- Leidos (Lorton, VA)
- …and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support Services ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
- Leidos (Lorton, VA)
- …and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support Services ... of a fast-paced DoD program. This position includes providing Tier 1 support for end users utilizing a comprehensive,...of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting ... operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help...and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you'll find endless… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** **Service Desk Technician Tier 2** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... to the next level! SecuriGence is seeking a **Service Desk Technician Tier 2** to join our...Windows operating systems, Office 365, Active Directory, and common enterprise applications. + Ability to follow federal IT security… more
- Leidos (Bethesda, MD)
- …kind of environment where you can thrive, keep reading!** Leidos is seeking a Tier 1/2 Service Desk /Deskside Support System Administrator to support the National ... email, chat, and walkup assistance requests. This role will help ascertain the nature of the call, resolve issues...software operations and maintenance support in a large, multi-enclave enterprise environment. This individual will work in a team… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...within WMATA's environments using existing processes and suite of enterprise monitoring tools within MEMC. Tier II… more
- St. George Tanaq Corporation (Washington, DC)
- …performance reviews, and ensure adherence to quality standards. **Operational Management** + Oversee Tier 1 Help Desk operations providing front-line support ... Project Manager - Technical Support Services/ Help Desk WFH Flexible*Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Job Type Full-time… more
- Koniag Government Services (Washington, DC)
- …time off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is… more
- Spectrum Comm Inc (Falls Church, VA)
- …Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service ... Position Overview The Senior Help Desk Technician serves as the...all end-user devices. + Serve as a liaison with enterprise -level IT teams for escalated issues or specialized support… more
- CACI International (Sterling, VA)
- …and provide a centralized knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios ... to do:** Support end-user applications and work in a multi- tier service desk as well as work...mainframe applications or hardware + Maintaining relevant metrics that help the team see how they are doing +… more
- SAIC (Springfield, VA)
- …position in support of the Department of State (DOS) Vanguard Contract. The Help Desk Specialist is responsible for providing information and communication ... a timely resolution using DOS REMEDY application. + Provides second- tier support to end users for ICT applications or...Ability to follow policies and procedures. + Knowledge of help desk ticketing systems. + Ability to… more
- Koniag Government Services (Vienna, VA)
- …Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- Chenega Corporation (Washington, DC)
- …and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise environment. + Strong ... Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join...and changes that cannot be resolved at the service desk level. + Administer and maintain ServiceNow, including workflow… more
- Lockheed Martin (Herndon, VA)
- …Experience with Red Hat Enterprise Linux or similar distros \- Prior Help Desk or technical customer service experience \- Experience with systems ... a member of the Operations Team who support our enterprise system and services to ensure Strata systems operate...Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …None **Job Family:** IT Infrastructure and Operations **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows 10 ... seeking a highly skilled **IT Engineer** with strong experience in both **Microsoft Enterprise Systems and Linux administration** to provide ** Tier II support**… more
- CACI International (Chantilly, VA)
- … IT operations in lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. Proven ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft… more