- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive… more
- Leidos (Lorton, VA)
- …or ability to obtain prior to your start date. + Proven experience in Service Desk /Help Desk environments. + Proven experience working in ticketing ... do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent , Tier 1, to join...Services (MSS) team. MSS is a shared services, internal service center group under the Digital Modernization Sector and… more
- Leidos (Lorton, VA)
- …your start date. + Project lead and management experience. + Proven experience in Service Desk /Help Desk environments including deep understanding of SD/HD ... do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission...Mission Support Services (MSS) team. MSS is a shared service , internal investment group under the Digital Modernization Sector… more
- Fresenius Medical Center (Washington, DC)
- …Assists in collecting information for infection control audits. + Acts as a change agent for infection control practices within clinic. Under the direction of the CM ... can be made. + Day to day work includes desk and personal computer work and interaction with patients,...+ Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** + At… more
- Vexterra Group (Bethesda, MD)
- …Docker, Jenkins, Ansible, Salt, etc. * Knowledge of Atlassian software such as JIRA, JIRA Service Desk , Confluence, Bitbucket, HipChat, etc. * DoD 8570 IAT II ... include physical and virtualized environments * Set up administrator and service accounts, maintain system documentation, tune system performance, install system… more