- Coinbase (Washington, DC)
- …such as executives and board members * Demonstrated experience with end-to-end platform incident management . * Must work in a defined shift, as required ... alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join...* Minimum of 2 years of relevant experience in incident management and/or customer support. * Exceptional… more
- Deloitte (Rosslyn, VA)
- …user support, troubleshooting, and process optimization. The individual will coordinate incident management , perform root cause analysis on CRM-related issues, ... to work in a collaborative environment? As an experienced Salesforce CRM+RCA Analyst you will have the...and data management + Demonstrated experience with incident management and performing Root Cause Analysis… more
- GovCIO (Washington, DC)
- …Jira, or a Salesforce CRM platform used for End User Ticket management . + Proficient in Microsoft Office Suite and SharePoint + Ability to work independently ... **Overview** GovCIO is currently hiring for a remote Business Analyst to support the EPA. **Responsibilities** + As part...clearance Desired Skills: + Pattern recognition in support of Incident and Problem Management + Big picture… more