- Starfish Storage Corporation (Waltham, MA)
- …or equivalent employment. 5+ years of experience in a technical account management or customer success manager role Current, solid sysadmin skills in Linux (and ... Federal governments. Role Overview Starfish Storage is seeking an experienced Technical Account Manager to join our team. In this role, you will be responsible for… more
- Barnes & Noble Education, Inc. (Waltham, MA)
- …customers, and play an instrumental role in carrying out the directives of the manager . Cash handling, customer service, team building, and problem solving are ... students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array… more
- Apellis Pharmaceuticals inc. (Waltham, MA)
- …cross functional teams, Marketing, Account Directors, Medical Affairs, Community Liaison team, Key Customer Manager team as well as various levels of leadership* ... as cross-functional members of the team (dotted line reports)* Monitor and measure customer feedback, internal performance data and market needs, and act quickly to… more
- HEI Hotels (Waltham, MA)
- Executive Meeting Manager page is loaded## Executive Meeting Managerremote type: On-Sitelocations: Westin Waltham - Waltham, MAtime type: Full timeposted on: Posted ... Monthly employee appreciation celebrations, family holiday gatherings, incentives for excellent customer service and discounted hotel stay rates. For those looking… more
- NetApp, Inc. (Waltham, MA)
- …AWS, Azure, and Google Cloud. Our team is looking to hire a Senior Product Manager which in this role you will: Job Responsibilities Use a customer -centric ... track key performance indicators (KPIs) to measure product success. Gather and analyze customer feedback and usage data to identify areas for improvement and inform… more
- Softworld (Waltham, MA)
- …and developing proposals and pricing models, making presentations, documenting customer agreements (eg, contract, service agreement), closing sales through effective ... Gross Profit and Start goals as set by your manager . Maintain strong Gross Profit margins using strong knowledge...fees. Ability to proactively promote candidates to support our customer base. Strong analytical and organizational skills to be… more
- Starfish Storage Corporation (Waltham, MA)
- A dynamic technology company is seeking an experienced Technical Account Manager to manage and develop client relationships. This role requires a deep understanding ... of enterprise storage solutions and strong customer -facing skills. The ideal candidate should have over 5 years of experience in account management and proficiency… more
- Pegasystems (Waltham, MA)
- …to deliver rapid client value and drive product adoption. Partner with customer support teams to establish operational models, ensuring seamless service delivery and ... transparency. Who You Are: You excel at solving complex business problems with technology and can break down your vision into achievable, iterative steps. You balance short-term goals with long-term strategy, making smart trade-offs to achieve optimal results.… more
- TD Bank (Waltham, MA)
- …tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking ... advice and guidance to ultimately attract, and retain the customer * Understands customer financial needs to identify...have regular career, development, and performance conversations with your manager , as well as access to an online learning… more
- Peskind Executive Search (Waltham, MA)
- Senior Manager /Director of Sustaining Engineering Our client is seeking a Senior Manager /Director of Sustaining Engineering to maintain and improve their ... Manage part change notifications, end‑of‑life processes, and other material supply issues. Customer Support Work closely with the field support team to address and… more
- Blue Trace (Boston, MA)
- …we are expanding our team to provide dedicated customer success support. The customer success manager will be a key role in driving the successful adoption ... patterns, and engagement, intervening early to prevent churn. ABOUT YOU Previous Customer Facing Experience required: Success Manager , Renewals Manager ,… more
- Bynder Inc. (Boston, MA)
- …team. Job Description: Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and growing ... customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely with customers to ensure they… more
- Bynder (Boston, MA)
- …join our talented team. Bynder is seeking an experienced and highly motivated Customer Success Manager with a strong background managing and growing ... with customers using cloud-based marketing technology platforms. As a Mid-Market Customer Success Manager , you will work closely with customers to ensure they… more
- Bynder (Boston, MA)
- …team. Job Description Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and growing ... customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely with customers to ensure they… more
- Creative Force (Boston, MA)
- …strategy, and impact. Needless to say, it is a role we take seriously. Customer Success Manager Self-Assessment: Normally, this is where you'd find a ... for it. In the video below, Senior Director of Customer Experience Ian Mitchell provides an overview of the...up on the bottom line. You're a Proactive Change Manager You get that adoption isn't just about features.… more
- MongoDB (Boston, MA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will… more
- Maven AGI, Inc (Boston, MA)
- …& Advisors from OpenAI, Google, HubSpot, and Stripe. Position Overview: As a Customer Experience Manager (CXM) - Enterprise, you'll play a pivotal role ... on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and… more
- Cato Networks (Boston, MA)
- …- don't miss it! Cato Networks is seeking a highly technical and business savvy Customer Success Manager (CSM) in the Northeast to drive customer adoption, ... customers, ensuring strong adoption, measurable outcomes, and long‑term retention. Build customer success plans, define and track KPIs, and guide customers in… more
- Crunchr (Boston, MA)
- …lead business conversations with confidence through our product and solutions. The Customer Success Manager is our customers' partner, providing comprehensive ... support, guidance, insight and thought leadership across the whole customer journey with Crunchr. You will play a fundamental role in the success of Crunchr for… more
- Jedox AG (Boston, MA)
- …and provide tangible customer value. Your Responsibilities We are hiring a Customer Success Manager , based in Boston. This role sits at the core ... teams You thrive in fast‑paced environments with shifting priorities Ensuring customer success and satisfaction is your top priority Acting as trusted… more
