- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...Federal Cloud Smart Strategy. TekSynap is a fast growing high- tech company that understands both the pace of technology… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...operations and personnel + Perform duties as a Help Desk technician as required + Promote professional ... Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- General Dynamics Information Technology (Arlington, VA)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Service Desk Specialist - (Sunday-Thursday 6am-3pm) At GDIT, people are our ... differentiator. We are seeking a customer service centered Service Desk Specialist...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- TekSynap (Washington, DC)
- …+ Technical certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team supporting US International ... request tickets and provide daily updates. + Provide a service desk call center support from 0600...and support and asset management. TekSynap is a fast-growing high- tech company that understands both the pace of technology… more
- NuAxis Innovations (Washington, DC)
- ** Service Desk Manager** Location **Washington, DC**...is our Passion. People are our Purpose.** We know tech , but we love people. NuAxis is home to ... so join our team NOW! We are currently seeking a talented and motivated ** Service Desk Manager** for a Full-Time position. **Summary:** The Service Desk … more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk ... complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service desk and… more
- Koniag Government Services (Vienna, VA)
- Service Desk Analyst Vienna, VA 22180, USA Req...Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + ... **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support… more
- Red River (Chantilly, VA)
- **Position Summary:** The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management of the ... are achieved. This role will report to the Technical Service Desk Manager. **Primary Position Tasks:** +...and provide technical oversight as well asadvisory + Review technician priorities in ticketing system + Proactively performing daily… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise ... using the knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to higher Service… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** ... Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- NTT America, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors to provide… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking ** Service Desk Technician ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** program ... to the warfighting mission and cutting edge R&D for the US Army. The Service Desk Technician (Intermediate-Level) will serve as the face of our team,… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, ... an active DoD Top Secret Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will serve as the face… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will serve as the face… more
- Leidos (Springfield, VA)
- …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact ... + Ensure adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond to facility service requests… more
- CompuCom (Annapolis, MD)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Technician to support our USSS Network Operations and Security Center (NOSC) proposal. This ... USD $74,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6162/ service - desk - technician /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6162_… more
- Red River (Chantilly, VA)
- …1 Technician is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from customers ... others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The Tier… more
- Amentum (Washington, DC)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Washington, DC. You will be working as part of a team to deliver ... certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician (Senior) will provide support to end users… more