- CAI (Boston, MA)
- Service Desk Analyst **Req number:** R6631 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services ... are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Service Desk Analyst , you will be responsible for receiving requests from… more
- BXP (Boston, MA)
- …analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow ... and/or self-manage projects. + Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits and a… more
- Zones LLC (Boston, MA)
- …assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve ... of customer products and services + Experience working on a help desk / service desk handling tickets preferred + Experience troubleshooting Desktop hardware… more
- TEKsystems (Boston, MA)
- …2nd level support and activities for incidents and requests assigned from the Service Desk related to laptops, mobile devices, video-conference equipment, or ... Analyst role is responsible for providing excellent customer service and assist associates with Tier 1 & 2...+ Create new end user computing knowledge for the Service Desk + Assist in assigned problem… more
- Boston University (Boston, MA)
- …participating and/or leading service , platform, or project teams. As part of the Service Desk and Support Operations team, you will report to the Operations ... **OPERATIONS ANALYST I, IS&T IT Help Center** **Job Description**...plan with full vesting after 2 years of eligible service . Tuition Assistance Program: Competitive tuition assistance program for… more
- Children's Hospital Boston (Boston, MA)
- …ensure smooth adoption of new functionality. + Provides tier-two support, collaborating with Service Desk and other IS teams to ensure timely issue resolution. ... 82200BRJob Posting Title:Epic Analyst II - (Grand Central/Prelude/Real-Time Eligibility)Department:IT MOSAIC ProjectAutoReqId:82200BRStatus:Full-TimeStandard Hours… more
- Lawrence General Hospital (Methuen, MA)
- …site openings, or domain transitions). + Document call flows, extension assignments, and service desk procedures. + Collaborate with IT, Facilities, and Clinical ... support future salary growth. JOB SUMMARY: The IT Telecommunications Analyst is responsible for the administration, maintenance, and support...& Training + Provide Tier 2-3 support to the Service Desk for telecom-related issues. + Educate… more
- WATTS (Andover, MA)
- …- and we have a dynamic future ahead. The SAP Finance Master Data Analyst will join our growing Financial Shared Services team to support master data requirements ... master data and business partner records. The SAP Finance Master Data Analyst will assist management with developing and implementing policies and procedures around… more
- Bright Horizons (Newton, MA)
- The Sr. IT Application Support Analyst supports the continued development and maintenance of the Dynamics CRM cE. This role will perform second level application ... Develop and maintain user documentation and training materials to promote self- service and adoption + Customize entities, forms, views, dashboards, workflows,… more
- Evolent (Boston, MA)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred To ensure a secure hiring… more
- WATTS (Andover, MA)
- …Materials and Services, AP invoices and reporting and Master Data Management. S2P SAP Analyst reports to S2P Process Lead who provides an oversight of the entire ... to the best practices for data governance and management, Service business liaison for data conversion and remediation +...limited to: + Ability to remain seated/standing at a desk or workstation for extended periods. + Ability to… more
- Public Consulting Group (Boston, MA)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
- Janus Henderson Investors (Boston, MA)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... + Paid volunteer time to step away from your desk and into the community + Support to grow...and manage multiple tasks simultaneously + Interpersonal and customer service skills + Excellent verbal and written communication skills… more
- Huron Consulting Group (Boston, MA)
- …physician, patient and employee engagement across the enterprise. + The Pre- Service Financial Representative supports the Revenue Cycle by financially clearing ... a friendly, clear manner to provide excellence excellent customer service . This role is a largely remote position supporting...Demands:** * This role requires remaining seated at a desk /computer for 8 hours daily; repetitive use of computer… more
- BHI Energy (Weymouth, MA)
- …BHI Energy BHI Energy is a broad umbrella organization with a complete service offering that covers all facets of Power Generation through the entire Electrical ... on multiple end markets, united by our level of service and quality, our unique partnership approach to our...a great work culture! As a Compensation and Benefits Analyst you must have will have a strong eagerness… more