- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- General Dynamics Information Technology (Washington, DC)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Information Technology (IT) ... Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support ...AN IMPACT: + Providing a high level of technical support and service to our onsite and… more
- Shuvel Digital (Washington, DC)
- …The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a long-term ... multiple teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS) in the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Huntington Ingalls Industries (Springfield, VA)
- …Salary Range: $40,562.00 - $65,000.00 Security Clearance: TS/SCI Level of Experience: Mid This opportunity resides with Warfare Systems (WS), a business group within ... reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the US military and federal agency partners.… more
- DarkStar Intelligence LLC (Washington, DC)
- …| Clearance: TS/SCI with CI Poly Preferred Overview DarkStar Intelligence is seeking Mid -Level Collection Managers to serve as HUMINT Desk Officers supporting ... + Apply HUMINT instructions, policies, and DoD/DIA/DO guidance to direct and support overt and clandestine operations. + Provide enabling information, technical … more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated mid -level Naval Architect to support the United States Coast Guard (USCG)'s Ship Design Team in Washington, ... Service -Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security,… more
- Belay Technologies (Laurel, MD)
- …Linux System Administrator to join our intel team. + We are seeking a Mid -Level Linux System Administrator to work on a fast-paced team of system administrators ... providing support for implementation, troubleshooting and maintenance of Information Technology...storage, network devices, Etc. + Provide Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point of contact (phone, email or chat) to remedy… more
- TEKsystems (Washington, DC)
- …macOS, MacBook, Troubleshooting, Imaging, Windows 10, Office 365, Microsoft outlook, Mac, service desk , Active directory, Customer service , Hardware, ... in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware...have a minimum of 7 years of experience providing desk side support , specializing in troubleshooting complex… more
- SAIC (Washington, DC)
- …computing, networking, integration, and domain administration. + Escalation point for Junior and Mid -level desk side engineers. + Ability to act independently in ... that were unable to be remediated by junior and mid -level engineers. + Updates status of queued service...with a minimum of 7 years of experience providing desk side support , acting as IT … more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation ... act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the Incident Management… more
- NuAxis Innovations (Washington, DC)
- …assigned work through tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support ... issues that arise during an active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the Desktop Engineering Team to resolve… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... and setting priorities for the Network Management Operations team. Provides support to end users, operations personnel, and strategic program management. Ensures… more
- Systems Technologies, Inc. (Hanover, MD)
- …junior, mid -level, and senior System Administrator to provide SETA support in Hanover, MD. RESPONSIBILITIES + Assists with basic configuration, monitoring, ... environments, using Windows 11. Provides users with system technical support by responding to IT help desk ...support + Junior: 2 years of experience + Mid -level: 3 years of experience + Senior: 6 years… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco is excited to continue our support to the F-35 Joint Strike Fighter Program...office, supporting government offices, other contractors, and higher headquarters mid to upper-level staff. You will be part of… more
- Marriott (Bethesda, MD)
- …troubleshooting in partnership with the Corporate IT discipline. . Manning on-site Help Desk and providing off-site systems support as business needs require, ... to last for 6 weeks, from early October to mid November. Marriott's Law Department services the Company's lodging...tracking any issues escalated to other groups, vendors, or support channels. . Process and fulfill IT service… more
- Sciolex Corporation (Chantilly, VA)
- …senior personnel and subordinate offices located in the Pentagon. On average, 50% of support is provided from NRO designated desk located within the J2 Office. ... fast-growing defense contractor focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core services include systems… more
- THOR Solutions, LLC (Arlington, VA)
- THOR Solutions is actively seeking a highly motivated mid -level Naval Architect to support marine engineering efforts for the US Coast Guard, US Navy, and ... Service -Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security,… more