- WesleyLife (West Des Moines, IA)
- …of Nursing in managing the nursing department, ensuring the delivery of high- quality care to residents. + Assist in developing, implementing, and monitoring nursing ... nursing staff, providing training, guidance, and performance evaluations to enhance professional development. + Participate in the creation and execution of… more
- GAP Solutions Inc (Des Moines, IA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
- GAP Solutions Inc (Des Moines, IA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
- GAP Solutions Inc (Des Moines, IA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
- brightwheel (Des Moines, IA)
- …families, and has lasting social and economic impact. Brightwheel's vision is high quality early education for every child. We pursue this by directly supporting ... others. Who you are You are a customer-focused sales professional with a proven ability to exceed ambitious goals...incredible opportunities evolve every day. You are excited to call current brightwheel customers and be responsible for ambitious… more
- Principal Financial Group (Des Moines, IA)
- …applications **Why Join Us** You'll be part of a team that values ** quality , professionalism, and growth** -with opportunities to expand your skills and explore ... or math related field or equivalent work experience + Internship or professional experience in IT support, troubleshooting, or customer service (preferred) + Strong… more
- PLACE (Urbandale, IA)
- …attraction systems. Commit to weekly 1:1 coaching sessions, weekly trainings and Partner Call . Become an expert of the PLACE Technology. Qualifications You are an ... organized, methodical and driven professional with a servant leader's heart. Systems are your...is unsurpassed and you thrive on your high standards, quality of work and your ability to serve others.… more
- WesleyLife (Urbandale, IA)
- …and assistance with daily activities, delivered in clients' homes to enhance quality of life, promote independence, and support well-being. WesleyLife Home Health ... to individual needs, along with competitive compensation, benefits, and opportunities for professional growth in a supportive work environment. **A Day in the Life… more
- PLACE (Urbandale, IA)
- …timely closings Commit to weekly 1:1 coaching session, weekly trainings and Partner Call Track activities and tasks in PLACE Technology Qualifications You are a ... detail oriented professional with a strong sense of urgency but not at the expense of quality . You are a good listener, extremely organized, solutions based and… more
- WesleyLife (Urbandale, IA)
- …and assistance with daily activities, delivered in clients' homes to enhance quality of life, promote independence, and support well-being. WesleyLife Home Health ... needs, along with competitive compensation, benefits, and opportunities for professional growth in a supportive work environment. **Day in...Openings:** PRN (as needed), Serve clients 24/7 wherever they call home + PRN: We expect you to pick… more
- Humana (Des Moines, IA)
- …uniquely positioned to put those customers at the center of everything it does. Call Quality Professionals (CQP2) provide information that will assist in the ... Team (CST). Prior to supporting agents, CQP2 complete Medicare Certification, Call Quality Certification, and technology training (Mattersight, MARx, Genesys,… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to timeliness and resolution. ... Responsible for the administration of the quality monitoring program and quality assurance...implementing test scripts for service rehearsal testing. + Maintains professional and technical knowledge in the field by reviewing… more
- TelCom Construction (Ankeny, IA)
- …a more connected career** At TelCom Construction, LLC, as a Lead Quality Control Field Technician, you'll ensure that construction or installation work meets ... document findings, and collaborate with teams to implement improvements and maintain high- quality outcomes **Connecting you to great benefits** + Weekly Paychecks +… more
- Humana (Des Moines, IA)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our ... Advancement team is searching for a Senior Strategy Advancement Professional focused on continuous improvement and optimization across omnichannel transformation… more
- Humana (Des Moines, IA)
- …of our caring community and help us put health first** The Sales Support Professional 1 provides timely and effective sales administrative support to assist with the ... acquisition or retention of customers. The Sales Support Professional 1 work assignments are often straightforward and of...updates ( Launch my Group (LMG) + Attend Implementation call + Partner with and provide support to brokers… more
- TelCom Construction (Ankeny, IA)
- **Discover a more connected career** At TelCom Construction, LLC, as a Quality Control Field Technician, you'll ensure that construction or installation work meets ... document findings, and collaborate with teams to implement improvements and maintain high- quality outcomes **Connecting you to great benefits** + Weekly Paychecks +… more
- ONEOK, Inc (Des Moines, IA)
- …information that results in enhanced compliance and company performance with the appropriate quality and accuracy reviews of the data. + Manage field inspections for ... including applications for new construction and operating assets. Ensure quality and accuracy of practical permit conditions based on...response support for assigned area. The EP is on call 24/7 to respond to emergency events including reporting… more
- UnityPoint Health (Des Moines, IA)
- …Shift: Day hours 4, ten hour shifts with no nights, no weekends, or no on call . Work in EP Lab, 40 hours/week + Job ID: 165842 Overview The Radiology Tech Specialist ... from patients and families. + Sign-On Incentive: $20,000 for qualified candidates! + On- call requirement ( call requirement) 1-2 weeknights/every 3rd weekend +… more
- Cardinal Health (Des Moines, IA)
- …your work shift. Excellent phone and customer service skills with a focus on quality , empathy and first call resolution. + Previous experience working in a ... various communication channels including written communication, verbal communication, fax, call /phone, email, text, web, and other platforms. Place inbound orders… more
- Cardinal Health (Des Moines, IA)
- …order issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... interest in the speaker + Ability to handle high call volumes consistently throughout the workday that range in...order placement process + Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times… more
