- EY (Washington, DC)
- …minimal supervision, provides after-hours service for escalated issues from the Service Desk , Team Lead or wavespace stakeholder Maintain a thorough ... as unique as you are, with the global scale, support , inclusive culture and technology to become the best...we're counting on your unique voice and perspective to help EY become even better, too. Join us and… more
- General Dynamics Information Technology (Fort Meade, MD)
- …10 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist** **- Senior** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist** **- Senior** with GDIT. A career in… more
- NuAxis Innovations (Reston, VA)
- ** Help Desk Support Service Specialist - Senior** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Support Service Specialist - Senior** for a Full-Time position.… more
- CACI International (Bethesda, MD)
- …+ TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + Demonstrated experience with providing ... Team! You will lead a distributed help desk team which provides application support services...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple… more
- CACI International (Chantilly, VA)
- …Bring These Qualifications: + 1+ year of experience in Help Desk support and/or networking + Customer service and/or support experience working in a ... Type of Travel: None * * * The Integrated Service Center Technician will provide front line support... Help Desk , Service Desk , or Call Center environment is… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- Stillwater Human Capital (Herndon, VA)
- …2+ years - Level IV: 5+ years of experience in Help Desk support and/or networking . CompTIA Sec. Customer service and/or support experience working ... Chantilly, VA Stillwater is seeking a Service Desk Technician who will provide front-line support ...in a Help Desk , Service Desk , or Call Center environment is… more
- General Dynamics Information Technology (Arlington, VA)
- …cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL** ... **Job Family:** Help Desk **Skills:** Help Desk Support ,Remedy Help... support team. + Experience developing and providing Service Level Agreements and Help Desk… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...years' experience. + Experience in a service desk , call center, or other support role ... in the field - come join us today! The Help Desk Specialist serves as a member...skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher… more
- NuAxis Innovations (Falls Church, VA)
- …computers, client software, peripherals, printers, local network, etc. and provide on-site customer support and training. The Help Desk Specialist shall ... ** Help Desk Technician** Location **Falls Church,...issues and maintaining customer contacts according to a specified service level. The support required includes Active… more
- General Dynamics Information Technology (Arlington, VA)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA...And our work depends on a Help Desk Specialist joining our team to support … more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Chenega Corporation (Alexandria, VA)
- …can provide customer-centric support to network users regardless of domain. The Help Desk Technician delivers services, staff, and expertise to operate and ... desk functions that provide a ticketing system, operational support , and troubleshooting onsite or remotely as required by...month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help… more
- CACI International (Arlington, VA)
- …exceed customer-defined Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and ... Help Desk Analyst Job Category: Information... Help Desk Analyst Job Category: Information Technology Time Type:...and solutions. **This position may require shift work in support of a 12x7 service level agreement,… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist** to join our team ... to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their knowledge and ability to… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical assistance and support ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- Vectrus (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer ... more years of experience working in an enterprise IT Service Desk or Help ...in the following Information Technology Infrastructure Library (ITIL) modules: Service Operation, Operational Support and Analysis, and/or… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager III** to join our team in the ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
