- Principal Financial Group (Des Moines, IA)
- **What You'll Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center, you will be handling inquiries from our customers ... to be escalated for resolution. Identifies innovation solutions to improve the customer experience and identifies voice of the customer opportunities for the… more
- Principal Financial Group (Des Moines, IA)
- **What You'll Do** We're looking for a ** Customer Experience Licensed Specialist 1** to join our Mutual Funds team! In this role, you'll serve as our primary ... and communicating next steps + Identify innovative solutions to improve the customer experience and identify voice of the customer opportunities for the… more
- Signature Aviation (Des Moines, IA)
- The Guest Experience Specialist often serves as the face of Signature while interacting with guests, crew members, and coworkers in a professional, friendly, and ... courteous manner. A Guest Experience Specialist 's primary responsibility is to consistently...Education Degree (GED). + At least 1 year of customer experience -related work in retail, hospitality, or… more
- Avnet (Des Moines, IA)
- …customers, suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! **Job Summary:** Develops, evaluates and ... environment to ensure practices do not adversely impact company reputation or customer satisfaction. **Hybrid position with a minimum of 3 days in office.… more
- Signature Aviation (Des Moines, IA)
- The Airside Experience Specialist is responsible for a variety of duties that contribute towards safely providing requested services for general aviation ... aircraft, crew and other guests. An Airside Experience Specialist routinely operates ground service equipment...supervisor/management. + Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service… more
- Wilson Language Training (Des Moines, IA)
- …Framework. + Maintains close and effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as ... Literacy Specialist **Department:** Literacy Specialist **Location:** Here...Learning team and bring their depth of subject matter experience and passion for adult learning to support the… more
- Ralliant (Des Moines, IA)
- …inefficiencies and contributing to initiatives that enhance team performance and customer experience . **Qualifications** . Proven success in a high-volume, ... The National Temporary Onsite Retention Specialist is responsible for retaining and growing non-managed...and strategic upsell opportunities to drive revenue growth and customer loyalty. **Key Responsibilities** Sales & Revenue Growth .… more
- Principal Financial Group (Des Moines, IA)
- …implementation of new work procedures and processes. + Guaranteeing customer satisfaction through completing routine shareholder transaction processing services in ... + Associate / Bachelor's degree with 1+ years of related work experience (financial services industry and/or operations) preferred. + Knowledge of the organization's… more
- iCIMS (Des Moines, IA)
- …and controls. + Manage internal risk assessments. + Support Sales and Customer Success by responding to security questionnaires and speaking to technical controls ... management processes and frameworks (eg, methods for assessing and mitigating risk). + Experience in SaaS environments and cloud platforms such as AWS or Azure +… more
- Principal Financial Group (Des Moines, IA)
- …by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years. As ... computer science, technology, engineering or math-related field) or equivalent experience + Basic planning, organizational, problem-solving, analytical, decision-making and… more
- Parexel (Des Moines, IA)
- …area meetings, trainings, white papers, slide sets, publications etc. Skills - Experience in clinical medicine (general or specialist qualifications) with a ... **Bring your Rheumatology experience and Lupus expertise to an Industry Leader,...Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address… more
- Mom's Meals (Ankeny, IA)
- Position SummaryThe Billing Specialist is responsible for performing specified financial tasks in support of the day-to-day operations of the Billing/Revenue Cycle ... discrepancies + Demonstrate successful performance through accuracy, timeliness, and customer satisfaction metrics + Utilize advanced Excel functions (eg, VLOOKUP)… more
- Mom's Meals (Ankeny, IA)
- …assisting with projects that impact collections or write offs Required Skills and Experience + High School Diploma or GED + Previous accounts receivable ... experience + Strong math skills + Basic to intermediate...+ Strong oral and written communication skills + Excellent customer service skills + Ability to multi-task, set priorities,… more
- SolomonEdwards (Des Moines, IA)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage ... - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or...values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a… more
- Concentrix (Des Moines, IA)
- Job Title: Specialist , Customer Acquisition Job Description The Customer Acquisition Specialist is responsible for demonstrating the value and benefits ... Career Growth** " awards every year? Then a remote Customer Acquisition Specialist position at Concentrix is...a Sales Manager **YOUR QUALIFICATIONS** + 2+ years of experience working in a customer service or… more
- Robert Half Accountemps (Johnston, IA)
- …financial institution serving the agriculture and equipment sector to find their next Customer Account Specialist ! You will be part of a team that ... or in the future What You'll Do: As a Customer Account Specialist , you'll support customers with...Requirements What We're Looking For: - 1+ year of customer service experience - Excellent verbal and… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, ... both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and...Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree. + Experience … more
- The Hertz Corporation (Des Moines, IA)
- …Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional ... Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + Prior call center and customer… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …a current State of Iowa employee (executive branch) + Less than three months of work experience as an Information Technology Specialist 4 for the State of Iowa + ... Three months to less than six months of work experience as an Information Technology Specialist 4 for the State of Iowa + Six months or more of work … more
- Iowa Department of Administrative Services (Des Moines, IA)
- …not a current State of Iowa employee (executive branch) + Less than three months of experience as an Information Technology Specialist 3 for the State of Iowa + ... equipment; serves as a contact point for resolution of customer problems involved with system operation. Minimum Qualification Requirements...Three months to less than six months of experience as an Information Technology Specialist 3… more
