- ICF (Reston, VA)
- Description ICF International is seeking an IT Support Specialist to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ... ICF's IT Support Specialists provide mid-level analysis and technical support for the ICF employee user community, including multiple levels of users,… more
- Cinteot (Annapolis Junction, MD)
- …Field Support Specialist 1 Description: The Hardware Technician ( IT Field Support Specialist 1) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- Lockheed Martin (Fort Meade, MD)
- …for system and software installations, sustainment, upgrades, and troubleshooting \- Provide Tier 3 support for system failures and degradation problem ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...operational system critical discrepancies that cannot be resolved by tier one and two personnel\. Integrate, test, and optimize… more
- Synergy ECP (Annapolis Junction, MD)
- IT Field Support Specialist Annapolis Junction, MD...IT Field Support Specialist to support our end-user community by providing Tier 2 and ... and problem-solving skills. Outstanding communication skills to relate with team members and support workers. Must be able to drive a company vehicle. Must be… more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist Description: RIS I...IT Field Support Specialist to support our end-user community by providing Tier 2 and ... and problem solving skills. + Outstanding communication skills to relate with team members and support workers. + Must be able to drive a company vehicle. + Must be… more
- IT Partners,Inc (Herndon, VA)
- … Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help ... portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets,...a wide range of users with varying degree of IT system knowledge and experience . Ability to manage… more
- CACI International (Arlington, VA)
- …world!" **What you'll get to do:** The CACI ISS Team is looking for a Technical Support Specialist to fill a shift position (flexible) in Arlington, VA. You will ... IT Operations Specialist Job Category: Information...+ 1-3 year of experience providing technical and functional IT support . + Experience working in an… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- Provide on-site Tier 2.5 support . This includes planning and delivery of customer support services including installation, troubleshooting, user assistance, ... application of information security/Cybersecurity policies, principles, and practices * Support spans desktop, server, and network components. **Minimum Qualifications**… more
- Tesla Laboratories. Inc. (Washington, DC)
- …with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support . Tasks include maintaining and managing the IT infrastructure and ... for designated equipment + Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time… more
- KBR (Bethesda, MD)
- …This is a contingent position based upon contract award Responsibilities Include: Provides first line ( Tier 1) IT technical support to end users for account ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with...forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions. + Collaborative Environment: Be part… more
- CACI International (Reston, VA)
- …* Support the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 tickets by entering them in ... supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution....they are secure and operational, and work to coordinate IT partner support when workstations indicate there… more
- NTT America, Inc. (Annapolis, MD)
- …systems. + Recommend improvements and or new products to reduce costs, simplify the operational support . + Creates and prepares end-user, tier 1 support , and ... and thrive. **Your day at NTT DATA** The ERP Specialist is a seasoned subject matter expert, responsible for...system processes and workflows. + When needed can provide support to end users from tier 1… more
- S&P Global (Washington, DC)
- …Level (for internal use):** 11 **The** **Role:** Investment Management Product Specialist - Quantitative Consultant **The Team:** S&P Global Market Intelligence ... the future and driving growth at our clients. The Capital Markets Workflow Specialist Team is a global team of professionals, collaborating with Sales and… more
- DCCA (Fort Meade, MD)
- Help Desk Specialist 3 Location Fort Meade, MD Job Code...support . . Receive, triage and route tickets to Tier 2 Help Desk according . Compile and organize ... Openings 1 Apply Now (https://phg.tbe.taleo.net/phg02/ats/careers/v2/applyRequisition?org=DCCAMD&cws=39&rid=2384) DCCA is a veteran-owned IT business specializing in providing innovative solutions to a… more
- DCCA (Fort Meade, MD)
- Help Desk Specialist 1 Location Fort Meade, MD Job Code...support . . Receive, triage and route tickets to Tier 2 Help Desk according . Compile and organize ... Openings 1 Apply Now (https://phg.tbe.taleo.net/phg02/ats/careers/v2/applyRequisition?org=DCCAMD&cws=39&rid=2386) DCCA is a veteran-owned IT business specializing in providing innovative solutions to a… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services ... (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all… more
- Leidos (Washington, DC)
- …Local Area Network (C-LAN). Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users locally and ... Site Lead on issues and daily tasking. + Providing Tier 1 and 2 support for multiple...personnel. + Ability to quickly learn new systems and IT concepts. + Strong problem solving and decision making… more
- V2X (Springfield, VA)
- …Specialists are the Tier 1 team members of an Information Technology ( IT ) Enterprise Service desk responsible for the IT -related service requests, and the ... to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness....are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking an ** Tier 2 Helpdesk Specialist ** to support large-scale migration and operations on a large, high-profile DOD contract in ... **Fort Belvoir, VA.** The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate,… more
- Insight Global (Andrews Air Force Base, MD)
- …the Cisco Unified Communication Manager (CUCM) and its components. Deliver comprehensive customer IT support to include but not limited to transitioning (ie, ... employer is seeking a Secret Cleared LAN VoIP Network Specialist II to work onsite at Joint Base Andrews,...and Time Division Multiplexing (TDM). Essential Job Functions Provide Tier 2 and Tier 3 support… more