- AHU Technologies, Inc. (Washington, DC)
- …resolution results; escalate to management any situation that could adversely impact the service provided to the end user . Skills: *experience in ... basic reporting systems, which will include help desk issues, end user support. *Work closely with users...10 Years *experience in Cognos BI applications (BI framework Manager ) Required 10 Years *experience in Tableau 10 desktop… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services End User Manager ** to join our team in **Washington, DC.** This is a ... with 4 days onsite and 1 day remote The ** End User Services Manager...not limited to:** + Maintain high performance levels for service -related processes, and implementing improvement activities wherever necessary +… more
- Fannie Mae (Reston, VA)
- …automation and analytics, and collaborate cross-functionally to ensure secure and seamless user experiences. *THE IMPACT YOU WILL MAKE* The Digital Workspace - ... Collaborate with security, networking, and application teams to ensure consistent user experiences. * Drive automation and analytics using Workspace ONE… more
- Sciolex Corporation (Chantilly, VA)
- …of resources to meet users' mission needs. Goal is to obtain/update level of user satisfaction with IC services and capabilities. + Continuously provide the ... focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core...Ensure users know of and can access IC systems, services and capabilities and assist the user … more
- Federal Reserve Bank (Washington, DC)
- …with team members to help conduct research and propose design recommendations that meet end - user goals and needs. What You'll Be Doing User Experience ... Summer 2026 Intern - User Experience (UX) - IT - R025264 Primary...origin, age, disability, genetic information, or application, membership, or service in the uniformed services . Req ID:… more
- TekSynap (Bethesda, MD)
- …+ Installs, configure andmaintainMac, peripherals (local and network printers, scanners), and other end user equipment such as iPhones and iPads. + Familiarity ... relevant procedures to resolvetaskand fulfill requests within agreed upon service level agreements (SLAs). + Provide outstanding customer ...more years' experience in the role of IT Helpdesk Manager . + Five (5) or more years' experience leading… more
- Georgetown Univerisity (Washington, DC)
- …data science research that improves public policy decision making. The MDI Front End Developer designs and develops user -facing web pages and components, from ... to MDI Director Lisa Singh, and the MDI Technical Manager oversees the day-to-day activity of the technical team,...User Interfaces (UI) + Ability to use front end frameworks such as Bootstrap for clean layout +… more
- Fannie Mae (Washington, DC)
- …establish frameworks for governance, risk management, compliance, and operational excellence in end - user services and collaboration technologies. *THE IMPACT ... YOU WILL MAKE* The Senior Manager of Corporate Governance - Digital Workplace role will...related field. * Strong expertise in Microsoft 365 governance, end - user computing, IT service management… more
- CACI International (Chantilly, VA)
- Service Center Frontline Account Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... and delivering mission-focused results. As a key member of the Integrated Service Center, the Frontline Account Manager will: Key Responsibilities: Provide… more
- Amazon (Arlington, VA)
- Description Devices & Services Trust, Privacy and Accessibility (TPA) organization is responsible for maintaining and raising the trust bar for Amazon customers ... across a diverse set of 30+ Devices and Services (D&S). We offer horizontal services for...stakeholders while delivering innovative solutions that balance customer trust, user experience, and business objectives across our global customer… more
- St. George Tanaq Corporation (Washington, DC)
- Project Manager - Technical Support Services /Help Desk WFH Flexible*Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Job Type Full-time ... Description **Overview** Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT)...+ Ensure continuous feedback loops between support staff and end -users to improve service delivery and adoption… more
- Deloitte (Mclean, VA)
- Financial Services Manager - Regulatory & Financial Risk Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an ... on November 30, 2025 Work You'll Do As a Manager , you will have opportunities to: + Learn how...optimizing outcomes. We deliver enhanced value through strategic transformation, end -to- end implementation, and a focus on business-as-usual… more
- PenFed Credit Union (Mclean, VA)
- …+ Create and maintain a standards catalog which lists all core end user device platform standards and/or services provided by the engineering team. + Assign ... working to ensure our organization is providing world class service to our members, employees, and our communities. We... will serve as a subject matter expert in end user computing technology, manage governance and… more
- Nestle (Arlington, VA)
- …internal end users + Facilitate discovery and design sprints to gain end user perspective and feedback, balance that feedback with competing requirements, ... pack architecture (PPA), and mix. As an SRM Analytics Manager , you will be a critical partner in the...Coordinate user -acceptance testing, and develop trainings and user materials + Excite end users, and… more
- Ford Motor Company (Washington, DC)
- …position ** We are hiring a passionate, proven leader to drive the next generation of user experiences. As a Senior UX Design Manager on the FCSD Tech team, you ... and lead several design teams. You will own delivery of high-quality user -experience solutions that meet business goals, improve customer outcomes, and strengthen… more
- Marriott (Bethesda, MD)
- …acceptance testing. + Validate business processes and training content from an end - user perspective to ensure usability, accuracy, and alignment with operational ... Information** **Job Number** 25159646 **Job Category** Rooms & Guest Services Operations **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda,… more
- SAIC (Chantilly, VA)
- **Description** SAIC has an immediate opening for a Hosting Services Manager (SETA) in Chantilly, VA to assist a government customer oversee service requests ... The successful candidate will support a government customer with assessing user needs, capturing requirements, translating them into strategic objectives, and… more
- NuAxis Innovations (Washington, DC)
- **Program Manager - Technology Services ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... our team NOW! We are currently seeking a talented and motivated **Program Manager - Technology Services ** for a Full-Time position. **Overview:** The Program… more
- Koniag Government Services (Arlington, VA)
- …a Koniag Government Services company, is seeking an IT Configuration Manager /Senior-Level IT Subject Matter Specialist with a Secret clearance to support PAC and ... Execute the implementation of approved changes, ensuring minimal disruption to services and operations. **Configuration Tool Management:** + Ensure the continuous… more
- NANA Regional Corporation (Alexandria, VA)
- …for streamlining, and implement continuous process improvements while ensuring end - user needs are met through timely service follow-up and resolution. ... Suvi is hiring a Senior IT Service Quality Manager in Alexandria, VA...to analyze, monitor and improve the quality of IT services across all DoD OIG divisions. This includes developing… more
