- Red River (Des Moines, IA)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- City of Urbandale, IA (Urbandale, IA)
- …Assures that all work performed in the unit meets the city's standards for customer service , accuracy, quality , and efficiency. Assures that the city's ... prioritizing, and managing multiple tasks and deadlines. Uphold the city's standards for customer service , accuracy, quality , efficiency, and follow all city… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- Delta Dental of Iowa (Johnston, IA)
- …Description Come Smile with Us! At Delta Dental of Iowa, Customer Service Representativesdirectly deliver the exceptional quality service we have ... Customer Service Representative Johnston, IA (http://maps.google.com/maps?q=9000+Northpark+Drive+Johnston+IA+USA+50131) Apply Job Type Full-time… more
- Walgreens (Des Moines, IA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Highmark Health (Des Moines, IA)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- Humana (Des Moines, IA)
- …the ability to obtain within 75-90 days of start date + Prior experience in Telesales, Customer Service and/or Quality Assurance + 1 or more years of ... understands that while great products are important, it's the quality of our service that truly defines...Outsourcing Partners (BPO), Partner Call Centers (Brokerage), and the Customer Success Team (CST). Prior to supporting agents, CQP2… more
- Humana (Des Moines, IA)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- GE Aerospace (Des Moines, IA)
- …analysis investigations, and more + Impacts the team's ability to achieve service , quality , and timeliness of objectives + Demonstrates specialized depth ... our pride and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of … more
- Bridgestone Americas (Des Moines, IA)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Humana (Des Moines, IA)
- …organization at Humana. This role will report to the Associate Vice President, Customer Engagement Analysis. This individual will have an immediate impact on driving ... This role will drive adoption of analytical insights, help establish customer and business impact-focused prioritization, and identify new opportunities to improve… more
- Bridgestone Americas (Ankeny, IA)
- … tasks as required. Pay Range: $14.73 - $22.04 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... your future. We believe people can only provide superior service and quality to others when they...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more
- Hy-Vee Food Stores (Des Moines, IA)
- …Department: Grocery FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service , and ensures that customer 's needs are ... a good example. + Provides prompt, efficient and friendly customer service by exhibiting caring, concern and...Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and… more
- Lincoln Financial (Des Moines, IA)
- …reinstatements. * You will handle transfers of payments as needed and provide customer service to internal/external stakeholder, recognizing what needs to be ... are excited to bring on a Premium & Billing Service Processor to join our Group Protection Operations Team...done to meet the customer needs and demonstrate flexibility and responsiveness to create… more
- Hy-Vee Food Stores (Des Moines, IA)
- …Department: Grocery FLSA: Non-Exempt General Function Provides prompt, efficient and friendly customer service . Monitors and maintains the sales floor operations ... necessary for the successful handling of customers. + Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all … more
- Walmart (Des Moines, IA)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- Highmark Health (Des Moines, IA)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Eaton Corporation (Urbandale, IA)
- …is powering the future of Power Distribution through real world application and customer service . **It's** **time to make connections, get energized, and power ... set of responsibilities. + **Global Perspectives:** Diverse work locations and comprehensive customer portfolios are a required part of the adventure, enhancing your… more
- Eaton Corporation (Urbandale, IA)
- …is powering the future of Power Distribution through real world application and customer service . **It's** **time to make connections, get energized, and power ... set of responsibilities. + **Global Perspectives:** Diverse work locations and comprehensive customer portfolios are a required part of the adventure, enhancing your… more
- Ryder System (Des Moines, IA)
- …of employees on a shift, including but not limited to: Technicians-In. Charge, Customer Service Coordinators, Technicians, and Service Employees. The ... Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS… more