- SHI (Boston, MA)
- **Job Summary** The Sr . ITAM Customer Success Manager ( SR . CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR ... on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations, project deletions… more
- Forrester (Cambridge, MA)
- …work. Join us and build an extraordinary future. **About This Role:** As a Senior Account Manager , you will aggressively pursue growth opportunities within ... and influence the growth of their business. By creating and orchestrating account strategies, you will anticipate your client's needs, understand what drives their… more
- Amazon (Boston, MA)
- Description Amazon Web Services is seeking a talented, self-directed senior marketer to lead our install base marketing strategy in the Americas. This is a unique ... expert to help drive growth and customer retention. Key job responsibilities The Senior Install Base Mktg Mgr is responsible for defining the marketing strategy to… more
- UL, LLC (Canton, MA)
- + This role is 100% remote + Supports development of leadership's multi-year account plans in Software by providing insight into Retail and CPG space + Contributes ... input on customer needs, pain points, trends, etc. to product / service manager . + Maintains ongoing plan to prioritize portfolio of accounts and maintain… more
- BJs Wholesale Club (Marlborough, MA)
- …plans for your changing needs* o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending *eligibility requirements vary ... for our new members progressing to tenured and ensuring on time renewal . Also, this person will collaborate cross-functionally throughout the organization, with key… more
- Forrester (Cambridge, MA)
- …Join us and build an extraordinary future. **About This Role:** We're looking for a Senior Account Manager to pursue growth opportunities for our premier ... customer at the center. As a trusted advisor to business and technology senior executives, you'll build long-term relationships with leaders who influence the growth… more
- Wolters Kluwer (Boston, MA)
- The Account Manager for Wolters Kluwer (WK) Legal and Regulatory is responsible for sales & retention activities in defined territories to support the execution ... sales activities + Serve as the lead point of contact for all customer account management matters + Manage regular communications with customers to ensure needs are… more
- HUB International (Wilmington, MA)
- …to maintain their own unique, regional culture. We currently have an opportunity for a ** Senior Account Manager ** . The selected employee will be responsible ... goals. + Gather information from clients and prepare applications regarding new and/or renewal coverage. + Prepare policy quotes based on client's needs, rates and… more
- Renaissance (Boston, MA)
- …together, strive for the best, own our actions, and grow and evolve. The Account Manager III is responsible for managing and selling Renaissance Learning's ... through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager III has meaningful sales experience and brings… more
- Wolters Kluwer (Boston, MA)
- …that exceed customer expectations and minimize customer impacts. * Will work with Account Executives and Sales Manager to track and monitor upcoming renewals ... The **Customer Success Manager , Lippincott Solutions** is responsible for driving the...to drive utilization and customer satisfaction and ensure maximum renewal and retention, and helping to drive new sales… more
- Forrester (Cambridge, MA)
- …at work. Join us and build an extraordinary future. **About This Role:** The Account Manager IV for premier accounts grows, uncovers, and develops opportunities ... advisory products. + Maintain an appropriate incremental sales pipeline to achieve account renewal and enrichment goals and update/maintain Forrester's sales… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) is responsible ... focus, this role promotes retention and loyalty leading to a successful renewal . **Job Description** **Location** **:** Remote US **Company Overview:** Trellix is a… more
- Prime Therapeutics (Boston, MA)
- …drive enterprise solutions that meet Prime and client priorities; work with Employer Account Manager to ensure member and client service excellence and ... Executive - Florida, Remote **Job Description** Job Description: The Employer Account Executive serves as the primary relationship manager for multiple… more
- Wolters Kluwer (Boston, MA)
- …and efficiency, and give users unprecedented access to world-class content; **CCH(R) Account Research Manager (R)** , which provides tax and accounting ... Tax & Accounting North America** is looking for a ** Senior Sales Business Retention Associate** to join our **Research...and add-on sales activity for accounts--effectively tracks and manages renewal cycles throughout the year + Handles account… more
- Forrester (Cambridge, MA)
- …at work. Join us and build an extraordinary future. **About This Role:** Forrester's Account Manager (AM) IV pursues growth opportunities within a portfolio of ... influencing business growth. Successful candidates will create and orchestrate global account strategies to anticipate client needs, understand what drives their… more
- Lumen (Boston, MA)
- …opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual contributor role. The ... health indicators(disconnects, credits, orders, churn propensity scores, NPS), and renewal dates with a holistic view thataligns with customer objectives/success… more
- Harvard University (Cambridge, MA)
- …supervisor and guards/workforce. Leads quarterly Museum security meetings. Leads Securitas Account Manager meetings. Coordinates physical security projects, and ... 66109BRAuto req ID:66109BRJob Code:329058 Facilities & Oper Manager Department Office Location:USA - MA - Cambridge...are upwards of $1M+. + Collaborates with and supports Sr . Capital Project Managers working on capital projects. +… more
- Forrester (Cambridge, MA)
- …As a member of Forrester's customer success organization, the Customer Success Manager delivers engagement value to Forrester's clients by orchestrating the customer ... to drive high engagement. + Serve as a client advocate driving strong renewal rates and higher enrichment. Understand the client's business initiatives and mapping… more
- Ensono (Boston, MA)
- …RELIABILITY, COLLABORATION, CURIOSITY, PASSION_ **About the role and what you'll be doing:** The Sr . Account Manager , known as Client Engagement Executive at ... identify and leverage company-wide resources to address client satisfaction, growth, renewal , risk, or opportunity. This role is responsible for developing… more
- Harvard University (Cambridge, MA)
- …Fellows will work under the direct supervision of faculty Principal Investigators and the Senior Director of Labs. They will work closely with the lab manager ... fairness have included new definitions of statistical fairness that account for a more complex protected group structure or...flexible) through June 30, 2025, with the possibility of renewal based on funding and performance. Relocation funding not… more