- Randstad US (Clive, IA)
- managed services support desk manager. +...+ Oversee the delivery of IT support services to clients, ensuring adherence to service level ... job summary: We are seeking a dynamic and experienced Managed Services Support Desk...into service delivery processes. + Ensure the managed services team is proficient in the… more
- SHI (Des Moines, IA)
- **Job Summary** The ASG Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers ... with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- SHI (Des Moines, IA)
- **Job Summary** The ASG Managed Services Senior Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the ... with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- SHI (Des Moines, IA)
- **Job Summary** The ASG Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers ... organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a...3-5 years of relevant work experience (preferably in a managed services environment). + Experience working with… more
- Marriott (Des Moines, IA)
- …property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations in core ... N **Position Type** Management **JOB SUMMARY** The Director, Technical Services & Security Compliance (TSSC) - Technical Compliance ...4+ years hands-on management level experience in IT customer service with a track record of support … more
- Marriott (Des Moines, IA)
- …others, particularly by establishing relationships, effective controls and leading in a managed service environment + Understanding of the quality assurance, ... quality control of systems functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to … more
- Marriott (Des Moines, IA)
- …quality control of application functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to ... obligations of Services Providers + Validates completeness of requirements prior to Service Provider or internally managed team solutioning + Through the … more
- Ensono (Des Moines, IA)
- …that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to ... as a ServiceRemote - United StatesJR009990 **Manager, End User Services ** At Ensono, our **Purpose is to be a...Lead, Supervisory or Manager Position within an end user support desk . + Strong analytical and diagnostic… more
- Ensono (Des Moines, IA)
- …that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to ... members with all areas of responsibility + Familiarity with the following tools: Service Manager, CASD Service Desk or ServiceNOW Configuration Management… more
- Principal Financial Group (Des Moines, IA)
- …You'll Do** As a Director of Compliance within Principal Global Investors you'll support Private Funds. This person will primarily support the private funds ... review, PPM review, advertising review, coordination with outside counsel, develop desk procedures, and complete forensic testing. + Developing compliance policy,… more
- Lumen (Des Moines, IA)
- …Cross Functional Communication - Work closely with eco teams ie, Order Packaging Desk (OPD)/Order Entry (OE)/ Service Delivery and Customer Care; for large ... People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for… more