- GovCIO (Boston, MA)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... USD $120,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7333/ service - desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7333_… more
- Marriott (Boston, MA)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... - $75,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- Transdev (Dorchester, MA)
- Safety Desk Manager Position Summary Transdev is seeking a Safety Desk Manager to oversee Road Safety Supervisors (RSSs) and Safety Desk Supervisors ... strict compliance with the BPS-Transdev contract. This role balances desk -based safety operations and on-the-road supervision, supporting safe, efficient… more
- State of Massachusetts (Chelsea, MA)
- …issues to supervisor or manager . * Escalate potential major incidents to service desk operations promptly. * Maintain documentation as required and notify ... *About the Role:* EOTSS is seeking to hire a * Service Desk Analyst* to join the End...supervisor or manager of insufficient documentation. * Verify and confirm customer… more
- Marriott (Cambridge, MA)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting Operations… more
- GovCIO (Boston, MA)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- HealthFitness (Cambridge, MA)
- …working on-site in the absence of management. + Support the Assistant Membership Manager with onboarding of Front Desk staff, including leading training ... proudly managed by HealthFitness, is seeking a **Lead Front Desk Attendant** to join the team on campus in...lead by example and are passionate about delivering exceptional service , we'd love to have you on our team.… more
- Ophthalmic Consultants of Boston (Quincy, MA)
- …who thrive in a fast-paced environment and have a passion for providing outstanding customer service ! We are currently looking for Front Desk Lead for our Quincy ... careers. Can we help you with yours? The Front Desk Lead will be responsible for upholding OCB values...flow. + Assists Revenue Cycle Supervisor or Regional Business Manager in training or mentor of assigned staff and… more
- Cayuse Holdings (Boston, MA)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within … more
- Cayuse Holdings (Boston, MA)
- **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay ... Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer ...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
- Cambridge Health Alliance (Cambridge, MA)
- Receptionist/Front Desk **Requisition Number:** 740 **Pay Range:** $19.00 - $23.00 per hour **Location:** CHA Cambridge Hospital **Work Days:** Monday thru Friday ... * Does not wait for someone to approach the desk , initiates contact with each person as he/she enters...issues. * Under the general supervision of the Office Manager , responsible for performing a wide range of administrative/receptionist… more
- Beth Israel Lahey Health (Boston, MA)
- …Monday through Friday 11:30am-5:30pm. **Job Description:** **Job Summary:** The Reception Desk Rep interacts extensively in person/ via telephone with patients, the ... arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the… more
- BXP (Boston, MA)
- …standards. + Provision and manage access through Active Directory and Security Manager . Maintain and enforce directory policies and standards. + Deploy and support ... analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow… more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports ... to the manager with input from assigned physicians, nurses or other...greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice… more
- Marriott (Boston, MA)
- …policies and procedures; report accidents, injuries, and unsafe work conditions to manager . Follow all company policies and procedures; ensure uniform and personal ... guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with...we set the standard for rare and special luxury service the world over and pride ourselves on delivering… more
- Hannaford (Chelmsford, MA)
- …Supervise performance of all duties and responsibilities of all front-end and service desk /kiosk associates as assigned by Manager of Customer Service * ... policy. * Assign fixed activities to front end and service desk /kiosk associates during idle periods as...being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end… more
- WATTS (North Andover, MA)
- …all end-user technologies and services. This includes global oversight of the Service Desk , Endpoint Management, Desktop Support, and Workplace Collaboration ... Primary Job Duties and Responsibilities + Provide leadership and oversight for Service Desk , Endpoint Management, and Desktop Support operations across all… more
- Expeditors (Peabody, MA)
- …and a friendly environment, all of which foster an innovative, customer service -based approach to logistics. Expeditors is a global logistics company headquartered ... + Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings. +...improved efficiency to offer customers better cycle times and service as well as controlling costs. + Ensure all… more
- Marriott (Boston, MA)
- …High school diploma or GED; 3 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 1 year experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting the… more
- State of Massachusetts (Boston, MA)
- …of fines, processing overdue notices, patron record updates) and provides other front-line desk service . * Provides reference assistance and assists patrons in ... dedicated staff, and welcoming space enrich MassArt. The Circulation and Computer lab manager performs all circulation desk functions in the library as well… more