- Merck (Washington, DC)
- …advance the prevention and treatment of diseases in animals. We are seeking a Director , Customer Support Services to provide strategic leadership that ... elevates operational efficiency and drives customer success. Reporting to the Executive Director ...cross-functional improvements, project execution, and IT-enabled enhancements to our customer support systems and processes. If you… more
- Capital One (Washington, DC)
- Director , Strategic Customer Development - Business Cards & Payments (Remote-Eligible) ** Director , Strategic Customer Development** **Level: Director ... **Summary of Role:** We are seeking an accomplished, results-driven Director of Strategic Customer Development to lead...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Capital One (Mclean, VA)
- Sr. Business Director , Customer Experience Strategy The Senior Business Director for Customer Experience Strategy will lead a team of ~17 analysts in the ... Servicing 2) Call Center Strategy & Analytics and 3) Customer Experience Measurement across all Retail Banking experiences. This...worked. McLean, VA: $264,300 - $301,700 for Sr Business Director Candidates hired to work in other locations will… more
- Capital One (Mclean, VA)
- Director , Product Management - Customer Fraud Products Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Marriott (Bethesda, MD)
- …a temporary position. Onsite - 4-5 days in office. **JOB SUMMARY** The Director , Global Deployment Support will lead the development, activation, and execution ... BTO and aligned with the Global Command Center, the Director , Global Deployment Support will partner with...the pursuit of organizational goals and lasting relationships. + Customer Relationships - Develops and sustains relationships based on… more
- UKG (Washington, DC)
- …the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for ... operationalizing a modular signal framework that delivers holistic, predictive insights into customer health and future behaviors. The Director will lead a team… more
- Capital One (Mclean, VA)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...and manage our digital experience over time** **As Sr Director on the CXF team, you will lead the… more
- PingWind INC (Annandale, VA)
- Senior Director of VA Customer Engagement WFH Flexible * Annandale, VA (http://maps.google.com/maps?q=Annandale+VA+USA) Description Pingwind is looking for a ... Senior Director of VA Customer Engagement. Responsibilities +...secure prime opportunities and sub-contracts. + Build and maintain customer relationships within VA to support a… more
- Prime Therapeutics (Washington, DC)
- …execution, and service delivery. The Director of Technical Sales and Implementation Support is a customer -facing role that leads the teams responsible for ... fuels our passion and drives every decision we make. **Job Posting Title** Director of Technical Sales Support and Implementations - Remote **Job Description**… more
- Marriott (Bethesda, MD)
- …temporary position. Onsite - 4-5 days in office. **JOB SUMMARY** The Senior Director , Global Deployment Support and ServiceNow Management will oversee ServiceNow ... ensuring vendor performance against agreed metrics, and recommending improvements based on support ticket analysis. The Senior Director will also lead defect… more
- UKG (Washington, DC)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... do you. **About the team:** UKG is seeking a Director of Sales for our Enterprise sales organization. At...employees. While the challenges are significant, UKG provides ample support for our sales teams to thrive. **About the… more
- Trellix (Washington, DC)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... **_Job Title:_** Senior Director , Customer Marketing **About** **Trellix:** **Trellix,...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- Parsons Corporation (Washington, DC)
- …Safety, and other supporting services to achieve program success._ **Position - Deputy Director for Support Operations** Senior VP directly reporting to the ... team that is dedicated to supporting a large government customer in successfully delivering on a significant infrastructure project...Executive Program Director (EPD) and is responsible for the … more
- Encore (Lanham Seabrook, MD)
- **Position Overview** The Sales & Customer Engagement Director is responsible for identifying, sourcing and securing business across the full end to end range of ... in partnership with those account leads as required. * Build strategies and customer pursuit plans that include contact prospective clients to conduct an end-to-end… more
- V2X (Reston, VA)
- …Program Director for the NSF Antarctic Science and Engineering Support Contract (ASESC). This position focuses on providing program management of logistical ... services in support of scientific research in and around the Antarctic... and key staff + Works with the Program Director to develop positive customer relationships between… more
- Capital One (Mclean, VA)
- Director , Product Management, Developer Experience - Deployment Experiences & Release Decisioning ** Director , Product Management (PXDP60)** Capital One is a ... One. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities...data scientists to senior leaders. **As part of the Director , Product Management - Deployment Experiences & Release Decisioning… more
- Capital One (Mclean, VA)
- Director , Product Management, DevX - API Platforms ** Director , Product Management (PXDP60)** Capital One is a high-tech company, a scientific laboratory, and a ... form a critical building block for developing software, from customer applications, to real-time financial decisioning, to machine learning...to get the job done **As part of the Director , Product Management - API Platforms role, you will:**… more
- Sunrise Senior Living (Mclean, VA)
- …NAME** Montgomery County MD **Job ID** 2025-234539 **JOB OVERVIEW** The Senior Executive Director (Sr. ED) is responsible for all aspects of the business for the ... market position. The Sr. ED will travel to the various communities to support the regional operational needs, build strategic working relationships quickly to guide… more
- V2X (Reston, VA)
- …practices that foster continuous improvement in station facility operations and science support . The FEMC Director challenges the status-quo and existing ... Overview This Director leads the management activity that develops, implements,...of safety and work quality. Provides strategic and tactical support to meet the objectives of USAP operations and… more
- Marriott (Washington, DC)
- …and administrative associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives. ... opportunities. * Participates on the sales leadership team with Director of Sales and Marketing (DOSM), Director ...act as the primary point of contact in resolving customer issues, contract issues and Group Lodging Organization (GLO)… more