• Ernst & Young Oman (Washington, DC)
    …EY and help to build a better working world. ServiceNow Consulting Manager - IT Service Management (ITSM) In the digital economy, it takes more than good ideas ... 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - IT Service Management . 5+ years of Big 4 or equivalent consulting… more
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  • Hewlett Packard Enterprise Development LP (Washington, DC)
    …are in place for success. Foster a culture of innovation, accountability, and continuous improvement , with an emphasis on threat-based thinking and operational ... allocation* Workforce IAM: Oversee all aspects of identity lifecycle management for employees, contractors, and affiliates, ensuring secure authentication,… more
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  • Petco (Washington, DC)
    …performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related ... focus on people (talent acquisition, training, and development), performance (guest service , sales, and expense control), and process (standard operating procedures… more
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  • Peraton (Washington, DC)
    …strategic oversight of contractors, subcontractors, and vendors supporting IT operations. Drive continuous service improvement initiatives using ITIL and ... IT service management (ITSM), lead incident, problem, and change management processes, and drive continuous improvement to support FAA modernization… more
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  • Humana Inc (Washington, DC)
    …our caring community and help us put health first The Director, IT Portfolio Management collaborates with the business portfolio team to align the IT portfolio and ... demand. The Director, IT Portfolio Management requires an in-depth understanding of how organization capabilities...direct oversight of the following services as a shared service across the organization: IT Strategy Advancement IT Portfolio… more
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  • Humana Inc (Washington, DC)
    …discovery, refinement, development, launch, and optimization. Champion a culture of continuous improvement , leveraging agile methodologies and best practices in ... caring community and help us put health first The Director, Product Management for CenterWell Pharmacy Digital leads the strategic vision, development, and delivery… more
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  • Great Minds (Washington, DC)
    …for enterprise applications, fostering a culture of accountability, collaboration, and continuous improvement . Partner with IT Business Operations, Security, and ... just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact. What We Build Our… more
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  • BTI (Washington, DC)
    …to enhance technical skills and customer interaction capabilities. Strategic Alignment & Continuous Improvement Align service desk strategies with HUD ... IT standards. Develop budgets, functional strategies, and operational guidelines for the service desk sub-function. Drive continuous improvement initiatives,… more
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  • Peraton (Washington, DC)
    …and briefings to program leadership and FAA stakeholders. Support onboarding, training, and continuous improvement initiatives for service desk staff. Why ... consistent, high‑quality support across FAA programs. Supervise, mentor, and develop Service Desk analysts, including scheduling, workload management , and… more
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  • Actionet Inc (Washington, DC)
    …24/7 Tier 1-3 support, promotes automation, and fosters a culture of proactive service and continuous improvement . Duties and Responsibilities: Knowledge of ... support across all agency locations. This role oversees the Service Desk, AV/VTC operations, and knowledge management ...the Service Desk, AV/VTC operations, and knowledge management functions, ensuring alignment with the agency's customer … more
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  • Ernst & Young Oman (Washington, DC)
    …, budgeting and finances, SLA ( Service Level Agreement) performance, and continuous improvement of services. Key Responsibilities Team Leadership Manage and ... a global team of telephony professionals, fostering a culture of collaboration and continuous improvement . Provide guidance and support to team members in their… more
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  • Mynea360 (Washington, DC)
    service level objectives in order to provide the feedback required for continuous service improvement . Proven experience in leading the architecture, ... Tier 2-4 support, directs ERP-related projects and governance, leads structured change management and continuous improvement , oversees end-user training… more
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  • SHI (Washington, DC)
    …effective communication between others, and mentor others in effective communication. Continuous Improvement : Can identify major areas for improvement ... , implement major changes, and support others in their continuous improvement efforts. Detail‑Oriented: Can oversee multiple projects, maintaining a high level… more
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  • The National Council (Washington, DC)
    …performance improvement plans as needed and document progress. Project Management & Technical Assistance Lead the development and implementation of complex ... staff on evaluation literacy, dashboard interpretation, and KPI tracking to support continuous quality improvement . Create accessible process guides and SOPs for… more
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  • Kaiser Permanente (Washington, DC)
    …administrators who collaborate with the Medical Group. This includes driving continuous improvement , care delivery transformation, and hospital operations. ... leads by example and drives the organization's performance with an attitude of continuous improvement by being open to feedback and self‑ improvement .… more
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  • Humana Inc (Washington, DC)
    …Finance, acting as a connector between teams to promote alignment and continuous improvement . Develop project plans, manage timelines, and monitor progress ... to ensure timely and successful delivery of process improvement objectives. Support the change management process by developing training materials,… more
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  • Edgewater Federal Solutions, Inc. (Washington, DC)
    …and risk management . The RTE also manages impediments and fosters continuous improvement . They are integral to the ART leadership, collaborating with ... Product Management , the System Architect, and Business Owners to achieve...Take a High Level Reserve view on opportunities for continuous improvement . Values collaboration across the organization.… more
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  • Planned Parenthood Federation of America Inc. (Washington, DC)
    …security operations in partnership with our MSSP co‑managed services, vulnerability management , cyber threat intelligence, incident response and all related cyber ... ensuring Secure Software Development Life Cycle (SSDLC) integration as well as Continuous Integration (CI), and Continuous Delivery/Deployment (CD) across the… more
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  • Ernst & Young Oman (Washington, DC)
    …with a focus on risk management . Your responsibilities will include continuous process improvement , innovation, and leveraging best practices. You will ... Evaluate and ensure alignment of technology solutions with business objectives Drive continuous improvement and innovation in processes and solutions Skills and… more
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  • Ernst & Young Oman (Washington, DC)
    …help clients maximize their investment in technology platforms through effective use and continuous improvement . Regular travel may be required to meet with ... Management Strategy Execution, including helping execute the overall data management strategy for finance applications Collaborating with cross- service line… more
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