- Amazon (Arlington, VA)
- …Coach, mentor, and develop your team. A day in the life * Participate in an Customer Success Manager interview loop and debrief for 1-4 Candidates. * Coach ... teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team, you will… more
- ISC2 (Washington, DC)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with organizational… more
- Cengage Group (Washington, DC)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... of team members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** + 3+ years of experience in … more
- Autodesk (Washington, DC)
- **Job Requisition ID #** 25WD92036 **Position Overview** The Customer Success Manager (CSM) plays a pivotal role in driving the success of our existing ... CSM will work with their customers to co-create and execute a tailored Customer Success Plan to result in value realization through the use of Autodesk's… more
- NTT America, Inc. (Annapolis, MD)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties and… more
- Acxiom (Annapolis, MD)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- GE Vernova (Washington, DC)
- …electricity that is vital to health, safety, security and improved quality of life. As a Customer Success Manager (CSM) at GE Vernova, you will play a ... experience. + Contribute to the development of best practices and scalable customer success strategies. **Required Qualifications** + Bachelor's degree in… more
- Cleo (Annapolis, MD)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management, Professional Services, or a related field +… more
- IBM (Washington, DC)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of ... to invest in IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role in IBM has unique… more
- IBM (Washington, DC)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... to invest in IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM has unique attributes. In addition… more
- Intrepid Solutions and Services (Adelphi, MD)
- …you also have been seeking positions with a title similar to the below: + Customer Success Manager - Cybersecurity + Cybersecurity Services Delivery ... Intrepid Solutions, a CIS company, is staffing for a ** Customer Engagement Professional Manager ** to support the Defense Cyber Solutions Branch Mission Support… more
- Confluent (Washington, DC)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- Amazon (Arlington, VA)
- …ability to make a real impact? Hiring top talent is not only critical to Amazon's success -it can literally change the world. It took a lot of great hires to deliver ... You will serve as the single threaded Senior Product Manager - Field (PM-F) to own the implementation and...the organizational hierarchy and always work backwards from the Customer . The ideal candidate will have strong product management,… more
- Cengage Group (Washington, DC)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives focused on… more
- Datavant (Washington, DC)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer ... for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, ...customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts… more
- ServiceNow, Inc. (Vienna, VA)
- …work better for everyone. **What you get to do in this role:** The role of the Customer Success Advocate is to act as an advocate for our customers. You will ... Success Plays in the Success Platform + Promote ServiceNow customer success stories and processes + Ensure that customers obtain the maximum value from… more
- Acxiom (Annapolis, MD)
- …helping brands achieve the number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with a fast-changing future of ... growing channels, data and technology. By understanding the customer , marketers can communicate with relevance everywhere and drive...who are the single most important driver of our success . We're looking to hire people who share our… more
- Capital One (Mclean, VA)
- …trackers. + Experience with CI/CD products like Jenkins, Harness. + Prior experience as a customer success manager . _At this time, Capital One will not ... Manager , Product Management, Developer Experience Product Management at...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- ServiceNow, Inc. (Vienna, VA)
- …ensure ServiceNow solutions are successfully deployed, governed, and adopted. The PA partners with Customer Success Manager , Customer Success ... for ServiceNow as a strategic partner, establishing credibility and long-term trust with customer executives **To be successful in this role you have:** + Experience… more
- Proofpoint (Maryland City, MD)
- …either as a Sales/Systems Engineer, Technical Account Manager , Security Engineer, Customer Success Manager , or Product Support, preferably in the ... and tell a compelling story that will excite your customer and have them eager to hear more. Your...in values that inspire belonging, empower purpose and drive success -every day, for everyone. We encourage applications from individuals… more