- Coinbase (Hartford, CT)
- …data-driven insights that power our global Consumer and Compliance CX functions. As Director of CX Analytics , you will lead the end-to-end CX ... and alignment. Attendance is expected and fully supported. The CX Analytics team is responsible for delivering...execution in a complex environment. Reporting to the Senior Director of CX Platform Services, you will… more
- The Hertz Corporation (Hartford, CT)
- …service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify ... field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities… more
- Travelers Insurance Company (Hartford, CT)
- …efficiency for your supported area. This position will report to a Claim Director , XM. **What Will You Do?** + Execute and implement customer experience strategies ... venues as a subject matter expert and influencer. + Monitor and apply CX research and industry tools, integrating relevant insights into operational planning. Stay… more
- Sharecare (Hartford, CT)
- …office every Tuesday.** **Job Summary:** Working in tandem with the Strategic Sales Director in the Lifesciences division, the Account Manager is a critical client ... cross-functional teams in support of client goals, including delivery, operations, media, CX and content + Balance client needs with Sharecare's goals while… more