- Parallel Fluidics, Inc (Boston, MA)
- …engineering and manufacturing teams to align processes with company goals. Provide technical expertise to support customer inquiries and product development ... Senior Micro Injection Molding Engineer About the Role...dynamic work environment where your contributions directly impact our success . Opportunities to work on cutting-edge technologies in life… more
- Posh AI (Boston, MA)
- …Shape Strategy & Roadmap : Align roadmap priorities with company goals, customer needs, and technical constraints. Clearly communicate and defend trade-offs ... The Role We're looking for a Senior Product Manager to own the vision, strategy,...the strategic driver of the Knowledge Management System-its roadmap, success metrics, and long-term evolution. Define the Vision :… more
- LinearB, Inc (Boston, MA)
- …remote in the Boston, MA office. Responsibilities Partner with teams across Sales, Customer Success , Marketing, Finance and Product to analyze needs and deliver ... thinker with strong technical acumen to join our team as a Senior Revenue Operations Business Analyst. This role is ideal for someone who blends deep… more
- PEAK Technical Staffing USA (Devens, MA)
- …Self-directed with minimum supervision and has significant interaction with customers and senior technical community. Responsibilities Act as technical point ... of contact for fielded products, respond to internal/external customer technical inquiries in a timely manner....that taking care of our team is essential for success and we are proud to provide benefits that… more
- Confluent (Boston, MA)
- …One Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...or with another internal MongoDB team members, advising the customer on strategies to optimize their technical … more
- Unity Technologies (Boston, MA)
- **Remote, USA** ** Senior Software Development Consultant, Customer Success Consulting** Location Remote, USA Department Engineering Requisition ID ... JOBREQ-2514484 **Role description** **The opportunity** The Unity Customer Success Consulting team is a group...is a group of highly skilled Software Developers and Technical Artists with deep expertise in the Unity platform,… more
- Acxiom (Boston, MA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Autodesk (Boston, MA)
- …team of 100+ employees responsible for Consulting Delivery, and contribute to overall customer success and adoption + Develop and execute against regional ... of >$80M, and successful adoption of Autodesk solutions + Engage with senior customer executives to demonstrate Autodesk thought leadership, cocreate strategic… more
- Pegasystems (Waltham, MA)
- …You Are:** You are a technical leader with a passion for customer success , team development, and operational excellence. You thrive in fast-paced ... Senior Manager of Technical Support Engineering...are met. * Partner with Product Management, Engineering, and Customer Success to align on account health… more
- Lumen (Boston, MA)
- …the world and shape the future. **The Role** We are seeking an exceptional Senior Lead Technical Product Marketing Manager to join our elite Marketing team ... Act as an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate… more
- Amazon (Boston, MA)
- Description We are seeking an exceptional Senior Product Manager Technical to join our Alexa AI Product team, where you will be at the forefront of ... with world-class scientists, engineers, and cross-functional teams to translate complex technical capabilities into delightful customer experiences. The position… more
- Amazon (North Reading, MA)
- …fun. Amazon Robotics (AR) seeks a talented and motivated Sr. Supply Chain Systems Technical Program Manager (TPM) to join the Robotics Supply Chain (RSC) team. The ... RSC. The TPM will be the single-threaded leader for RSC ERP systems, developing technical solutions that scale to growth and solve challenges. The TPM will own the… more
- DataRobot (Boston, MA)
- …high-impact post-sales technical engagement. As a key member of the Customer Success leadership team, the VP partners cross-functionally with Account ... + Lead the evolution of AI Technical Success to support new product offerings, emerging customer...and scale a multi-regional team of AISMs (I-III) and senior managers, fostering a culture of accountability, innovation, and… more
- Chewy (Boston, MA)
- **Our Opportunity:** The HR Systems & Solutions team is seeking an experienced ** Senior Technical Program Manager (TPM)** to join the Service Delivery ... This is a highly visible position that calls for creativity, analytical capabilities, technical proficiency, and the skill to persuade individuals at every level of… more
- Coinbase (Boston, MA)
- …patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Wayfair (Boston, MA)
- …Wayfair does not provide sponsorship for employment authorization for this position. Senior Analyst, Journey Optimization At Wayfair, we care deeply about our ... customers. Our award-winning Customer Service (CS) team combines cutting-edge technology with genuine...and beyond Service, making collaboration a cornerstone of our success . If you're excited about driving business impact, working… more
- Stratasys (Waltham, MA)
- Customer Success Manager Location: Waltham, MA, US Job...CRM/data tools is a plus. + Willingness to travel to customer sites as needed. _This is a senior ... manufacturing and supply chains, and improve patient care. **Software Customer Success Manager** . This role is...It is ideal for someone who enjoys combining strategic customer engagement with technical fluency-and who wants… more
- Wolters Kluwer (Waltham, MA)
- …which will drive long-term customer value and retention for our business. The Customer Success Director is a senior leadership role responsible for ... goal setting, development, and performance expectations. + Develop customer success team's skills related to product/ technical knowledge, analytics, … more
- MongoDB (Boston, MA)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... multiple, post-sale delivery resources dedicated to servicing our strategic customer including but not limited to ( Technical ...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
