- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Client Support Specialist ( Tier 1) Reporting to: Senior Manager of Client Support Location: Remote, with preference in those in PDT time ... zone Opportunity: The Client Support Specialist is the first line of client telephone technical support , providing world-class service to our … more
- CACI International (Forest Heights, MD)
- …will be Tuesday - Saturday 7:00am - 3:00pm_** **Responsibilities:** This role is for an IT specialist in support of Tier 1 operations for a large, complex ... Tier 1 Help Desk Specialist Job...This position under general supervision, assists users with government client issued proprietary databases, software, software configuration control and… more
- CoStar Realty Information, Inc. (Arlington, VA)
- Tier 2 IT Support Specialist - Arlington, VA Job Description **Overview** CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and ... in real estate. We are seeking an experienced IT Support Specialist to join our dynamic team....+ Provide guidance, assistance, coordination and follow up on client questions, problems, or malfunctions of all systems applications,… more
- SAIC (Germantown, MD)
- **Description** **SAIC is hiring for a Tier II Desktop Support Specialist to support their federal client in Germantown, MD.** **Responsibilities/ ... to end-user issues/problems received via email, telephone, or escalations, and provide support on desktop systems. + Document, maintain, upgrade and replace hardware… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA ... C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance...with the AITP service list for the RNEC-NCR, including client hardware and software support . Duties and… more
- S&P Global (Washington, DC)
- …global team of professionals, collaborating with Sales and Relationship Managers in complex client deals and engagements. The specialist team is key to designing ... will serve as the point person for internal product specialist and product management groups, making sure client...are implemented efficiently in coordination with other PS and Support Teams at SPGMI + Applying statistical and programming… more
- Synergy ECP (Annapolis Junction, MD)
- …Description SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... IT Field Support Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA)...services. Providing these services, Synergy ECP, has earned a client list that includes numerous Fortune 100 companies, in… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user...Explorer, Adobe Acrobat Professional, Tumbleweed Desktop Validator, and Active Client . + Ensure systems are configured in accordance with… more
- NTT America, Inc. (Annapolis, MD)
- …systems. + Recommend improvements and or new products to reduce costs, simplify the operational support . + Creates and prepares end-user, tier 1 support , and ... system processes and workflows. + When needed can provide support to end users from tier 1...support of enterprise applications + Demonstrated experience in client engagement + ERP implementation experience is a plus… more
- Leidos (Washington, DC)
- …Local Area Network (C-LAN). Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users locally and ... Site Lead on issues and daily tasking. + Providing Tier 1 and 2 support for multiple...ServiceNow. + Troubleshooting Citrix desktop visualization environment and thin client . Basic Qualifications + Bachelor's degree from an accredited… more
- NTT America, Inc. (Washington, DC)
- …configuration, and administration of SAP S/4HANA and addressing ticket escalations from our Tier 1 support while maintaining defined SLAs. This support ... or new products to reduce costs, simplify the operational support . + Prepare end-user, tier 1 ...support of enterprise applications + Demonstrated experience in client engagement + SAP certifications are a plus. **PHYSICAL… more
- M. C. Dean (Vienna, VA)
- … support mailbox from end users and stakeholders. + Triages incoming issues to support ticket creation and assignment per tier level. + Follows up with ... the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better.… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support : Provide Tier II level support for Windows OS, networking, printers, connectivity ... issues, and other end-user devices. + Support and troubleshoot Azure networking issues, including virtual networks,...Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. +… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- Provide on-site Tier 2.5 support . This includes planning and delivery of customer support services including installation, troubleshooting, user assistance, ... application of information security/Cybersecurity policies, principles, and practices * Support spans desktop, server, and network components. **Minimum Qualifications**… more
- Public Consulting Group (Washington, DC)
- …Responsibilities** We are currently seeking the services of a full-time Implementation Specialist to support our Software System Integration and modernization ... as Project Schedule, Quality Management Plan, Testing Plan, Conversion Plan, etc. + Support the client and stakeholders in the planning and strategy discussions… more
- Deloitte (Falls Church, VA)
- …team implements and supports core, firmwide Talent applications leveraged to support key Talent strategies and processes. As Talent identifies opportunities to ... efficiency and effectiveness improvements across Talent. An experienced Preboarding Lead Specialist is needed to manage the ServiceNow Preboarding platform and… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **DAI ORACLE TRAINING SPECIALIST ** **Category:** Software Development/ Engineering **Main location:** United States, Virginia, Fort Belvoir **Position ID:** ... your understanding of DBMS internals, will be essential in providing high-level technical support and guidance. This position is located in our USA VA Fort Belvoir… more
- V2X (Fort Belvoir, VA)
- …from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a ... network management; technology development and application; and supply chain / logistics support to INSCOM, US Army Cyber Command (ARCYBER), Army Intelligence, Joint… more
- Autodesk (Washington, DC)
- …working with both our internal pre-sales team and partner companies to provide guidance and support to your client 's business goals. You will be able to utilize ... will be engaging with established, large Autodesk customers as a product specialist sales representative to position the Autodesk Water Infrastructure solutions in a… more
- V2X (Reston, VA)
- …from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a ... challenges with integrity, respect, responsibility, and professionalism. Logistics Management Specialist (LMS) serving as a supply and inventory management expert… more