- SHI (Boston, MA)
- **Job Summary** The Sr . ITAM Customer Success Manager ( SR . CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. ... Wrapping 2** \#LI-AJ15 Refer a friend to this job (https://careers-shi.icims.com/jobs/16717/ sr .-itam- customer - success - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Boston, MA)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Forrester (Cambridge, MA)
- …Role:** As a member of Forrester's customer success organization, the Customer Success Manager delivers engagement value to Forrester's clients by ... who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive… more
- Insight Global (Cambridge, MA)
- Job Description An employer is looking for a Senior Customer Success Manager in the Bay Area. This person will be the second CSM in California to help ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements -3+ years of Customer Success Experience -Experience in a biotech or… more
- Trustmark (Boston, MA)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Lumen (Boston, MA)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Amazon (Boston, MA)
- …potential and sustainable business advantages of AWS cloud. As an Amazon Web Services (AWS) Sr . Customer Solutions Manager , you will be responsible for ... companies and believes that world-class support is critical to customer success . AWS Support also partners with...program completion - 4+ years of experience in a customer -facing role, engaging with senior customer… more
- Chewy (Boston, MA)
- **Our Opportunity:** Chewy is looking for a Sr . Program & Compliance Manager to join our business team in location-flexible. This position is an exciting ... to use their expertise to help us build a customer experience that meets Chewy's high bar in a...of a new business. The position will report to Sr . Director of Chewy Insurance and have a dotted… more
- ThermoFisher Scientific (Waltham, MA)
- …chances to create significant contributions to the world. **The job:** As our new Sr Strategic Key Accounts Manager you will be responsible for developing the ... by negotiating potential new business with our key accounts. Sr Strategic Key Accounts Manager will drive...metrics and scorecard reports with key accounts. + Evaluate customer requests and maintain high service levels with timely… more
- J&J Family of Companies (Boston, MA)
- Sr . Global Product Manager - 2406192767W...world's most pressing healthcare challenges. We know that the success of our business - and our ability to ... **Description** Johnson & Johnson is currently seeking a ** Sr . Global Product Manager ** to join our **Abiomed** Team located in Danvers, Massachusetts. We are… more
- Lumen (Boston, MA)
- …and partners. You will work closely with engineering, design, marketing, sales, and customer success teams to drive the product vision, strategy, roadmap, and ... world and shape the future. **The Role** As a Sr Product Manager for the Wholesale segment,...ideation to launch to optimization. + Conduct market research, customer interviews, competitive analysis, and data-driven insights to identify… more
- UKG (Ultimate Kronos Group) (Boston, MA)
- …ensure successful completion of project discovery sessions * Determine and document customer success criteria * Maintaining adherence to UKG implementation ... Sr Services Project Manager **General Information**...plans, issues lists, communication plans, project schedule with the customer ) * Assisting Practice Manager by accurately… more
- ThermoFisher Scientific (Waltham, MA)
- …We are seeking a highly motivated and experienced individual to join our team as Senior Manager , Supply Network Planning. This is a unique opportunity to lead ... and decisions that resolve supply shortages and deliver business objectives and customer needs. This position owns Sales, Inventory and Operations planning (SIOP)… more
- ThermoFisher Scientific (Franklin, MA)
- …sure our food is safe, and helping find cures for cancer. **Position Summary:** The Sr . Manager R&D Material Scientist The R&D manager will be responsible ... and collaboration of SUD R&D with internal and external collaborators. The manager will manage global organization and drive toward large initiatives consistent with… more
- Amazon (Boston, MA)
- …is possible when you build on AWS. At AWS, security is our top priority. As a Sr . Product Marketing Manager for Security, you will be part of a team tasked with ... secure their networks and workloads. You will also help drive the success of network security initiatives, like zero trust architectures, across all audiences.… more
- ThermoFisher Scientific (Waltham, MA)
- …Fisher Scientific Inc is seeking a highly motivated individual to join us as a Sr Manager , Strategic Accounts Operations. This role is part of the Global ... Leadership Team in our services business leading teams and managing customer relationships. We provide biotech and pharmaceutical companies with enterprise level… more
- Danaher Corporation (Marlborough, MA)
- …and are inclusive. Together, we accomplish great things! Purpose Statement The Sr . Product Marketing Manager , CRISPR Therapeutics for IDT's global marketing ... between product management, R&D, marketing, and sales to address customer needs for IDT's product portfolio within the genomic...timely fashion. + Own and be accountable for the success of marketing campaigns by using advanced digital tagging… more
- ThermoFisher Scientific (Waltham, MA)
- …love challenges and enjoy creativity? An exciting opportunity has arisen for a Sr Commercial Solutions Manager - Packaging Technologies SME (Subject Matter ... on current technologies and service offerings is critical to success in the role. This role is responsible for...internal team members and service line authorities to respond customer requests for proposal and request for quote to… more
- Honeywell (Quincy, MA)
- …access to dynamic career opportunities across different fields and industries. The Sr . Commercial Contracts Manager will control the project's commercial and ... aspects of the project lifecycle. KEY RESPONSIBILITIES: + Through direct customer engagement you are responsible for ensuring Honeywell's interests are safeguarded… more