- Pearson (Frankfort, KY)
- **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
- Concentrix (Frankfort, KY)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Concentrix (Frankfort, KY)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...Agent (Remote) role include: + 1 + years of customer service experience + Active resident license… more
- SMX (Frankfort, KY)
- …to lead and coordinate dispersed field teams + Excellent troubleshooting, technical support , and customer service skills + Familiarity with government ... challenges and recommend improvements to optimize sustainment and support services + Support customer site visits, technical meetings, and status updates… more
- Confluent (Frankfort, KY)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- CAI (Frankfort, KY)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Honeywell (Louisville, KY)
- As a ** Technical Support Professional** here at Honeywell, you will have the opportunity to showcase your expertise as a subject-matter expert in relevant ... technologies and products. You will provide expert technical support to our customers, resolving complex...stakeholders, including customers and internal teams. + Participate in customer meetings and provide technical expertise and… more
- Resideo (Louisville, KY)
- … Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support , and service needs for Control4 in addition to a ... Reporting to a Technical Support Supervisor, the Technical...English communication skills, both verbal and written, with a customer -first mindset. **WE VALUE:** + Control4 Automation Programmer certification… more
- iCIMS (Frankfort, KY)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
- Rocket Software (Frankfort, KY)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep...work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both… more
- Waystar (Louisville, KY)
- …Proactive problem identification, communication and resolution are essential in providing superior customer support . The Technical Analyst must maintain a ... layoff, recall, transfer, leaves of absence, compensation, and training. **Job Category:** Customer Support **Job Type:** Full time **Req ID:** R1893 more
- Waystar (Louisville, KY)
- **ABOUT THIS POSITION** We are looking for a Enterprise Technical Support Analyst who is passionate, curious, and joyfully optimistic. The Enterprise ... Technical Support Analyst serves as a front-line support ...transfer, leaves of absence, compensation, and training. **Job Category:** Customer Support **Job Type:** Full time **Req… more
- SHI (Frankfort, KY)
- …customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in related ... of the SHI Complete platforms and acts as the customer 's primary point of contact for all non- support...customer and market demands **Required Skills** + Excellent customer service and conflict resolution skills +… more
- SHI (Frankfort, KY)
- …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support...SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to… more
- Lumen (Frankfort, KY)
- …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... and demonstrations. **Cross-Functional Collaboration:** Work closely with product, IT, and customer service departments to support product strategy… more
- Ensono (Frankfort, KY)
- …with clients. + Exceptional interpersonal, verbal and written communication skills + Customer Service skills at management level + Experience establishing and ... Mainframe Technical AdvisorRemote - United StatesJR011892 **Position Summary** The...Advisor team is responsible for maintaining and enhancing the service we deliver to our clients by effectively: +… more
- Concentrix (Frankfort, KY)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Seasonal Customer Service Representative-Remote (Bilingual: Spanish and...English) working from home, you will: + Provide inbound customer support using a call flow guide… more
- GovCIO (Frankfort, KY)
- …GovCIO is currently hiring for a Technical Writer to produce technical documentation in support of the Agile Communications Package. **This position ... rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service...or business presentations in such meetings as business or customer needs require. + Selects or recommends use of… more
- Under Armour, Inc. (Frankfort, KY)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support ; skill… more