- TekSynap (Washington, DC)
- …Clearance + Active DoD 8570 IAT I certification + 4+ years of experience in a Tier II or equivalent technical support role. + Proficient in using ServiceNow ... certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join...and additional services which include Tier I support , desktop support , image development,… more
- BAE Systems (Herndon, VA)
- …Other incentives may be available based on position level and/or job specifics. ** Tier II System Administrator (Expert)** **114395BR** EEO Career Site Equal ... environment with great people? We are looking for a Tier 2 System Administrator with a robust Windows 10/11...position will be responsible for the following activities: + Support and troubleshoot issues involving desktop applications… more
- TekSynap (Andrews Air Force Base, MD)
- …and improvement of queue management procedures and best practices. + Provide occasional Tier 1 desktop support as needed. **REQUIRED QUALIFICATIONS** + ... volume, resolution time, and SLA adherence. + Collaborate with Desktop Support Technicians to identify recurring issues...Requires an active DoD Secret clearance + Active IAT II certification (ex. CompTIA Security+) + A bachelor's degree… more
- CACI International (Springfield, VA)
- …growing IT team. In this role, you will serve as an escalation point for Tier 1 support and be responsible for maintaining and troubleshooting mission critical ... Tier 2 Systems Administrator Job Category: Information Technology...a passion for technology. **Responsibilities:** * Provide advanced technical support for hardware, software, database, custom software and network-related… more
- COMSO, Inc (Fort Meade, MD)
- Systems Administrator II - PIPELINE (TS/SCI w/ Polygraph) FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... innovative learning solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a recognized woman… more
- COMSO, Inc (Fort Meade, MD)
- …Job Description: + Develops and implements applications into the enhanced virtual desktop infrastructure (eVDI). + Provides support to eVDI end-users, back-end ... Platform Engineer II - PIPELINE (TS/SCI w/ Polygraph) FORT MEADE,...eVDI including troubleshooting, repairing, monitoring, and testing + Provide Tier 2 and Tier 3 support… more
- SAIC (Washington, DC)
- **Description** SAIC is currently seeking a motivated, career and customer service-oriented Lead Desktop Support Technician to support a role with our ... federal client. The Lead Desktop Support Technician Lead will supervise a...services as needed to resolve VIP incidents escalated to Tier II occurring outside of Standard Business… more
- Acclaim Technical Services (Mclean, VA)
- …demands + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in support ... continues to grow. We are actively hiring a Technical Support Analyst, Staff with TS/SCI clearance and polygraph to... of off-the-shelf applications and office products Performing remote desktop triage and system repair using remote tools. +… more
- Chenega Corporation (Oakton, VA)
- …10% of time. Skills and Experience + Demonstrate directly related experience in Tier II and Tier III support . + 4+ years' experience with Installing, ... in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals… more
- Leidos (Bethesda, MD)
- …to perform remote administration of servers located in offsite data centers. + Provide Tier 3 operations support and be able to rapidly distinguish isolated user ... customers to handle service inquiries and problems. + Experience working as a Tier 3 system administrator: familiar with using desktop software applications such… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …strong experience in both **Microsoft Enterprise Systems and Linux administration** to provide ** Tier II support ** for a large Federal Intelligence Agency. ... ensure consistent system performance and operational reliability. **Key Responsibilities:** + Provide ** Tier II support ** for incident resolution and user… more
- CACI International (Annapolis Junction, MD)
- …**Responsibilities:** As a System Administrator, your key responsibilities will include: + Tier 1 (Help Desk) support for problem identification, diagnosis, and ... resolution. + Tier 2 (Escalation) support for more complex issues, providing troubleshooting and in-depth analysis. + Configuration and management of UNIX,… more
- General Dynamics Information Technology (Mclean, VA)
- …and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of ... depends on a TS/SCI w/Poly cleared Sr Systems Administrator joining our team to Support our intelligence customer in McLean-Langley, VA as the site lead. HOW A SR… more
- William C Brown Inc (Springfield, VA)
- …and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of ... 2 and Tier 3 problem identification, diagnosis and resolution* Provide support for the escalation and communication of status to agency management and internal… more
- Chenega Corporation (Arlington, VA)
- …career to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical office. ... downtime and disruption. **Responsibilities** + Provide onsite and remote Tier II support to all...understanding of Windows 10/11, Microsoft Office 365, and standard desktop hardware + Familiarity with Active Directory, Group Policy,… more
- Leidos (Fort Belvoir, VA)
- …environment consisting of Linux and Windows Servers. + Provide advice, technical consultation, and Tier 3/ Tier 4 support guidance by analyzing and resolving ... **Description** Leidos is seeking a **Sr. Systems Engineer** to support large-scale migration and operations on a large, high-profile...written and oral communication skills + Current IAT Level II or higher Certification such as Security + or… more
- Koniag Government Services (Washington, DC)
- …Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within a classified environment for our government ... technical support while managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email, and… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …team in a dynamic and mission-focused environment. In this role, you'll **provide Tier II support and systems administration** across multiple large-scale ... other teams to enhance the end-user experience. + Provide Tier II support and resolution...related to Windows and Linux-based applications. + Offer remote desktop support to end users. + Analyze… more
- BAE Systems (Washington, DC)
- … support of classified servers, terminals, printers, and networking infrastructure; provide tier I/ II support for a classified digital engineering ... Description** BAE Systems is seekingan on-site IT System Administratorto support our work as a prime contractor on a...+ Workingfull-time on-siteat Washington Navy Yard + An IAT II certificate as specified in the DoD 8570 +… more
- CACI International (Washington, DC)
- …looking for an experienced, innovative, and motivated **Endpoint Systems Lead** to support the mission objectives and needs of the customer, the Defense Intelligence ... operability objectives are well understood and achievable + Provides all Tier 2/3 activities, including incident analysis and resolution, troubleshooting, break/fix… more