- Leidos (Lorton, VA)
- **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support Services (MSS) team. MSS is a ... of a fast-paced DoD program. This position includes providing Tier 1 support for end users utilizing a comprehensive,...of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively… more
- Leidos (Lorton, VA)
- …Our Mission, Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job... Tier 1 operations for a large, complex government enterprise environment. The overall objective of the work is to ... to 10% Type of Travel: Local * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our Team in National Harbor, MD. This position… more
- TAD PGS, Inc. (Laurel, MD)
- … Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Desk Technician Level I Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and ... looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier ...of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician - 2nd Shift Vienna, VA 22180, USA Req #145 Friday, April 11, 2025 **2** **nd** **Shift Service Desk ** **Kadiak LLC,** a Koniag ... IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password...Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... general questions + Creates helpdesk request for escalation to Tier II and Tier III technicians +...be available to work non-standard hours + Comfortable with desk side support + Must be a team player… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... general questions. + Creating helpdesk request for escalation to Tier II and Tier III technicians. +...be available to work non-standard hours. + Comfortable with desk side support. + Must be a team player.… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- Amentum (Washington, DC)
- …colleagues and look forward to supporting our customers professionally. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end ... Amentum is seeking ** Tier 2** **IT Support Technicians** to join our...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Linux Administrator/Support Desk Analyst (SDA) provides service desk and application and security management ... will be a full remote position. **Responsibilities** + Provide Tier 1 & 2 support for UJMS + Utilize...of IT work experience + Experience supporting Red Hat Enterprise Linux (RHEL) 7 or higher software applications +… more
- Chenega Corporation (Washington, DC)
- …and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise environment. + Strong ... Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join...and changes that cannot be resolved at the service desk level. + Administer and maintain ServiceNow, including workflow… more
- System One (Reston, VA)
- ALTA IT Services is hiring a Mainframe Tier One Support to provide first-line support for critical mainframe-based applications within a healthcare enterprise ... as the primary point of contact for incident escalation, working closely with Tier Two/Three engineers and developers when needed, to ensure swift resolution. This… more
- TekSynap (Silver Spring, MD)
- …best practices related to Data Center operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based ... software applications. + Demonstrated experience in a Federal Enterprise IT environment + Demonstrated experience in developing and...+ A+ Network+ Sec **Overview** We are seeking a Tier III Windows Systems Administrator to join our team… more
- General Dynamics Information Technology (Elkridge, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk ... a Helpdesk Technician V with GDIT. A career in enterprise IT means connecting and enhancing the systems that...our differentiator. As a Helpdesk Technician V you will help ensure today is safe and tomorrow is smarter.… more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) ... maintenance of Cisco routers and switches in support of enterprise systems for the program. Required Skills: . Provide...implementation, troubleshooting and maintenance of IT systems . Provide Tier I ( Help Desk ) problem… more
- ManTech (Laurel, MD)
- …and high-level system architectures to develop system requirements. + Responsible for providing Tier 1-2 ( Help Desk ) problem identification, diagnosis, and ... our team in **Laurel, MD** . The team delivers enterprise infrastructure capabilities for a global workforce performing a...be able to create accounts, reset passwords, and provide help desk customer service via phone, or… more
- BAE Systems (Fort Meade, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... resolution of problems + Provide Tier 1 ( Help ...Bachelor s degree. + Current Security certification + RedHat Enterprise Linux installation (RHEL): expert level installation, maintenance, and… more
- ManTech (Columbia, MD)
- …Responsible for managing IT system infrastructure and any processes related to these systems, providing Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... , to join our team in **Columbia, MD** . The team delivers enterprise infrastructure capabilities for a global workforce performing a wide range of missions… more