **to lead the delivery of managed services for...SOPs and ensure regulatory compliance + Champion quality and operational efficiency across service functions 5. **Project… more
- DataRobot (Boston, MA)
- …overall account management strategy to achieve retention, upsell, and cross-sell targets. + Lead and mentor a team of Account Managers, ensuring alignment with ... the future. The Director of Account Management is responsible for leading a team of Account Managers focused on driving customer retention, growth, and long-term… more
