- Transdev (New Carrollton, MD)
- Call Center Operations Manager Transdev in the greater Washington DC area at our WMATA contract is hiring for a Call Center Operations ... Manager . As the Call Center Operations Manager , you will directly oversee call center personnel to ensure positive morale and effective daily … more
- GAP Solutions Inc (Washington, DC)
- …of operations , assisting with contract compliance, and overseeing day-to-day call center performance. **Duties and Responsibilities:** + Serve as the ... (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont,...program or project support, including 3+ years in contact center , law enforcement intake, or operations support… more
- GAP Solutions Inc (Washington, DC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations ** **of comparable… more
- Transdev (Arlington, VA)
- Operations Manager The Operations ...based in Arlington, Virginia in supporting the Arlington Star Call Center . Transdev is proud to offer: + ... Manager reports directly to the General Manager in fulfilling daily operations including but...Full Time Req ID: 5161 Pay Group: UC6 Cost Center : 52936 The above statements are intended to describe… more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Transdev (New Carrollton, MD)
- Call Center Customer Service Manager Transdev is looking for a Call Center Customer Service Manager to join our team in New Carrollton, MD. We ... Seven to ten years of relevant leadership experience in a customer service or call center environment. + Pleasant telephone voice/manner + Strong written and… more
- CoreSite (Reston, VA)
- …is completed on time. + Work with, and provides guidance, to the site Data Center Operations Manager to determine maintenance requirements for mechanical and ... digital infrastructure while nurturing your professional growth and success. Manager - Data Center Operations ...+ Provide day-to-day exceptional customer service and support. + On- call availability may be required to respond to emergency… more
- Capital One (Mclean, VA)
- Quality Assurance Manager , Security Operations Center (Sentry) At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple-bring ... why our team is looking to add a Security Operations Center (SOC) Quality Assurance Manager...our service delivery, with a specific focus on our call queue, incident handling, and overall operational efficiency. This… more
- Amazon (Sterling, VA)
- …availability and reliability to meet or exceed defined service levels of data center operations . We are currently expanding our infrastructure management team ... and the drive and vision to take AWS Data Center Operations to the next level. The...manager - 2+ years experience in participating in on- call rotations, and providing after-hours support in an environment… more
- Amazon (Arlington, VA)
- …program management experience in a high-volume, high-intensity environment such as a security operations center , call center , or crisis ... Supervisors' priorities are focused on supporting their Operators, and their success. The Operations Manager will oversee the service delivery of the global… more
- CACI International (Chantilly, VA)
- …to enable the DoD customer to transition focus from IT operations to mission operations . As a Cisco Call Manager Engineer Lead, you will be responsible ... Cisco Call Manager Engineer Lead Job Category:...Cisco Call Manager Engineer Lead Job Category: Information Technology Time...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- Amazon (Herndon, VA)
- …team of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on- call schedule coordinating absence and ... to meet or exceed defined service levels of data center operations . We are currently expanding our...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Deloitte (Rosslyn, VA)
- …in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology ... needs and drive the functional architecture and design of the future-state contact center , including call routing, IVR flows, and omnichannel capabilities. +… more
- Amazon (Herndon, VA)
- … of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems ... and secure data centers in the world. Our Engineering Operations Technicians (EOT's) help keep them that way by...maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain,… more
- VetsEZ (Washington, DC)
- … center programs. + Familiarity with federal contract reporting requirements and call center compliance standards. + Knowledge of telephony systems such as ... We are currently looking for a Contact Center Data Manager for a 100%...interactions daily. The selected candidate will collaborate with leadership, operations , and technology teams to enhance service delivery and… more
- Foundation Partners Group (Beltsville, MD)
- …the funeral industry across the nation. We currently have an opening for a Care Center Manager at Chesapeake Crematory in Beltsville, MD. The Care Center ... is to lead and oversee the day-to-day Decedent Care Center operations , financial performance, Team Member development,...and delivery of staff meetings, delegates to transfer care manager as needed + Oversees and ensures fleet is… more
- PenFed Credit Union (Rockville, MD)
- …for meaningful work and helping others, you belong here! PenFed is hiring a Financial Center Manager to work onsite at our King Farm branch located in Rockville, ... other duties as assigned. + Manage and oversee daily operations of the Financial Center which includes...Travel Ability to travel to various worksites and be on- call may be required. Salary Range $80,000 - $90,000… more
- Georgetown Univerisity (Washington, DC)
- …making a difference in the world. Requirements Job Overview The Assistant Research Manager for the Center for Translational Transplant Medicine (CTTM) will ... function as the Assistant Research Manager (ARM) role. The ARM for CTTM directly supports...and study completion. The ARM is tasked with HR operations of the Center including hiring, onboarding,… more
- Georgetown Univerisity (Washington, DC)
- …a difference in the world. Requirements Job Overview The Loading Dock Manager , Facilities Management - Georgetown University Capitol Campus, oversees all daily ... operations of the loading dock at 111 Massachusetts Avenue....deliveries, shipments, and waste removal for the building. The manager coordinates dock scheduling, supervises dock staff, enforces safety… more
- Amazon (Chantilly, VA)
- …equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and ... software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people… more