- City of New York (New York, NY)
- …the consistent application of contact -handling standards across contact types. - Use quality tool to rate contact center staff and ensure that ... including Mobile Crisis and Crisis Respite. Position Summary: The Quality Analyst will report to the Supervisor...evaluate calls, chats, and texts to/from DOHMH's behavioral health contact center . This includes listening to call… more
- conEdison (New York, NY)
- …solutions for AMI-related issues (meter communication failures, data quality , system integration). Required + Demonstrated experience investigating discrepancies ... victim status, or any other actual or perceived status protected by law. Technical Difficulty Statement: For technical issues, please contact us at ###@coned.com more
- Insight Global (New York, NY)
- …such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center , Genesys, NICE InContact, Five9 - Experience with ITSM / Ticketing ... is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The...on a skeleton crew. Responsibilities: Provide responsive, timely and high- quality support to corporate customers regarding their technical inquiries,… more
- Amalgamated Bank (New York, NY)
- …work model does not apply to, and daily in-person attendance is required for, the contact center , branch service roles, and general services where the work to be ... Amalgamated Bank seeks a highly motivated PMO Business Analyst . Under the direction of the Director of...current /to-be workflows, and user stories + Collaborate with Quality Assurance and Business Leads to support System Integration… more
- New York State Civil Service (New York, NY)
- …HELP No Agency Attorney General, Office of the Title Legal Nurse/Medical Analyst :Medicaid Fraud Control Unit (6388) Occupational Category Legal Salary Grade NS ... Justice Division Medicaid Fraud Control Unit - New York City Medical Analyst , Opportunity for Registered NursesReference No. MFCU_NYC_ MA_6388Salary is $82,953 +… more
- City of New York (New York, NY)
- Job Description The Center for Health Equity & Community Wellness (CHECW) seeks to eliminate racial and other inequities resulting in premature mortality. With an ... health insurance coverage and increases access to affordable, high quality , and coordinated primary care with a strong focus...The Bureau of Equitable Health Systems (BEHS), within the Center for Health Equity and Community Wellness at the… more
- Kuehne+Nagel (Jersey City, NJ)
- …our work contributes to more than we imagine. **** As a Liability Claims Analyst , you will be an integral team member of the North America Claims Service ... Center , where our focus is to provide excellent service...to over 30 countries worldwide since 1972. As Claim Analyst you will handle Marine Liability claims for North… more
- Amalgamated Bank (New York, NY)
- …work model does not apply to, and daily in-person attendance is required for, the contact center , branch service roles, and general services where the work to be ... Amalgamated Bank is seeking an Enhanced Due Diligence Analyst who will play a critical role in identifying and mitigating financial crime risks by conducting… more
- City of New York (New York, NY)
- Job Description The Center for Health Equity & Community Wellness (CHECW) seeks to eliminate racial and other inequities resulting in premature mortality. With an ... and evaluation activities. The Nutrition & Healthy Eating Research Analyst will sit within the R & E Unit...methods, including qualitative data. - General appreciation for data quality . Why you should work for us: - Loan… more
- Gilead Sciences, Inc. (Parsippany, NJ)
- …communication skills, both written and verbal + Prior experience as business analyst or business / systems architect + Experience writing technical documents such ... Proven experience advising business functions in the biopharma industry on quality and compliance requirements and continuous improvement + Experience working across… more
- Zoom (New York, NY)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... expect: Zoom's Business Applications team is looking for a Sr. Business Systems Analyst (BSA) to support our dynamic New Service Introduction (NSI) team. This… more
- Zoom (New York, NY)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... What you can expect As a Principal Marketing Analyst , you'll advise marketing leadership, lead high-impact analysis, and connect marketing efforts to business… more
- Amalgamated Bank (New York, NY)
- We are looking for an engaging Call Center Trainer/ Quality Assurance Analyst to join our growing Call Center . In this role, you'll be responsible for ... to be successful. To ensure success as a Call Center Trainer/ Quality Assurance Analyst , you...and source relevant training modules that would benefit the Contact Center 's development and performance. Knowledge, Skills… more
- Pfizer (New York, NY)
- …& Insights organization, we are seeking a Senior Manager of Forecasting Center of Excellence to drive forecasting excellence across the Pfizer enterprise. This ... assessments for PFE leadership. + Support enterprise-level initiatives and evaluations using analyst reports and other secondary data. + Serve as a Centers of… more
- City of New York (New York, NY)
- Job Description This position will be within the Health Department's innovative Center for Population Health Data Science (CPHDS). The CPHDS is working to strengthen ... on prem and as they are incorporated into the Center for Population Health Data Science central cloud-based data...agency's developing central data platform and roadmap eg data quality ; metadata management policy, etc. -Introduce and develop data… more
- Mount Sinai Health System (New York, NY)
- …a team of compliance analysts, including the Senior Contract Compliance Analyst , to ensure ongoing contract compliance monitoring, risk identification, and issue ... team of contract compliance professionals, including the Senior Contract Compliance Analyst , to ensure efficient and effective contract compliance monitoring. *… more
- City of New York (New York, NY)
- …PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST . The Administration for Children's Services (ACS) protects and promotes the ... offices throughout the five boroughs, and the Nicholas Scoppetta Children's Center (NSCC). RED+CFM also ensures adequate and safe working environments for… more
- RWJBarnabas Health (Newark, NJ)
- …deaf patients who need interpreters have one + Supervise as a point of contact for the Decision Support Analyst , Patient Service Representatives, and interns to ... SatisfactionReq #:0000190773 Category:Leadership Status:Full-Time Shift:Day Facility:Newark Beth Israel Medical Center Department:Patient Satisfaction Pay Range:$63,700.00 - $117,791.00 per year… more
- Metro One Loss Prevention Services Group (Union, NJ)
- …build relationships quickly. PREFERRED QUALIFICATIONS + 1+ years of experience in a contact center environment preferred. + Lean training is an advantage. Kronos ... daily, and weekly staffing levels, staffing constraints such as absenteeism, attrition, contact volume trends, and other critical inputs to operational success. The… more