- PDS Defense (Annapolis, MD)
- **IT/Technical** ** Incident Manager - Tech Support 3** Annapolis, MD Posted: 1/8/2026 Job Description Job ID#: 214899 Job Category: IT/Technical Position ... - W2 Shift: 3 **PDS Defense, Inc. is seeking a Incident Manager - Tech Support 3, in Annapolis, MD.** **Job Description:** This role will contribute… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service ... Six (6) Plus years. **Overview** We are seeking a Incident Support Manager to join...approximately 4,000 tickets a month. TekSynap is a fast-growing high- tech company that understands both the pace of technology… more
- Microsoft Corporation (Dulles, VA)
- …impact our culture every day and we need you as a **Critical Environment Technician Manager .** Microsoft's Cloud Operations & Innovation (CO+I) is the engine ... powers our cloud services. As a CO+I Critical Environment Technician Manager , you will perform a key...by a team of subject matter experts working to support services for more than 1 billion customers and… more
- AeroVironment (Herndon, VA)
- …and IT leadership to enhance system reliability, user experience, and support effectiveness. **Position Responsibilities** 1. Critical Incident Resolution + ... **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician III is a member of the IT Service...serves as the highest technical escalation point for end-user support . This role is responsible for resolving highly complex… more
- Amentum (Washington, DC)
- Amentum is seeking a **Tier 3** **Mobile** **IT Support Technician ** to join our team and support our **Washington, DC** customer. We are looking for team ... candidates for a future role._** You enjoy providing Tier 3 mobile support while multitasking in a fast-paced environment and utilizing the ServiceNow ticketing… more
- Leidos (Chantilly, VA)
- …impact? The Multi-Domain Solutions (MDS) division is seeking a **Junior Operations Technician ** who is responsible for assisting with the operation, maintenance, and ... repair of mechanical and electrical systems that support a large facility complex. These systems include central...generators, power distribution units, and building automation systems. The technician plays a critical role in ensuring the safe,… more
- Leidos (Springfield, VA)
- …) division at Leidos is seeking a Senior Security & Life Safety Technician who is responsible for supporting the planning, monitoring, and maintenance of life ... detection, hazard monitoring, emergency egress, and fire suppression systems. The technician plays a key role in supporting outage response, system documentation,… more
- Chenega Corporation (Washington, DC)
- …+ Participate in OIMT User Support conference calls that are required by the field support manager in support of training and new IT requirements. + ... Technician V shall manage the resolution of each incident or problem ticket entered into the OIMT service...and changes within the establish service objectives. The Desktop Technician V shall provide desktop computer support … more
- CoreSite (Washington, DC)
- …security within the CoreSite premises. + Provide day-to-day exceptional customer service and support . + Incident escalation and report writing + Monitor the ... while nurturing your professional growth and success. Data Center Technician IV Role: The Data Center Technician ...way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are… more
- Oracle (Reston, VA)
- …and take corrective actions. You create and maintain documentation on technologies you support . You understand all aspects of the equipment you support . You ... small projects on your own and work with your manager in planning and executing larger local projects. You...projects. You understand all aspects of the equipment you support . Ideally we are seeking someone from a reputable… more
- Oracle (Washington, DC)
- …concurrently across different sites. + Coordinate with Project Managers and Release Manager for the technical aspects of integration projects + Provide technical ... integrate medical systems using medical interface standards. 6. Strong understanding of Incident Management process in a production IT Environment and IT Operations.… more
- M. C. Dean (Annapolis Junction, MD)
- …of equipment, daily corrective work, and emergency response to emergent issues. The technician serves as an expert technical resource reporting to a program ... manager , interacting with Onsite Engineering Operations (OEO) and any...facility operations within a given data center and to support operated data centers. Data center equipment that supports… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming into ... Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network… more
- M. C. Dean (Alexandria, VA)
- …of equipment, daily corrective work, and emergency response to emergent issues. The technician serves as a technical resource reporting to a program manager , ... in limited facility operations within the facility and to support operations in various capacities. + Utilizes safe working...processes and procedures such as how to report an incident or outage, procedure execution, PM standards, Work Orders… more
- M. C. Dean (Annapolis Junction, MD)
- …of equipment, daily corrective work, and emergency response to emergent issues. The technician serves as an expert technical resource reporting to a program ... manager , interacting with Onsite Engineering Operations (OEO) and any...facility operations within a given data center and to support operated data centers. Data center equipment that supports… more
- Insight Global (Springfield, VA)
- …of desktop and mobile devices images, packages, and new configurations. Advises the Manager of test results and configuration options. Works with ITS Business Unit ... Partners and the Manager of Digital End User Services around Demand Management...to software and hardware. Provides post installation / configuration support and troubleshoots Office 365 services (Email/Outlook, Teams, Office… more
- IDS International (Arlington, VA)
- …IDS International is looking for Construction Surveillance Technicians (CST) to support Department of State construction projects. CSTs monitor the construction ... Access List will be provided by the Site Security Manager (SSM). + Screen and escort all material and...and events. + Report all security related incidents, in incident report format, to the SSM. + Report all… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Problem Support Manager is responsible for managing the lifecycle of all network infrastructure ... with Four to Six (4-6) years' experience **Overview** We are seeking a Problem Support Manager to join our team supporting a National law enforcement agency… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Edge Operations Manager SME** **Category:** Project Management **Main location:** United States, Virginia, Arlington **Position ID:** J0925-2105 **Employment ... CGI Federal has an exciting opportunity for an Edge Operations Deputy Manager within our Intel sector advancing the national security mission through cutting… more
- Deloitte (Rosslyn, VA)
- ServiceNow Senior Manager Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, ... a future-ready operating model. Our focus is on NextGen tech , new service models, and meeting the operational needs...technology service delivery teams. Responsibilities As a Deloitte Senior Manager , you will have the opportunity to lead and… more