• Kailera Therapeutics, Inc. (Waltham, MA)
    …What You'll Do: Playing a critical hands-on role within Kailera, the Associate Director , Clinical Quality Assurance will be relied upon as Subject Matter Expert in ... with Veeva Quality Docs, Veeva Training, and Veeva QMS required. A strong customer focus and ability to prioritize and adapt to business needs are required.… more
    Upward (07/18/25)
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  • ACROBiosystems Inc. (Boston, MA)
    …and Vermont. In this role, you will contribute to our company goals and address customer needs by developing key accounts and expanding the customer base within ... the assigned territory. You will also build and maintain strong customer relationships and provide comprehensive support to our clients. Essential Functions… more
    HireLifeScience (04/30/25)
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  • Calm Water Business Partner, LLC (Boston, MA)
    Company Description We are seeking an experienced Director of Global Software Sales to lead and expand the worldwide sales of our turbomachinery software suite. Job ... for senior management. Represent the company at trade shows, conferences and customer meetings worldwide. Qualifications The ideal candidate will have a proven track… more
    Upward (07/13/25)
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  • Lantheus (Bedford, MA)
    …and play a vital role in creating a dynamic environment that contributes to our success . Every employee is crucial to our success ; we respect one another and ... part of a productive and inclusive team. OVERVIEW: The Commercial Analytics Associate Director has the unique opportunity to impact the lives of patients all around… more
    Upward (06/26/25)
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  • Axon (Boston, MA)
    …real-world change. Axon's breadth of product offerings and high flexibility for meeting customer needs results in dynamic and complex customer agreements that ... areas) Reports to: VP, Software Services Owns the successful go-live and customer satisfaction for complex SaaS public safety Real Time Operations solutions (Fusus).… more
    Upward (07/14/25)
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  • Cambridge Mobile Telematics (Cambridge, MA)
    …our roadmap, including intermediate, measurable targets (key results) Collaborate with sales, customer success , customer solutions and engineering teams to ... millions of drivers across the world every day. The Director of Product Management for Commercial Auto will be...CMT's products and the value they deliver by solving customer problems and achieving customer goals Lead… more
    Upward (07/04/25)
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  • Informa Group Plc. (Auburndale, MA)
    …on high-value accounts. In this role, you'll work closely with a Strategy Director , who leads client management across Informa TechTarget's various divisions, and a ... accounts and break into new areas, increasing our footprint and enhancing customer relationships. Manage existing pockets of business, delivering on deals either… more
    Upward (07/02/25)
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  • Klaviyo (Boston, MA)
    …in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of ... day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond...own their own destiny. We're looking for a strategic Director of Internal Communications to lead a high-performing team… more
    Upward (07/02/25)
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  • Vertex Pharmaceuticals (Boston, MA)
    Job Description The Associate Director , Facilities & Engineering Operations Quality Assurance is responsible for providing quality support and oversight for ... a timely manner. This role will report to the Director of Quality Validation and Engineering within the Vertex...in the change control review meeting and collaborate with customer groups to ensure quality systems are monitored and… more
    Upward (07/01/25)
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  • Brooks Automation (Chelmsford, MA)
    …be a part of a dynamic organization that is shaping the future of technology. Director , Global Customer Care Job Description Position Summary The Director , ... SVP of Global Customer Operations, with a dotted line to the Director , Global Business Services (GBS) Lead, this role is responsible for defining and… more
    Upward (07/07/25)
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  • Marriott International (Boston, MA)
    …to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Provides support ... of direct reports. Creates opportunities to grow the account base through customer interactions. CANDIDATE PROFILE Education and Experience *2-year degree from an… more
    Upward (06/29/25)
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  • DTCC (Boston, MA)
    …Support other members of the delivery team as the onsite voice of the customer , resolving queries as they are raised Partner with internal customers to bring ... evaluate alternatives and formulate responses to resolve business and customer problems Demonstrated exceptional written and verbal communications skills, including… more
    Upward (07/18/25)
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  • Boston University (Boston, MA)
    …It also supports the operations and systems area of the office and provides customer service over the phone and email. The Financial Aid Counselor works closely with ... the Office of the University Registrar, and the Combined Enrollment Services customer service office. This role reports to the Senior Assistant Director more
    Upward (07/05/25)
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  • PharmaEssentia USA (Burlington, MA)
    …next level. As a Staff Accountant, you will report directly to the Director of Accounting and Tax. Your primary responsibilities will focus on managing operational ... processing, including recording incoming payments, applying them to corresponding customer accounts, managing electronic remittances Responsible for recording A/P… more
    Upward (07/11/25)
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  • Intercept Pharmaceuticals (Boston, MA)
    …within the account. The ATBM reports into the local Regional Business Director (RBD). This position requires strong clinical and disease state knowledge and ... and facilitate coordination between cross-functional teams to ensure seamless customer experience for stakeholders within teaching hospitals and academic centers… more
    Upward (06/30/25)
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  • Reading Public Schools (Reading, MA)
    …and nutritious meal is essential for a child's overall well-being and academic success . As part of our commitment to student health and well-being, we are ... choices for students Food Procurement: Collaborate with the Food Service Director and/or School Nutrition Coordinator to facilitate food procurement and oversee… more
    Upward (07/20/25)
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  • Institute for Healthcare Improvement (Boston, MA)
    …service operations and customer lifecycle management Understanding of customer success best practices, including onboarding, engagement, and retention ... related field 3-5 years of experience in online program operations or customer success Experience: Working within a global organization/online program Managing… more
    Upward (06/28/25)
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  • Evereve, Inc. (Burlington, MA)
    …a shared purpose and collaborative community-and it's also a key part of our success . Join our team to help shape the future of an ever-growing, ever-evolving brand! ... you will drive store sales and loyalty by ensuring exceptional customer experience through a well-merchandised, visually engaging and brand appropriate store… more
    Upward (07/18/25)
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  • Hebrew SeniorLife (Canton, MA)
    Job Description: Position Summary: Under the direction of the Director of Care Continuum and the DOM Administrative Director , the Outpatient clinic Coordinator ... on the phone and in person in the clinic. Maintain excellent " customer " service with patients, families, clinicians and all co-workers. Protect patient… more
    Upward (07/20/25)
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  • Director of Client Success , Payer…

    Datavant (Boston, MA)
    …closely with Client Success Managers. The Director of Client Success will communicate regularly with customer executives to ensure and enhance ... experiences to realize our bold vision for healthcare. The Director of Client Success will report to... and be responsible for strategically building and managing customer relationships. This leader will have accountability for … more
    Datavant (07/18/25)
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