- CVS Health (Woonsocket, RI)
- …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for ... along with monitoring key operational metrics to optimize the Digital Customer Experience across ...of Customer insights for Experiences across the Digital enterprise. The Manager , Digital … more
- CVS Health (Woonsocket, RI)
- …And we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the ... procedures by working closely with members of the entire Digital organization and IT. The Senior Manager ... Product Ownership/ Management with the Voice of the Customer / Customer Experience Management… more
- Ford Motor Company (Providence, RI)
- The Connect and Engage Digital Upgrades Senior Manager will play a critical role in shaping the future of the Connect and Engage businesses at Ford Motor ... analysis to identify key trends and opportunities in the Digital upgrade space. + Define target customer ...Business, or a related field. + 7+ years of experience in product management, business development, strategy consulting, or… more
- CVS Health (Woonsocket, RI)
- …and expertise in navigating multiple business units and external vendors. As a Senior Manager for Customer Implementation team, you will: + Partner with multiple ... skills and engineering expertise. **Required Qualifications** + 8+ years of experience with large customer implementation collaborating with various stakeholders… more
- Cella Inc (Woonsocket, RI)
- …risks. Drive creative brief development and ensure initiatives optimize the customer experience . Cross-Functional Collaboration: Establish and maintain strong ... relationships with diverse internal stakeholders, including Customer Experience , Healthcare Delivery, Health Services Marketing, Creative, Experience Design,… more
- CVS Health (Woonsocket, RI)
- … experience . We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty program ... yrs. in a post-MBA capacity in management consulting or Marketing role in loyalty/retail/ customer goods industry. + Experience working in consulting for a large… more
- Sharecare (Providence, RI)
- …years of contact center supervision or management + Bachelor's degree preferred + Experience in customer service with excellent communication skill set + ... **Job Description:** Sharecare is the leading digital health company that helps people - no...more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support… more
- CVS Health (Woonsocket, RI)
- …solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people ... day. In this role, you are primarily responsible for uncovering and synthesizing customer attitudes and perceptions related to various aspects of the retail pharmacy… more
- CVS Health (Woonsocket, RI)
- …in a problem-solving environment + Intellectual curiosity about the customer , customer journey and customer experience + Self-motivated, high-capacity ... strategy as well as develop content based on specific customer segments. The manager will play a...+ 2+ years of retail marketing or retail agency/strategy experience + 1+ years of digital marketing… more
- Ford Motor Company (Providence, RI)
- …to help us redefine the future of mobility. As a Senior Digital Product Manager at Ford, you will lead customer research and turn insights into action. You ... on" relationship with customers and continuously improving our user experience . Ford is developing leadership at the forefront of...The Customer Journey product team creates the customer -facing platforms that underpin all of Ford's digital… more
- US Tech Solutions (Woonsocket, RI)
- …brief development, media strategy & plan (in collaboration with media team), digital capabilities, in store experience collaboration with Operations on field ... **Position Summary:** **Duties** The Strategic Marketing Senior Manager will support the business. They will drive...least one of these areas:** * Performance Marketing - Experience designing and running digital lead generation… more
- Santander US (Fall River, MA)
- …oversee the performance of the branch and daily operations, ensuring excellent customer experience , achievement of financial goals and efficient operations. The ... branch scheduling to balance branch needs with employee availability. * Utilize digital technologies and platforms to enhance customer interactions, educate them… more
- Fujifilm (Providence, RI)
- … customer installations as needed. + Perform related duties as assigned by manager . + Host routine conference calls with Customer Support technicians on ... **Position Overview** The Technical Services Manager (internally known as Technical Solutions Manager...service or Graphics Arts technology disciplines + 10+ years' experience servicing equipment for digital press, wide-format,… more
- CVS Health (Woonsocket, RI)
- …retail, healthcare, and consumer understanding + 4+ years of retail marketing or digital marketing/strategy experience + 1+ years of cross-functional leadership ... we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues -...and growth of our health and wellness offers. The ** Manager , Marketing Strategy - Health Care Delivery Growth** will… more
- CVS Health (Woonsocket, RI)
- …database environment (eg, big-data platforms, SQL) **Preferred Qualifications** + Industry Experience : Deep understanding of the digital advertising ecosystem, ... we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues -...convert CVS consumers to shoppers. As a Performance Insights Manager , you will function as Measurement expert and help… more
- CVS Health (Providence, RI)
- …health and wellness via products that enable consumer engagement and best-in-class experience . This team is responsible for CVS's digital transformation and ... as we change the healthcare industry. Come Join CVS Digital ! As Senior Mobile Engineering Manager , you...team **REQUIRED QUALIFICATIONS** + 7+ years of software development experience building customer -facing mobile native apps +… more
- Fujifilm (Providence, RI)
- …a broad range of sales management functions with the Inkjet Sales Manager Team to identify and evaluate specific opportunities. Develop and execute strategies ... and plans to penetrate the market for inkjet digital devices and related products within the market assigned...for assigned accounts. + Develop and train Inkjet Sales Manager skill sets on a continuous basis to ensure… more
- CVS Health (Providence, RI)
- …customer outcomes + Be relentless in your focus on what's important to the customer - their end-to-end experience with us, and the actual consumer outcomes we ... top tier strategic management consulting firm + 3+ years' experience with analysis, understanding customer needs, and...at a payor, provider, pharmacy, other healthcare sector) + Experience working on a digital team (healthcare… more
- Cherry Bekaert (Providence, RI)
- …Implement improvements in system capabilities to enhance associate productivity and improve customer experience . + Stay up-to-date with industry developments and ... development. Our Business Transformation team is looking for a Business Transformation Manager . The Business Transformation Manager will have the opportunity to… more
- Sanofi Group (Providence, RI)
- …goals. The ABM will act as an "account orchestrator" to provide a more cohesive customer experience and ultimately improve customer and patient outcomes by ... learner who is comfortable operating in complex environments + Experience with omnichannel approaches, and can execute customer... experience + Preferred 2+ years account management experience + Enhanced digital acumen + Strong… more