- Insight Global (Farmington, CT)
- Job Description Support the flow of inbound help desk tickets throughout a Windows 10/11 upgrade for a major healthcare client Contribute to clearing ServiceNow ... and user access points (2FA, MFA) Work on a team of 15 other help desk resources to support long-term growth and maintenance of Windows environment lifecycle We… more
- TEKsystems (New Haven, CT)
- Description Project supporting backlog for a service desk . Two junior level techs and two mid level service tech analysts. Must have prior phone support/call center ... and work well with others. They use HP service desk but any prior experience with ticketing system will...16, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- Veterans Affairs, Veterans Health Administration (Waterbury, CT)
- …systems, inventory records, and communicating with the National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of ... This includes developing and delivering virtual and digital technologies which help Veterans communicate synchronously and asynchronously with their health care… more
- Public Consulting Group (Hartford, CT)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more