- Prime Therapeutics (Hartford, CT)
- …fuels our passion and drives every decision we make. **Job Posting Title** Customer Resolution Associate - Remote **Job Description** The Customer ... flexible schedule to accommodate business needs **Preferred Qualifications** + Associate 's degree in business, health care or related area...or related area of study + 1 year of customer service experience + 1 year of related work… more
- Wolters Kluwer (Hartford, CT)
- …growth, market penetration, and customer satisfaction. **Work Arrangement** : 100% Remote position. You will report to the Associate Director, Field Sales ... **Senior Account & Relationship Manager - Remote R0051782 | CP/ESG TeamMate | WK Audit...customer satisfaction through proactive account management and issue resolution . + Provide input into forecasting, reporting, and continuous… more
- Sumitomo Pharma (Hartford, CT)
- …payer and access/commercial experience. Rare disease experience is preferred + Excellent virtual/ remote customer engagement skills along with verbal and written ... seeking a dynamic, highly motivated, and experienced individual for the position of Associate Director, Market Access Engagement - Rare Disease, who will act as the… more
- Zurich NA (Hartford, CT)
- …and litigation management skills. This position can be office, hybrid, or fully remote anywhere in the lower 48 states. **Claims Handling & Investigation:** + Manage ... recorded statements, expert reports) to assess coverage, liability, and damages. ** Resolution Strategy & Negotiation:** + Develop and implement effective claim … more
- Humana (Hartford, CT)
- …Representative 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on ... members. The Medicare Inbound Contact Representative 2 strives to provide the member a resolution or pathway to resolution on each call while providing a perfect… more
- Cayuse Holdings (Hartford, CT)
- …technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures the effective delivery of technical ... the development, deployment, and optimization of CRM, telephony, and other customer -focused tools. + Support implementation phases by monitoring system readiness,… more
- ESPN, Inc. (Bristol, CT)
- …technical workflows within a fixed broadcast facility and interconnectivity with remote equipment and sites. They are required to participate in troubleshooting ... the in-game visual requirements and calls from Show Director, Producer, and Associate Director; including multiple discrete feeds (eg Clean Feeds, Aux outputs,… more
- Datavant (Hartford, CT)
- …to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, ... the final reports for the coding audit and actively participates in the resolution of audit findings. + Provide coder education via email and/or conference calls,… more
- Cayuse Holdings (Hartford, CT)
- …and training programs using data insights. + Deliver ongoing analysis of customer experience metrics, including survey data, complaint resolution efficiency, and ... role aligns analytics deliverables with the Exchange's objectives to improve customer experience, achieve cost savings, and foster continuous improvement. Through… more
- Highmark Health (Hartford, CT)
- …expected to be in the office on Tue/Wed/Thu - otherwise they will be fully remote .** This job supports one or more analytical aspects of the application product life ... root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation,… more
- Zurich NA (Hartford, CT)
- …supporting our New York Labor Law team. If you're passionate about delivering customer focused solutions and driving claims excellence, this is your opportunity to ... claims with an emphasis on litigated construction claims, from inception to resolution . + Collaborate with your colleagues to drive best practices and optimal… more
- GovCIO (Hartford, CT)
- …Administrator, tomanage, maintain, deploy, troubleshoot and support servers for a mixed customer environment This position will be located in Radford, VA and will ... be a remote position. **Responsibilities** This position is for a Senior...maintain, deploy, troubleshoot and support servers for a mixed customer environment. This position will plan, execute and implement… more
- Zurich NA (Rocky Hill, CT)
- …claims portfolio while contributing to Zurich's commitment to industry leadership and customer trust. **Basic Qualifications:** + Bachelor's Degree and 3+ years of ... in Claims or InsuranceOR + Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Commercial General Liability ClaimsOR… more
- Highmark Health (Hartford, CT)
- …analysis, requirements definition and documentation, system design, and problem resolution . The analyst communicates with system end-users to understand issues ... at basic to moderate levels of complexity + Excellent customer service skills + Uses critical thinking skills for...years of relevant work experience in lieu of an Associate 's Degree **Preferred** + Bachelor's degree in Computer Science,… more
- Cayuse Holdings (Hartford, CT)
- …of system updates and releases, including planning, testing, and defect resolution . + Troubleshoot and resolve escalated technical issues, ensuring minimal ... risks and proposed solutions. + Other duties as assigned. **Qualifications** + Associate 's degree in Computer Science, Information Systems, or a related technical… more
- Highmark Health (Hartford, CT)
- …on critical infrastructure projects and operational tickets, ensuring timely resolution and escalation. **Technical Skills:** Strong understanding and experience ... ensure solution alignment to enterprise goals and standards + Mentor other associate and intermediate technical engineers as needed + Perform technical analysis and… more