- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …Reminders: + This posting is an ongoing pool for those interested in the Customer Service Advisor position in Laurel, Maryland. The department will ... Position Information Functional TitleCustomer Service Advisor - Call ...(or equivalent) + 2+ years of customer service experience + 1+ year of inbound call… more
- Travelers Insurance Company (Washington, DC)
- …plus. + Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. + High energy and motivation to follow up ... **What Is the Opportunity?** Our Customer Care Advisor trainees will work in a dynamic service...call resolution to make it easy for the customer . + Learns how to respond to customer… more
- Maxim Healthcare Services (Columbia, MD)
- …with chronic and acute illnesses and disabilities. Our commitment to quality customer service , compassionate patient care, and filling critical healthcare needs ... Corporate Services is currently seeking an Employee Employee Relations Advisor I. The Employee Relations Advisor I...civil rights complaints + Adheres to the Employee Relations service standards + Assists Maxim's Legal department in the… more
- SHRM (Alexandria, VA)
- …and Toolkits, in coordination with the Content teams. + Promotes the Knowledge Advisor service through participation in SHRM-sponsored events, social media and ... orientation + Strong collaboration and team engagement skills. + Demonstrated commitment to customer service and an ability to create innovative solutions to… more
- The Cigna Group (Mclean, VA)
- …are identified in this posting.** **Position Summary** The Product Management Senior Advisor manages and supports the overall vision, goals, and objectives of ... Healthcare integrated Pharmacy clients and customers. The Product Management Senior Advisor will be responsible for developing new product offerings and managing… more
- PNC (Rockville, MD)
- …and have an opportunity to contribute to the company's success. As an Investment Advisor within PNC Investments, you will be based in Rockville, MD at the ... of business. Owns the client experience, efficiently handling sales and service , identifying sales and/or executing opportunities and making referrals to internal… more
- PNC (Washington, DC)
- …to contribute to the company's success. As a Branch Network Planning Advisor within PNC's Retail Distribution Operations - Centers of Excellence organization, you ... functional teams including marketing, design and construction to meet strategic customer experience objectives within financial guidelines. + Develops business cases… more
- PNC (Washington, DC)
- …have an opportunity to contribute to the company's success. As a Senior Investment Advisor within the PNC Private Bank organization, you will be based in Washington, ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- Georgetown Univerisity (Washington, DC)
- …user experience. The Procurement Team is looking for a Procurement Legal Advisor (PLA) with proven experience in construction, strong legal skills, outstanding work ... Project Managers, and other PLAs or Procurement team members to deliver outstanding service and protect the University from risk. The PLA's core responsibilities or… more
- PNC (Annapolis, MD)
- …Identifies client requirements and recommends appropriate services. + Responds to customer inquiries on internal products, services and credit card processing ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- Noblis (Chantilly, VA)
- …program management; analytic support; technical analysis; testing; DevSecOps; architecture; and customer outreach and support + Serve as technical expert in their ... Ability to problem solve in a rapidly changing environment and interface with the customer daily + Track and respond to office tasking, build, and present program… more
- Sharecare (Washington, DC)
- …by consulting with stakeholders and using needs assessments + Attend to escalated customer service issues and ensure effective and long-term problem resolution + ... customer success metrics + Serve as a trusted advisor and subject matter expert to department leadership +...and make selections to fill open roles within assigned Customer Service teams + Energize and motivate… more
- AAA Mid Atlantic (Columbia, MD)
- …AAA products such as new memberships, credit cards, and insurance referrals. + Customer Service : Answer incoming overflow calls for Roadside Assistance during ... peak call volumes, ensuring timely and efficient service ...delivery. Minimum Qualifications: + Sales Savvy: Required sales and customer service experience, ideally in a lead… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Customer Success Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax **Alternate ... interesting and strategic work. CGI is Seeking an experienced Customer Success Manager to join our team. Advantage ...build relationships with client leaders, serving as a trusted advisor ensuring a positive experience and success with our… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Customer (s) in your weekly call . * Educating a new contact at… more
- Cisco (Washington, DC)
- …drive innovation, and enhance their network to meet business objectives. We are the customer 's trusted advisor and expert, helping the customer understand ... Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to...Cisco Unified Communications Space * 10 years' experience in Call routing both on prem solutions and cloud calling.… more
- Encore (Lanham Seabrook, MD)
- …with a confident telephone manner, as well as a focused listener * Exceptional customer service standards * Must be a self-starter and self-motivated, but with ... **Position Overview** The Sales & Customer Engagement Director is responsible for identifying, sourcing...with the relationship, as needed. As the consultant and advisor , support future sales, resigns and net new business… more
- Noblis (Chantilly, VA)
- …User Engagement Representative to support a large Systems Engineering Technical Advisor (SETA) program initiative within the Mission Integration Directorate (MID) ... Korea!** The MID is responsible for teaming with the customer 's and mission partners to provide solutions to satisfy...communications skills and ability to serve as a trusted advisor + Be able to travel Mid-Level + Bachelor's… more
- TD Bank (Vienna, VA)
- …relationship management for an assigned portfolio /segment and/or geography + Delivers exceptional customer service at every interaction and execute on plans to ... existing and new customers. The role is a trusted advisor who, with sensitivity to the customer 's...as top level expert within the company in a customer segment or product/ service line with responsibility… more
- Humana (Washington, DC)
- …of high-potential talent and frontline leaders who are critical to customer satisfaction, growth, and retention. Ideal candidates will bring strong program ... with a proven ability to tailor leadership development to fast-paced, customer -facing environments. A passion for innovation-including the use of AI technologies… more