- Fair Haven Community Health Care (New Haven, CT)
- We are seeking a Call Center Representative to join our dynamic team! (This a remote position in Connecticut, training onsite) The Call Center ... and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule… more
- Cardinal Health (Hartford, CT)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Kelly Services (Farmington, CT)
- …maintaining accuracy **What You'll Bring** + Previous customer service experience required ( call center experience strongly preferred) + Strong data entry ... **Kelly Services** is hiring a **Contact Center Customer Service Representative I** in **Farmington, CT** ! If you're comfortable handling high-volume customer… more
- Newtown Savings Bank (Newtown, CT)
- …of the Bank-providing outstanding service to our customers through our Customer Service Center ( Call Center ). You'll handle inquiries, resolve issues, and ... customer service skills + High School Diploma or equivalent. + 1-2 years Banking / Call Center experience + Bilingual preferred + Ability to listen well and… more
- Humana (Hartford, CT)
- …claims or claims-related financial issues. The position includes moderately complex call center , administrative, operational and customer support assignments. ... We also provide excellent professional development and continued education. **The claims inbound call center is comprised of a group of calls / claims… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … **Required Qualifications** + High School Diploma or GED. + Minimum 2 years call center customer service experience. + Minimum 1 years of customer service ... The Senior Customer Service representative is responsible for providing leadership and coaching...creation of reporting, completion of logs, and monitoring of call volumes. + Responsible for providing support to customer… more
- Kelly Services (Farmington, CT)
- …tasks as needed **What You'll Bring** + Previous customer service experience required + Call center experience strongly preferred + Strong data entry skills with ... **Customer Service Representative ** **Location:** Farmington, CT **Pay:** $19.00-$20.00/hour (Weekly Pay)...support daily customer service operations in a fast-paced contact center environment. This role is ideal for professionals who… more
- Aquarion Water Company (Monroe, CT)
- …and above average problem solving skills. A minimum of five (5) years experience in a call center environment is required and prior use of SAP is highly desired. ... Customer Service Representative Monroe, CT, US, 06468 Aquarion Water Company...required. Preferred Requirements + Experience in a high volume call center preferred, but not required. Education/Certifications… more
- Cardinal Health (Hartford, CT)
- …equivalent work experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in English and Spanish (able to ... problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II, Customer Service Operations is responsible for providing… more
- TEKsystems (Bloomfield, CT)
- …follow‑through Required Qualifications + 1-2 years of customer service experience ( call center or high‑volume support environment preferred) + Comfortable ... We are seeking a Customer Service Representative to join a fast‑paced, customer‑focused operations team..../ Secondary Skills + Prior customer support or contact center experience + Familiarity with CRM platforms and ticketing… more
- Lumen (Hartford, CT)
- …degree OR 2+ years of experience in sales, lead generation, or call center environments. + Self-driven, organized, coachable, curious, goal-oriented, energetic, ... fast-paced, high-impact, and collaborative, this is your moment. As a Sales Development Representative I (SDR I) at Lumen, you'll be the spark that ignites our… more
- Sharecare (Hartford, CT)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- TEKsystems (Bloomfield, CT)
- …system. What We're Looking For + Experience: 0-2 years in customer service or call center . + Comfortable handling 100-160 tickets/calls per day in a fast-paced ... speed of 65 WPM or higher. + Skills in customer service, call center support, data entry, Microsoft Office. + Strong communication and problem-solving abilities.… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Fresenius Medical Center (New Haven, CT)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... the essential functions. + Participation in the District On Call Technician (DOCT) and National After Hours On ...Call Technician (DOCT) and National After Hours On Call Technician (NACT) call rotations required. +… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …experience; requirements development, programming, software testing, technical writing, customer call support (Help Desk). **Other Job Specific Skills** + Knowledge ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- Fresenius Medical Center (Bristol, CT)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Otis Elevator Company (Bloomfield, CT)
- …CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA OTISLINE(R) Otis' customer care call center has an opening on **split-shift,** for a customer service ... representative . The **working hours** for this role is 1...Candidate must be able to work well in a call center and team environment and understand...able to work well in a call center and team environment and understand shift work and… more