- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
- Link Solutions Inc (Adelphi, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be a US Citizen + Must ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will...performance. Become an integral part of a professionally diverse team while working at an industry-leading organization. This is… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job...assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios ... is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with...Management + Experience working with a large 365x24x7 on-call service desk team supporting multiple… more
- Guest Services (Mount Rainier, MD)
- Compensation Amount: The Lead Front Desk Agent must have the ability to assist in the supervision of front desk clerks and operations including all front ... have strong customer services skills and ensure excellent guest service is provided. This position reports to the General...Available ESSENTIAL FUNCTIONS + Receive direction from the Front Desk Manager and assist in the overall management of… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. This ... self-motivated individual to perform the duties of a Help Desk Lead to support a potential future...(advanced hardware and software break/fix)), and Asset Management. + Lead a team of technicians providing broad-based… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Help Desk Support,Technical Support **Certifications:** Security+ CE - ... of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our customers operate… more
- AeroVironment (Herndon, VA)
- …**Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest technical escalation point for end-user ... ensuring the overall stability and efficiency of end-user computing environments. The Service Desk Technician III collaborates closely with engineering teams,… more
- CAI (Washington, DC)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...+ May perform other job duties as directed by Team Lead or Service Delivery ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...performance metrics to achieve daily individual work goals and team monthly metrics + Preserve and grow your knowledge… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …the local Service Desk Lead as part of an integrated service desk and end-user support team . Required Qualifications: * Experience: Minimum of 3 ... Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician -… more
- GovCIO (Washington, DC)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 ... to meet with customer representatives. **Responsibilities** + Manage and mentor Tier 1 Service Desk Technicians, ensuring that all government mandated SLAs and… more
- Marriott (Arlington, VA)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
- Marriott (Washington, DC)
- …and objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort Belvoir, ... The successful candidate will manage all facets of IT Service Desk support, from daily operations and...ensuring tasks are prioritized based on mission impact and Service Level Agreements (SLAs). + Operational & Team… more
- Link Solutions Inc (Adelphi, MD)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. + Must be ... performance. Become an integral part of a professionally diverse team while working at an industry-leading organization. This is... Lead incident response activities by coordinating with Service Desk Leads and technical support teams.… more
- Robert Half Technology (Washington, DC)
- …Desk Manager to lead and oversee the daily operations of our service desk in Washington, District of Columbia. This role involves supervising staff, ... support and leadership, we invite you to join our team . Responsibilities: * Manage the day-to-day operations of the.... Responsibilities: * Manage the day-to-day operations of the service desk , ensuring efficient workflows and prompt… more
- Insight Global (Mclean, VA)
- …looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in ... nationwide. Essential Duties and Responsibilities: . Provides an example to the team of handling things in the best way, demonstrating professionalism and pride… more
- Guest Services (Mount Rainier, MD)
- …services for guests in a friendly and efficient manner. This position reports to the Front Desk Manager and Front Desk Lead . Job Description: Wage: $17.77 - ... Clerk must have the ability to perform all desk attendant functions including provide excellent service ...employment opportunities available between April and October. Our All-Star team members enjoy fantastic perks and an amazing work… more
- Chenega Corporation (Arlington, VA)
- …as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to...(MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by… more
- IHG (Alexandria, VA)
- …budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and taking the lead ... Reporting into the Director of Rooms you'll manage a team of front desk employees across several...Management/ Business Administration * 2 years of Front Office/Guest Service experience * Must speak fluent English * Other… more
- M. C. Dean (Vienna, VA)
- …trouble resolution in accordance with the system standards. + Works with O&M team to ensure compliance with Service Level Agreement (SLA) requirements; requests ... world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic...Business Unit you will be part of a dynamic team responsible for design, implementation, operations & maintenance, and… more