- TEKsystems (Troy, MI)
- …individuals who love helping people + Previous customer service or retail experience + Call center or financial institution experience is a plus + Strong ... Position Details: Member Service Representative ( Call Center - Credit Union) Schedule: + Five days/week, 8 hours/day + Two days off per week (one weekend day +… more
- Trinity Health (Farmington Hills, MI)
- …of education and experience. Experience in a complex, multi-site environment preferred. Previous service/ call center experience with the ability to respond to ... service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent… more
- Vibe Credit Union (Novi, MI)
- …Essential Duties + Team Management: + Lead, coach, and motivate a team of call center agents to achieve performance targets. + Conduct regular team meetings ... knowledge. + Operations Oversight: + Monitor and manage daily call center operations to ensure efficient handling...related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due… more
- Henry Ford Health System (Detroit, MI)
- …oversight of the patient facing Contact Center and the patient billing customer service and financial assistance teams. The Director provides vision and ... access contact centers. Overseeing scheduling contact centers and financial customer service operations. The Director transforms...leadership. + Three to five (3-5) years working in call center or related setting (Referring Physician… more
- Comerica (Farmington Hills, MI)
- …School Degree/GED + 3 Years Customer Service Experience + 2 Years Retail, Financial Sales, or Call /Contact Center + 2 Years Experience navigating ... contributing to the overall success of our National Contact Center by meeting or exceeding customer satisfaction...and executing operational objectives. This position handles a high call volume of in-bound calls in a fast-paced environment… more
- Raymond James Financial, Inc. (Southfield, MI)
- …our Southfield, MI Corporate Office (located in the Southfield Town Center ). **Training Schedule/Shift Hours:** + During training period (12-14 weeks): ... at all levels of the organization as well as financial advisors and branch personnel.** + Organize and prioritize...actions based on recommendations and requirements. + Make every customer interaction positive by leaving the customer … more
- PNC (Clarkston, MI)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's retail branch organization, you will be based in ... guidelines. Manages service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the attraction, on-boarding, coaching… more
- Henry Ford Health System (Troy, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... Principal Duties and Responsibilities: + Handles multi-channel activity, in a busy call center , from physicians, patients and other customers to assure… more
- Henry Ford Health System (Detroit, MI)
- …appointments for specified practice groups and/or multiple locations in a busy call center . Performs new patient registration; updates registration and insurance ... follows established protocols for prescription request and/or messaging. Advocates on the caller/ customer behalf to ensure their needs are met. Acts as a welcoming… more
- Henry Ford Health System (West Bloomfield, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. EDUCATION REQUIRED: + High school diploma or… more
- Vibe Credit Union (Novi, MI)
- …/member service is advantageous + Familiarity with lending practices preferred + Call Center experience preferred + Skills/Abilities + Strong organizational ... for suspicious activities and implementing security protocols to protect members' financial information. + Research and Problem-Solving: + Research and resolve fee… more
- Corewell Health (Dearborn, MI)
- …research hospital has been advancing care since 1953. It is a Level II trauma center and has been recognized for clinical excellence and innovation in the fields of ... sheets in ANSOS. Covers daily staffing needs for inpatient nursing. Monitors employee call -in's. + Responsible for all staffing changes to be placed in ANSOS. Ensure… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- …Behavioral Health Department: Community Health & Research Center Location: Dearborn, MI START YOUR APPLICATION ... where this position may be located: + Community Health & Research Center Job Summary: Under general supervision, the Case Worker - Behavioral Health… more
- R1 RCM (Detroit, MI)
- …patient centric focus. + Established experience working with hospital billing within a call center environment **Required Skills:** + High School Diploma or GED, ... of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups....preferred + Minimum 3 years' experience in a healthcare call center + Minimum 1 year in… more
- AbbVie (Rochester, MI)
- …close on every sales call . + Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer ... performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize… more
- Sedgwick (Southfield, MI)
- …service experience or equivalent combination of education and experience required. Inbound call center experience preferred. **Skills & Knowledge** + Excellent ... a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Caring Starts with You-Let's Make...claim notes on all calls, resolving issues with one call /one person response, and directing calls to appropriate escalation… more
- Corewell Health (Taylor, MI)
- …potentially hazardous cleaning products. + Customer service focus. + For call center : strong phone etiquette skills, service orientation, and computer ... meal service which may include answering phones in the call center ; assembling patient trays; cleaning and...for you + Comprehensive benefits package to meet your financial , health, and work/life balance goals. Learn more here… more
- Encore (Detroit, MI)
- …relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. * Services events ... accordance with the company's standard operating procedures. * Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment… more
- Ricoh Americas Corporation (Dearborn, MI)
- …at entry level: bindery, Quality Control and final check, housekeeping, file services, call center representative, etc. This position reports directly to the ... mail/faxes, as well as applies necessary postage. Provides copier maintenance and first call response for customer site equipment. May also perform one of… more
- PNC (Waterford, MI)
- …Skills** Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales ... As a Relationship Manager in Business Banking you will develop and cultivate Center of Influence (COI) relationships to meet and exceed sales goals and business… more