- TEKsystems (Austin, TX)
- Job Summary: As a Call Center Representative , you will be responsible for handling a large volume of inbound and outbound calls related to health insurance ... in a timely manner, following call center scripts when handling different topics, identify customer needs, clarify information, assist customers in the… more
- ManpowerGroup (Austin, TX)
- **Job Title:** Bilingual Call Center Representative **Location:** Austin, TX (Onsite) **Pay Range:** $22/hr. Weekly Pay **Shift:** 8 hour shift between ... A recent minimum of 6 months of experience in a verifiable, high-volume call center environment. + Fluent Bilingual skills (English/Spanish) are required. +… more
- Molina Healthcare (Austin, TX)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Humana (Austin, TX)
- …+ Humana's operating systems: MHK (MedHok), CCP/GCP/CAS, CI, CGX + Previous inbound call center or related customer service experience + Grievance and appeals ... caring community and help us put health first! The Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic… more
- SolomonEdwards (Austin, TX)
- …desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - ... one of its mortgage clients to operate in a call center environment supporting consumer direct lending....discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an… more