- Molina Healthcare (Des Moines, IA)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... + 3-5 years; healthcare industry experience preferred + National pharmacy technician certification To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a… more
- Evolent (Des Moines, IA)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a meaningful impact ... team member contributes to providing better health outcomes. **Collaboration Opportunities:** + Customer Service Representatives (CSR's) will be working with and… more
- Trinity Health (West Des Moines, IA)
- …and communicates effectively to service delivery areas to maximize patient flow and customer service . The Patient Access Representative Sr (PAR Sr) is ... area that requires additional support to maximize patient flow and excellence in customer service . 19. Understands downtime and disaster protocols and when… more
- Trinity Health (Clive, IA)
- … medical necessity, payer pre-certifications and referrals. Provides excellent patient focused customer service and communicates effectively to service ... delivery areas to maximize patient flow and customer service . **Monday - Friday 730-1600** **ESSENTIAL FUNCTIONS** Knows, understands, incorporates, and… more
- Cardinal Health (Des Moines, IA)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... of ensuring that all policies and procedures related to providing consistent, supervisor customer /patient care are adhered to, and service & production goals are… more
- Cardinal Health (Des Moines, IA)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Cardinal Health (Des Moines, IA)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... about long and short-range changes in the reimbursement environment including Medicare , Medicaid, Managed Care, and Commercial medical and pharmacy plans while… more
- Humana (Des Moines, IA)
- …weekends. + Proven experience in telesales, telemarketing, or a high-volume customer service environment. + Strong verbal communication, negotiation, and ... efforts are leading to a better quality of life for people with Medicare , Medicaid, families, individuals, military service personnel, and communities at large.… more
- Cardinal Health (Des Moines, IA)
- …to ensure accuracy and efficiency for the program **_Qualifications_** + Previous customer service experience, preferred + High School diploma or equivalent, ... member (when applicable) + Resolve patient's questions and any representative for the patient's concerns regarding status of their...preferred + Demonstrated high level customer service + Experience conducting and documenting… more
- Molina Healthcare (Des Moines, IA)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... current and up to date. + Effectively communicate general Medicare and Medicaid plan benefits to existing members. +...ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer… more
- Fresenius Medical Center (Des Moines, IA)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Des Moines, IA)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more