- Atlantic Health System (Morristown, NJ)
- The Call Center Team is seeking a...will include but not be limited to: + Analyze data , create charts and PowerPoint presentations on KPI's + ... full-time intern to work alongside our internal call center management team. The interns' responsibilities...Establish objectives, based on historical data , generate forecast and determine strategies to improve performance… more
- City of New York (New York, NY)
- …Engineering and GIS Data Development, the selected applicant will be a Data Analyst working to improve, analyze, visualize and report on geospatial ... information through the integration, analysis, and visualization of essential data distributed in the form of maps, datasets, summary...FOLLOWING: The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and… more
- City of New York (New York, NY)
- …listening to call recordings and reviewing text/chat transcripts as well as end-to-end call data such as case records. - Be responsible for implementing an ... Corrective Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact… more
- MTA (New York, NY)
- …complex voice related technologies including telephone, voice mail, pagers, cell phone, and call center services. + Participate in the evaluation of new products ... Telecom Support Analyst Lvl 5 Job ID: 11203 Business Unit:...voicemail etc.) + Coordinate the development of voice and data proposals for service improvements. + Monitor and analyze… more
- Otsuka America Pharmaceutical Inc. (Princeton, NJ)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Otsuka Pharmaceuticals - Trade Compliance Analyst ** **Position Summary:** + Provide technical and analytical support for customs and trade compliance matters at… more
- Robert Half Technology (Princeton, NJ)
- …* Strong auditing skills to maintain quality standards * Experience in a Call Center Customer Service environment * Excellent Customer Service skills for ... Description We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance … more
- Mount Sinai Health System (New York, NY)
- **Job Description** **LIS (Laboratory Information Systems) Application Analyst II - Digital and Technology Partners - Onsite/hybrid, Req#3024400** **Must be in NY, ... onsite Monday - Friday; some hybrid occasionally.** The Application Analyst II helps in the evaluation of client area...support preferred. + Ability to maintain monitoring systems for data and system integrity. + Ability to track tasks,… more
- Molina Healthcare (New York, NY)
- …3-5 years relevant experience with Workforce Management methodologies - expert level with call centers experience with call center operations, processes, and ... coverage and propose solutions for the best possible outcome. Data integrity is critical to success, as is attention...experience with Workforce Management methodologies - expert level with call centers experience with call center… more
- Bausch Health (Bridgewater, NJ)
- …skills and values drive our collective progress and impact. As a Cybersecurity Analyst , you will help secure Bausch Health infrastructure against both inside and ... policy, and document procedures for the Global Security Operations Center . This role will report to the Incident Response...+ Analyze security system logs, security tools, and available data sources on a regular basis to identify attacks… more
- Dow Jones (Princeton, NJ)
- …completing assignments + Minimum 3 years of Technical Support experience in a call center environment (preferred) + Experience supporting web and mobile ... a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable… more
- City of New York (New York, NY)
- …Benefit Access Centers/Model Offices which includes, but is not limited to, the Family Services Call Center , Union Square Job Center , Refugee Job Center , ... Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE Family Independence Administration provides temporary help to… more
- City of New York (New York, NY)
- …City in every borough and within the subway system. The Joint Command Center (JCC), a unit within the division, conducts interagency rapid outreach deployment from ... following appropriate regulations and follow agency policy and procedures. Oversee data collection for programs including their utilization of Client Assistance and… more