- Barnes & Noble Education, Inc. (Waltham, MA)
- …customers, and play an instrumental role in carrying out the directives of the manager . Cash handling, customer service, team building, and problem solving are ... administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise,...on a daily basis. Responsibilities As an Assistant Store Manager you will support all store operations … more
- Pegasystems (Waltham, MA)
- …best. Pega.com is not optimized for Internet Explorer. For the optimal experience , please use: Job Category: Information Technology Location: US - Massachusetts - ... service" globally. We create scalable, secure solutions that help businesses streamline operations and drive growth, empowering users to make better decisions and… more
- Boston Dynamics, Inc. (Waltham, MA)
- …Bachelor's degree in a technical discipline is preferred* Minimum 2 years experience in a customer -facing technical role* Familiarity with industrial inspection ... of making mobile autonomous robots part of their day-to-day operations , and execute on your team's process to ensure...technical subject matter experts in Spot, assisting with cross-functional customer team alignment, and be able to collect the… more
- Apellis Pharmaceuticals inc. (Waltham, MA)
- …cross functional teams, Marketing, Account Directors, Medical Affairs, Community Liaison team, Key Customer Manager team as well as various levels of leadership* ... strategy, policy insights & implications, strategic pricing & contracting, contract operations and government pricing, payer and provider account teams, and trade.… more
- Wolters Kluwer NV (Waltham, MA)
- …solutions for our clients.In this role, you will report to the Lead Technology Product Manager and work a hybrid schedule (2 days in office, and 3 days remote). ... Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer /departments is an Equal Opportunity / Affirmative Action employer## Our Interview… more
- Menlo Ventures (Boston, MA)
- …key projects and developments. QUALIFICATIONS Must haves 5+ years in high‑growth SaaS Customer Experience / Operations with direct experience in ... software to modern science. ROLE OVERVIEW As the CX Operations Manager at Benchling, you'll report to...pivotal in enhancing the efficiency and efficacy of our customer experience processes, systems, and tools. Operating… more
- Restore Hyper Wellness & Cryotherapy (Newton, MA)
- …sports performance, health & beauty, and pain management issues Deliver a first-class customer experience Identify and grow current KPI's Actively participate in ... Overview Restore is looking for both aninternal general manager for the operations of our...also looking for someone with strong sales and engagement experience and drive to focus of customer … more
- Keolis Commuter Services (Boston, MA)
- …for extensive specialized database management. Ensure Senior Manager of Parking Operations and Customer Experience is updated daily on overall ... commitments within the Customer Experience department. Support Senior Manager of Parking Operations and Customer Experience and the Director of… more
- The Trustees of Reservations (Boston, MA)
- … service, communication, and technical skills? Our IT team is seeking an IT Operations manager to help oversee day‑to‑day IT operations , provide enterprise ... tools, technologies and procedures. The Role: As the IT Operations Manager , you will have a wide...understanding of networking concepts. The ability to work independently. Experience providing high quality customer service and… more
- Blue Trace (Boston, MA)
- …usage patterns, and engagement, intervening early to prevent churn. ABOUT YOU Previous Customer Facing Experience required: Success Manager , Renewals ... we are expanding our team to provide dedicated customer success support. The customer success manager will be a key role in driving the successful adoption… more
- Hispanic Alliance for Career Enhancement (Boston, MA)
- …network, CVS Media Exchange (CMX), we are seeking an experienced Senior Marketing Operations Manager . This leader is responsible building and sustaining ... CMX Marketing Team reporting to the Lead Director, Marketing Operations . The Sr. Manager is an individual...delivery ROI positive results. Intellectual curiosity and rigorous marketing operations experience and a strong familiarity with… more
- Startops (Boston, MA)
- …improvements. Location: Boston Compensation: $78,000 - 119,000 USD / year Job Tags: Operations About The Role Accounting Manager NOBULL is a wellness community ... Manager , Accounting Own monthly financial reporting and lead... will be responsible for managing the day‑to‑day financial operations and accounting functions, supporting the Controller in developing… more
- Creative Force (Boston, MA)
- …But don't just take our word for it. In the video below, Senior Director of Customer Experience Ian Mitchell provides an overview of the role, what makes a great ... products are ushering in a new era of creative operations for some of the world's largest brands and...to say, it is a role we take seriously. Customer Success Manager Self-Assessment: Normally, this is… more
- The Handel and Haydn Society (Boston, MA)
- Handel and Haydn Society | Development Operations Manager Reports to: VP of Donor Relations and Partnerships Department: Development Position Overview The ... Development Operations Manager is an essential member of...role, you will foster an exceptional donor and patron experience through thoughtful stewardship, data integrity, and operational effectiveness,… more
- Aramark Corporation (Boston, MA)
- Job Description Aramark Sports and Entertainment is seeking an Accounting Operations Manager for Fenway Park, Home of the Boston Red Sox in Boston, MA. As the ... Accounting Operations Manager you will support the objectives...experience in finance/accounting. Strong skills in managing daily operations including month / year end closings, accounts receivable,… more
- Mass General Brigham Health Plan, Inc. (Boston, MA)
- …also highly desirable.**Job Summary**Summary: Receiving general direction from the Security Operations Manager , incumbent ensures a safe and secure environment, ... discoveries and invite all applicants to join us and experience what it means to be part of Mass...hospital policies and procedures, rules and regulations. -Assists Security Operations Manager in managing daily operations… more
- Crunchr (Boston, MA)
- …lead business conversations with confidence through our product and solutions. The Customer Success Manager is our customers' partner, providing comprehensive ... them from the initial implementation phase to smooth daily operations - to make sure they get the optimal...university degree. At least 5 years of relevant working experience (ideally customer -facing, HR-related and/or consulting roles).… more
- Lumafield (Boston, MA)
- …office in San Francisco, CA. About the role: Lumafield is looking to bring on a Customer Success Manager (CSM) to drive customer outcomes and revenue growth ... customer organizations. What you'll do: Partner with engineering, quality, and operations teams at customer organizations to identify opportunities to improve… more
- Trustees (Boston, MA)
- … service, communication, and technical skills? Our IT team is seeking an IT Operations Manager to help oversee day‑to‑day IT operations , provide enterprise ... tools, technologies and procedures. The Role: As the IT Operations Manager , you will have a wide...understanding of networking concepts The ability to work independently Experience providing high quality customer service and… more
- Lepley Recruiting Services (Boston, MA)
- …company in Boston, MA is seeking a General Manager to oversee day-to-day operations . This role requires 5+ years of experience in operations and ... financial acumen. You will lead multiple departments to boost efficiency and customer satisfaction while fostering a culture of growth. Competitive benefits include… more
