- Trinity Health (West Des Moines, IA)
- …effectively to service delivery areas to maximize patient flow and customer service . The Patient Access Representative Sr (PAR Sr) is cross trained ... for all Hospice requests. * Readies Hospice admission paperwork and communicates with patient or patient representative on admission date/time based on… more
- Des Moines University (West Des Moines, IA)
- Patient Services Representative (.5) Job no: 492917 Work type: PT Location: West Des Moines Categories: Staff At DMU you will make a meaningful contribution ... to the dynamic future of Medicine and Health Sciences. DMU is seeking a Patient Services Representative (.5) to provide support to the Des Moines University… more
- Des Moines University (Des Moines, IA)
- Patient Services Representative Job no: 492900 Work type: FT Location: Des Moines Categories: Staff At DMU you will make a meaningful contribution to the ... dynamic future of Medicine and Health Sciences. DMU is seeking a Patient Services Representative (PSR) who provides support to the physical therapy (PT)… more
- Trinity Health (Clive, IA)
- …including Medicare medical necessity, payer pre-certifications and referrals. Provides excellent patient focused customer service and communicates effectively to ... service delivery areas to maximize patient flow and customer service . **Monday -...Understands the requirements of various insurance payers including capitation services and obtains insurance referrals, insurance forms, patient… more
- Cardinal Health (Des Moines, IA)
- …physicians, specialty pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services + Assist ... guidance on the appeals process if needed + Resolve patient 's questions and any representative for the...touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High… more
- St. George Tanaq Corporation (Des Moines, IA)
- …Responds to and ensures that all appeal/dispute issues raised by the beneficiary/ patient , representative , and provider/supplier have been addressed + Provides a ... III Fully Remote*GA Job Type Full-time Description **Overview** Tanaq Support Services (TSS) delivers professional, scientific, and technical services and… more
- Concentrix (Des Moines, IA)
- Job Title: Customer Service Representative (Healthcare) - Remote Job Description The Customer Service Representative (Remote) works from home and ... of routine problems and questions regarding client's products and/or services . In this position you represent one our leading...basis. Military veterans are encouraged to apply.) The Customer Service Representative (Remote) works from home and… more
- VCA Animal Hospitals (Des Moines, IA)
- …within VCA! **VCA Avondale Veterinary Hospital** is seeking an experienced **Client Service Representative ** to join our AAHA-accredited, practice in Des Moines, ... **Job Description** As the face of VCA, the Client Service Representative sets the tone for the...will share VCA's commitment to delivering the highest quality patient care with exceptional client service . They… more
- Grifols Shared Services North America, Inc (Des Moines, IA)
- …transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. **Overview:** The primary ... responsibility of the Bleeding Management Hospital Specialty Sales Representative (HSSR) is to represent key products within the Bleeding Management product… more
- Cardinal Health (Des Moines, IA)
- …business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services ... This position is a customer care specialist on the customer service team **_Responsibilities_** + Handles client/ patient questions, complaints, requests… more
- Cardinal Health (Des Moines, IA)
- …fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services , patient access support, and financial programs, Sonexus Health, ... caller to appropriate team member (when applicable) + Resolve patient 's questions and any representative for the...diploma or equivalent, preferred + Demonstrated high level customer service + Experience conducting and documenting patient … more
- Molina Healthcare (Des Moines, IA)
- **JOB DESCRIPTION** **Job Summary** Molina Pharmacy Services /Management staff work to ensure that Molina members, providers, and pharmacies have access to all ... reviewing drug/provider utilization patterns and pharmacy costs management), clinical pharmacy services (such as, therapeutic drug monitoring, drug regimen review, … more
- Stryker (Des Moines, IA)
- **Sage Sales Representative ** As a Sage Sales Representative at Stryker, you will be at the forefront of promoting and selling our Sage products. You will drive ... drive business growth and success. As a Sage Sales Representative , you are driven to solve real problems and...providing a highly responsive and unsurpassed level of customer service . + Drive protocol and process improvement by partnering… more
- Cardinal Health (Des Moines, IA)
- …of ensuring that all policies and procedures related to providing consistent, supervisor customer/ patient care are adhered to, and service & production goals are ... environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates… more
- Cardinal Health (Des Moines, IA)
- …Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + 2-3 years of ... environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates… more
- Intermountain Health (Des Moines, IA)
- …extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary ... and scanners, personal computers. + Prepares for mailing insurance and patient refunds and paperwork by utilizing multiple resources, including on-site equipment… more
- Fresenius Medical Center (Des Moines, IA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Fresenius Medical Center (Des Moines, IA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Molina Healthcare (Des Moines, IA)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... **Job Description** **Job Summary** Molina Pharmacy Services /Management staff work to ensure that Molina members,...+ Interact with appropriate primary care providers to ensure patient registry is current and accurate. + Support pharmacists… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a ... To do well in this role, familiarity with IT Service Management (ITSM) principles and a strong foundation in...tickets. Additionally, a knack for clear communication and a patient demeanor will serve you well when interacting with… more