- University of Iowa Community Credit Union (Grimes, IA)
- Position Summary POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and ... the credit union.#ID Refer a friend to this job (https://careers-greenstate.icims.com/jobs/4211/ member - service - representative /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336175149) Connect With Us! Not… more
- Concentrix (Des Moines, IA)
- Job Title: Customer Service Representative (Healthcare) - Remote Job Description The Customer Service Representative (Remote) works from home and ... basis. Military veterans are encouraged to apply.) The Customer Service Representative (Remote) works from home and...Assess all in-bound calls to accurately and efficiently address member 's needs by maintaining a strong customer focus. +… more
- Mom's Meals (Ankeny, IA)
- …home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing ... orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting...with the potential for overtime starting at 7:00am.Our team member enjoy: + Free Breakfast & Lunch + Casual… more
- Evolent (Des Moines, IA)
- …for the mission. Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a meaningful impact by providing ... learning, and a customer-centric approach, ensuring that every team member contributes to providing better health outcomes. **Collaboration Opportunities:** +… more
- Molina Healthcare (Des Moines, IA)
- …amounts, pharmacy location services and prior authorization outcomes. + Assists member and providers with initiating oral and written coverage determinations and ... equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** + 3-5… more
- Trinity Health (West Des Moines, IA)
- …effectively to service delivery areas to maximize patient flow and customer service . The Patient Access Representative Sr (PAR Sr) is cross trained in ... payment. 11. Posts all patient payments into hospital system, provides patient/family member with receipt. Follows department / hospital policies and procedures for… more
- Sharecare (Des Moines, IA)
- …- 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager, the Program Engagement Representative has the primary responsibility ... work as required. The position requires excellent communication, customer service , and sales skills, as well as the ability...client interaction include: + Offer the program to the member as well as answer any questions related to… more
- Molina Healthcare (Des Moines, IA)
- …to meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member 's, escalating high impact member ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls to Molina members and schedule appointments with… more
- Datavant (Des Moines, IA)
- …realize our bold vision for healthcare. Datavant is hiring a Sales Development Representative for the Commercial Client Success team to expand our already dominant ... calls and emails) to lead initial outreach to prospects for medical group service adoption and chart retrieval conversion candidates + Determine value of prospect… more
- Trinity Health (Clive, IA)
- …necessity, payer pre-certifications and referrals. Provides excellent patient focused customer service and communicates effectively to service delivery areas to ... maximize patient flow and customer service . **Monday - Friday 730-1600** **ESSENTIAL FUNCTIONS** Knows, understands, incorporates, and demonstrates the Trinity… more
- CDM Smith (Des Moines, IA)
- …existing portfolio with the US Government and State Agencies nationwide. As a full- service firm, CDM Smith has been providing these services for over 30 years ... Smith's core competencies with the mission of the US Government and expanding our service offerings with State Agencies. **The position can be based out of any CDM… more
- Raising Cane's (Johnston, IA)
- …and everything in between. Whether you have previous experience as a customer service associate, retail team member , cashier, restaurant server, kitchen lead, ... $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience....: The intellectual and physical demands described below are representative of what must be met by Crewmembers to… more
- Mainstream Living Inc (Des Moines, IA)
- …choice about their day to day activities, privacy and confidentiality. + Complete member service documentation in a timely, accurate, and thorough manner ... SKILLS Education : High School Diploma or Equivalency/HiSet/GED Experience : Human Service Experience is preferred but not required. Driving : This position requires… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- MISTRAS Group, Inc. (Des Moines, IA)
- …focus heavily on jobsite safety, exceeding client expectations, boosting team member performance, and upholding company (and client) policies, procedures, and work ... can span several weeks at a time. Safety, integrity, technical capabilities, customer service , and an ability to function effectively in a team environment are… more
- Medtronic (Des Moines, IA)
- …and clinical teams in the region. + Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service ... within the Responsibilities section of this job description are representative of those that must be met by an...engineer the extraordinary. **We change lives** . Each team member , each day, helps to improve and redefine how… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to effectively ... established protocols. Maintain the highest degree of sensitivity, compassion, and respect for Service members and their families. + Assesses the needs of the caller… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a ... To do well in this role, familiarity with IT Service Management (ITSM) principles and a strong foundation in...provided knowledge articles when appropriate otherwise contacts senior team member to assist. + Monitors and tracks incidents in… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, ... protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and… more