- NTT America, Inc. (Mahwah, NJ)
- …and MS Purview along with other tools. * Leads support activities for ITSM operations including Incident, Request, and Problem Management via ServiceNow. * ... and system issues, and take corrective actions to ensure continuity of operations . This position leads disaster recovery tests and identifies and implements… more
- MetLife (New York, NY)
- …24/7 Servicing DevOps agile team. Must align with Agile methodology, understand the ITSM process, operations data, and real-time visibility requirements, and how ... for accelerating agile delivery by adopting a platform-oriented Infrastructure and Operations (I&O) operating model while driving automation with Infrastructure as… more
- conEdison (New York, NY)
- …Operations , required. + Experience with monitoring/observability tools and ITSM systems, required. (ServiceNow preferred). + Experience supporting critical ... the Clean Energy Marketplace. **Relevant Work Experience** + 5+ years of experience in IT Operations , Infrastructure Management, Network Operations , or Telecom … more
- Audacy (New York, NY)
- …Service Desk including all inbound L1 Triage, Request Fulfillment, and IT L2 Operations Support. Leading the Audacy 24x7x365 end-user support, IT operations and ... (MSP) to support customers. + Product owner for current ITSM enterprise tool and the optimization and integration of...You:** **Required:** + 8+ years Technical Support, NOC, or ITSM experience. + 5+ years experience managing 24/7 teams.… more
- CUNY (New York, NY)
- …solution that integrates student administration, financial management, and human resources operations across CUNY's 26 colleges. Lastly, CIS provides strategic and ... storage, and hybrid cloud platforms that support CUNY's academic and administrative operations . Reporting to the Deputy Chief Technology Officer, this position leads… more
- Deloitte (Morristown, NJ)
- …Our ServiceNow team works with clients to transform their technology services and operations . We partner with CIOs, tech executives, and service owners (HR, IT, ... people ready to help transform enterprise services and tech operations . Your skills and excitement can drive meaningful change...years of experience overseeing multiple project teams + ServiceNow ITSM certification + A minimum of 2 full life… more
- MUFG (Jersey City, NJ)
- …data is accurate, up-to-date, and fit for purpose, supporting ITAM operations and strategic decision-making. + Develop, implement, and maintain processes for ... + As part of a federated partnership with the ITSM organization, develop and maintain ServiceNow Catalog Items, workflows,...and in a federated model with IT Service Management ( ITSM ) organization. + Ability to adapt to dynamic orginizational… more
- Merck (Rahway, NJ)
- …will be responsible for the day-to-day oversight of the end to end operations management of assigned application portfolios. Further, the candidate will drive ... operations excellence through aherence to enterprise and organizational standards...service delivery. + Intermediate knowledge of SDLC processes and ITSM frameworks and practices + Practical experience in Agile… more
- Bank of America (Jersey City, NJ)
- …18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Richmond/Technology- Operations -Specialist-II\_25039661) **Job Description:** At Bank ... and overseeing projects and activities related to special initiatives or operations . Job expectations include leading the resolution process for problems, adhering… more
- Marex (New York, NY)
- …Role: The Network team is responsible for the overall design, implementation, operations , and maintenance of the Global network infrastructure. To provide support ... Network and Technology group. A thorough understanding of global network operations , and security best practices aligned with financial compliance and regulations… more
- Ensono (Weehawken, NJ)
- …the role and what you'll be doing:** A Senior Data Center Operations Analyst is responsible for system monitoring, production batch monitoring, workload throughput ... to predetermined schedule and per established procedures. + Ensure all operations related changes are properly documented and approved in company designated… more
- Google (New York, NY)
- …date on progress and deadlines. The Global Submarine Networks (GSN) Operations organization is the mission-critical engine responsible for the reliability, ... of Google's subsea infrastructure. As a newly evolving entity, GSN Operations bridges the gap between massive-scale infrastructure engineering and the delivery… more
- MongoDB (New York, NY)
- …This role is critical in ensuring seamless and efficient support operations , enhancing user experience, and driving continuous improvement across our global ... + Develop and implement strategic plans to optimize global support operations , enhance user experience, and improve service delivery + Lead/collaborate on… more
- Santander US (New York, NY)
- …with an emphasis on discretion, efficiency, and communication quality. Technology Operations & Incident Management + Diagnose and resolve complex technical issues ... + Maintain strict confidentiality in all executive interactions and technology operations . Continuous Improvement & Project Support + Participate in device refresh,… more
- Robert Half Technology (Clifton, NJ)
- …questions and assist with project-related tasks. + Collaborate with Infrastructure Operations , Network Engineering, and Security Operations teams to resolve ... teams as needed. + Track and manage incidents using IT service management ( ITSM ) platforms, ensuring SLA compliance. + Coordinate with external vendors for warranty… more
- Deloitte (Morristown, NJ)
- …success. You'll collaborate with talented professionals, reimagining and re-engineering operations and processes that are critical to business. Your contributions ... solutions are powered by engineering for business advantage, transforming mission-critical operations . We enable clients to stay ahead with the latest advancements… more
- Deloitte (Morristown, NJ)
- …success. You'll collaborate with talented professionals, reimagining and re-engineering operations and processes that are critical to business. Your contributions ... solutions are powered by engineering for business advantage, transforming mission-critical operations . We enable clients to stay ahead with the latest advancements… more
- Deloitte (Morristown, NJ)
- …Outcome-Driven Accountability: Owns and drives cost-effective solutions for platform operations , focusing on stability, resilience, and automated optimizations to ... innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps...Specialist (CIS) certification in a major module such as ITSM , CSM, HRSD, or APM. + Must be a… more
- City of New York (New York, NY)
- …hands-on expertise in Field Service Management (FSM) and the Source Procurement Operations (SPO) suite. The ideal candidate will design, configure, implement, and ... optimize ServiceNow applications to support field operations , procurement, supplier management, and workflow automation across the enterprise. Key Responsibilities -… more
- S&P Global (New York, NY)
- …internal use):** 09 **Site Reliability Engineer - Datadog Specialist** **The Team:** The IT Operations team at S&P Dow Jones Indices (S&P DJI) is tasked with owning ... of support processes through collaborative engagement with business stakeholders, operations , infrastructure, and development teams. Additionally, the team is… more