- TekSynap (Silver Spring, MD)
- …**Any of the following:** + MCP + A+ Network+ Sec **Overview** We are seeking a Tier III Windows Systems Administrator to join our team supporting ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Proficiency with Tools + Windows Server OS 2016-2022 + Windows HyperV + Windows OS 10 and 11 +… more
- CACI International (Forest Heights, MD)
- Windows Systems Engineer III Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * * **The Opportunity:** CACI is seeking a Windows Systems Engineer III to...technical escalations from Service Desk, Network Operations Security Center, Tier II, and other support teams. * Document, track,… more
- DCCA (Annapolis Junction, MD)
- …involved in the resolution process. Configures and manages UN1X and Windows operating systems and installs/loads operating system software, troubleshoots, ... Provide support for implementation, troubleshooting and maintenance of IT systems . Provide Tier I (Help Desk)...the resolution process . Configure and manage UNIX and Windows (or other applicable operating systems and… more
- CACI International (Chantilly, VA)
- …hardware and software installation, as well as configuration and maintenance of all Windows -related technologies + Perform Tier III analysis and ... and deployment of a full complement of Microsoft operating systems infrastructure, to include Windows Server, Active...of Microsoft operating systems infrastructure, to include Windows Server, Active Directory, Windows Workstation, and… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …disciplines. + Provide support for implementation, troubleshooting and maintenance of IT systems . + Provide Tier 1 (Help Desk) problem identification, diagnosis ... Provide assistance to users in accessing and using IT systems . + Provide Tier 1 (Help Desk)...the resolution process. + Configure and manage UNIX and Windows (or other applicable) operating systems and… more
- TekSynap (Rockville, MD)
- …resolve problems on internal and customer systems and escalate problems to Tier II/ III support as per Standard Operating Procedures. + Escalate and ... **Responsibilities & Qualifications** The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support,… more
- NASCO (Annapolis, MD)
- …metrics that are key indicators of a Plan's effectiveness in using the NASCO systems . This role is responsible for using the key performance indicator metrics to ... gain efficiency for internal or Plan teams + Recommends configuration of NASCO systems and solutions to optimize system or workforce performance + Creates, monitors… more
- BAE Systems (Sterling, VA)
- **Job Description** BAE Systems , a top-ten prime contractor to the US Department of Defense, enables the US government to transform data into intelligence and ... engineering, integration and sustainment support for critical military platforms and systems . Intelligence & Security provides services and products to the… more
- COMSO, Inc (Fort Meade, MD)
- …in the resolution process. + Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, ... the daily activities of configuration and operation of IT systems + Provide Tier 1 (Help Desk)...resolution process + Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …during the first contact, or at Tier I. Efficiently escalate incidents to higher Tier II or Tier III when required. + Document incident status and ... Location Note: On-Site Support Required Position Description: E-volve Technology Systems , Inc. is hiring a Customer Support Manager to...incident database tools and work through various types of Tier II issues with the customer or on the… more
- Leidos (Fort Belvoir, VA)
- … engineering support to develop automations for the building and patching of Windows systems .This role is also responsible for interfacing with Information ... Desktop Engineer will develop and engineer the deployment of Windows endpoint services, to include physical and virtual ...support for desktop incidents escalated from the Service Desk, Tier II and III administrators, and Executive… more
- Leidos (Fort Belvoir, VA)
- …matter expert-level support for desktop incidents escalated from the Service Desk, Tier II and III administrators, and Executive Support technicians. This ... will architect automation for the building and patching of Windows endpoint systems .This role is also responsible...images and applications. + Provide expertise, technical consultation, and Tier 3/ Tier 4 support guidance by analyzing… more
- Chenega Corporation (Oakton, VA)
- …sites potentially 10% of time. Skills and Experience + Demonstrate directly related experience in Tier II and Tier III support. + 4+ years' experience with ... Installing, configuring, and supporting windows -based. applications on Windows 7, 8, and 10 desktop systems ,...on Windows 7, 8, and 10 desktop systems , both virtual and physical. + Extensive knowledge of… more
- NANA Regional Corporation (Herndon, VA)
- …for password resets or general questions. + Creating helpdesk request for escalation to Tier II and Tier III technicians. + Provide exceptional customer ... support for on- and off-site users with equipment running Windows 10 operating systems and Office 365...more complex problem reports or service requests to next tier of support as appropriate. + Complete work order… more
- CACI International (Annapolis Junction, MD)
- …operational oversight across a range of IT platforms including UNIX, Linux, and Windows systems . The ideal candidate brings extensive hands-on experience, deep ... systems + Manage the operation and configuration of server, storage, and network systems , including mobile device environments + Deliver Tier 1 through … more
- Synergy ECP (Columbia, MD)
- …Messaging products include: TIBCO EMS, ActiveMQ, Artemis, and Kafka (U) Provide Tier III support on the Data Transport Systems (DTS) software + Develop and ... (SWE) develops, maintains, and enhances complex and diverse software systems (eg, processing intensive analytics, novel algorithm development, manipulation of… more
- Synergy ECP (Columbia, MD)
- …Messaging products include: TIBCO EMS, ActiveMQ, Artemis, and Kafka + Provide Tier III support on the Data Transport Systems (DTS) software + Develop and ... (SWE) develops, maintains, and enhances complex and diverse software systems (eg, processing intensive analytics, novel algorithm development, manipulation of… more
- Synergy ECP (Columbia, MD)
- …Messaging products include: TIBCO EMS, ActiveMQ, Artemis, and Kafka + Provide Tier III support on the Data Transport Systems (DTS) software + Develop and ... (SWE) develops, maintains, and enhances complex and diverse software systems (eg, processing intensive analytics, novel algorithm development, manipulation of… more
- NANA Regional Corporation (Herndon, VA)
- …requests for password resets or general questions + Creates helpdesk request for escalation to Tier II and Tier III technicians + May learn IT Develpment ... support for on- and off-site users with equipment running Windows 10 operating systems and Office 365...more complex problem reports or service requests to next tier of support as appropriate + Completes work order… more
- Leidos (Arlington, VA)
- …management, desktop PC installation, monitors, KVM's, and laptop imaging and issuance. + Provide Tier II/ III service support to customers in person and over the ... and uninterrupted availability of Army Military Intelligence Enterprise IT Systems . **Primary Responsibilities:** + Troubleshoot and resolve common hardware and… more