- TekSynap (Arlington, VA)
- **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be ... lead cross-functional teams in a high-demand environment. **Overview** We are seeking a Service Level Manager to join our team supporting the FDIC IT Support… more
- Guidehouse (Washington, DC)
- …+ Advise the client on application development best practices and lead prioritization discussions. + Develop and maintain program strategic framework and manage ... feedback for continuous improvement. + Assess complex processes and identify opportunities for the use of advanced analytics and process automation. + Engage with client organizations to identify performance metrics for translation into a reporting system. +… more
- Level Green Landscaping (Upper Marlboro, MD)
- …practices, and offers the opportunity to provide customized and exceptional client service ? Level Green is now hiring Manager Associates. Here at Level ... but are not limited to: + Job Shadowing with our Branch Manager , Account Manager , and Operations Manager . + Management Training is provided throughout… more
- CACI International (Sterling, VA)
- …and individual projects on schedule, on budget and with the highest quality. The Service Level Manager is responsible for defining and implementing the ... ensure service delivery meets customer performance requirements ( Service Level Agreements - SLAs). **What you'll...to do:** + Collaborate with the Quality and Performance Manager to develop, maintain, and implement the Performance Plan… more
- Capital One (Mclean, VA)
- Product Design Lead, Manager level - Card Onboarding We're currently seeking a Product Designer to join our Experience Design team. We're passionate about ... product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, inform the use of… more
- Koniag Government Services (Arlington, VA)
- …LLC,** a Koniag Government Services company, is seeking an IT Configuration Manager /Senior- Level IT Subject Matter Specialist with a Secret clearance to ... items. + Coordinate efforts on site with and report results to the government manager . + Coordinate with other IT professionals both internally and externally to the… more
- CACI International (Chantilly, VA)
- …a key member of the Integrated Service Center, the Frontline Account Manager will: Key Responsibilities: Provide first- level technical support in a 24x7 ... Service Center Frontline Account Manager Job...resolution of all tickets and incidents in line with Service Level Agreements (SLAs) while providing timely… more
- National Security Agency/Central Security Service (Fort Meade, MD)
- …the position and also take into account information provided by the hiring manager /organization regarding the work level for the position. Salary Range: $105,262 ... methodologies and languages; data structures; logic and computation; and upper- level mathematics (for example: calculus, discrete mathematics). Relevant experience… more
- Guest Services (Washington, DC)
- Compensation Amount: 60,000.00 USD Annual Job Summary: The Assistant Food Service Manager assists in all aspects of unit operations and floor management, ... food, beverage, equipment, and company initiatives. The Assistant Food Service Manager creates a team environment that...selves to work, enabling them to provide the best level of service to our diverse customer… more
- Leidos (Camp Springs, MD)
- …+ Teams the contract Current Operations Manager with Quality of Service (QoS) initiatives, coordinating with higher- level organizations such as the ... **Your greatest work is ahead!** Leidos is hiring a Service Delivery - Agreements Manager to support...- $166,850.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee… more
- Red Gate Group (Washington, DC)
- …service excellence and employee wellbeing. The Red Gate Group is seeking a Mid- Level IT Project Manager to provide project management and coordination support ... The Red Gate Group, founded in 2006, is a Service -Disabled Veteran-Owned Company based in Chantilly, VA. As an...Client," reflects our deep commitment to national security and service excellence. As an employer of choice, we offer… more
- ManTech (Herndon, VA)
- …(eg, Splunk, SolarWinds). The ISDM ensures that the operational environment meets strict Service Level Agreements (SLAs) while driving the adoption of self- ... SQL/Oracle databases). + Demonstrated experience with ITSM frameworks and implementing Service Level Agreements (SLAs). + Certifications: ITIL Intermediate … more
- ABM Industries (Alexandria, VA)
- …**2025.** **POSITION SUMMARY** The HVAC Service Manager leads staff ... departmental goals and objectives. As a senior company representative, the HVAC Service Manager often communicates directly with customers, vendors, and… more
- Capital One (Washington, DC)
- Manager , Travel Service : Velocity Black (Remote)...help elevate others through their career in the customer service and concierge space to the next level ... clients, suppliers, and training team members to provide best-in-class service to our members. You will curate special trips...multiple tasks under pressure and meet deadlines + High level of intuition to anticipate and exceed client needs… more
- GovCIO (Washington, DC)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... operational oversight, and adherence to ITIL best practices. The manager ensures service levels are met, escalations...history (past 7 years) + Verification of your highest level of education + Verification of your employment history… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7263/operations-customer- service -delivery- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_ **ID** _2025-7263_… more
- Continental Fire Sprinkler Company (Hanover, MD)
- …consistently propel initiatives forward. + Capable of proactive communication with the Service Manager and colleagues regarding the account portfolio, this ... **Requisition ID:** 178029 **Job Level :** Mid Level **Home District/Group:** Continental Fire & Alarm District **Department:** Business Development & Proposals… more
- Fujifilm (Washington, DC)
- …skill set training for technicians to ensure that support is delivered at a high level + Complete and submit service activity reports and paperwork timely to the ... **Position Overview** The District Manager will report to the Regional Support ...within an assigned territory. Manage day-to-day activities of Field Service Technician (FST), to meet internal and external customer… more
- Leidos (Arlington, VA)
- …operations in a 24/7 environment + Ensure compliance with contractual performance metrics, service level agreements (SLAs), and KPIs + Drive continuous ... an unwavering commitment to excellence. We are seeking a ** Service Delivery Line of Business (LOB) Manager **...- $195,050.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee… more
- Link Solutions Inc (Adelphi, MD)
- …trends to drive problem management and continuous improvement efforts. + Ensure service level agreements (SLAs) are met and support compliance requirements ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...years of relevant experience working in an IT or Service Desk environment. + IAT Level II… more