- Pearson (American Fork, UT)
- …both the London and New York stock exchanges (UK: PSON; NYSE: PSO). The ** Technical Support Specialist** is responsible for providing first level technical ... development team and as a resource for other internal support needs. Provides Technical Support ...build knowledge and skills; Shares expertise with others. + Customer Service - Manages difficult or emotional… more
- GovCIO (Salt Lake City, UT)
- **Overview** GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities** + Receives, ... USD $27.00 /Hr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7097/ customer - service -representative pacer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-7097_ **Category**… more
- NRG Energy, Inc. (Lehi, UT)
- …positions within our national Customer Care organization, including roles within customer service , technical support , alarm monitoring services, ... and X. We're looking for a strategic and hands-on Customer Care Recruiting Manager to lead and optimize high-volume...the experience of our recruiters and TA specialists, providing support , clarity, and leadership that helps them do their… more
- Concentrix (Salt Lake City, UT)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...+ Fluency in Spanish + 1 + years of customer service and 6 months sales experience… more
- Concentrix (Salt Lake City, UT)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...- Remote role include: + 1 + years of customer service experience + Active resident license… more
- Cengage Group (Salt Lake City, UT)
- …a successful record of accomplishment desired; At least two years of successful sales, technical support , customer service , or proven experience ... customer journey. + Technical Troubleshooting: Diagnose and troubleshoot reported customer technical issues effectively. + Data Analysis: Pull and analyze… more
- Confluent (Salt Lake City, UT)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Wheeler Machinery (Salt Lake City, UT)
- Technical Support III Salt Lake City, UT...for this role is someone who combines a robust technical background with outstanding customer service ... practices. The position involves providing level 2 & 3 technical support , addressing a diverse range of...escalations and provide insight regarding resolutions. + Deliver exceptional customer service and manage priorities effectively to… more
- Prime Therapeutics (Salt Lake City, UT)
- …management experience with client-facing experience, including but not limited to customer service , technical presales, client solution implementation, ... project execution, and service delivery. The Director of Technical Sales and Implementation Support is a customer -facing role that leads the teams… more
- CAI (Salt Lake City, UT)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- EMCOR Group (Salt Lake City, UT)
- …years of experience in sales, customer service , or account support (HVAC or technical services preferred). + Strong communication and interpersonal ... support seasoned Account Managers in managing commercial and industrial HVAC service accounts. The position blends inside sales support with field-based… more
- Resideo (Lehi, UT)
- … Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support , and service needs for Control4 in addition to a ... Reporting to a Technical Support Supervisor, the Technical...English communication skills, both verbal and written, with a customer -first mindset. **WE VALUE:** + Control4 Automation Programmer certification… more
- JobNimbus (Lehi, UT)
- …Makes You the Hero for This Job: + Preferred: 1-2 years of technical support experience + Preferred: 1+ years of customer support experience + Preferred: ... maybe even land a new job! Mission: Provide world-class technical support and training in a timely...Technical Knowledge and Troubleshooting Skills + Interpersonal and customer service skills Superpowers: + Extreme Ownership.… more
- Two95 International Inc. (American Fork, UT)
- Title: Team Technical Lead - Customer Journey (https://workable.com/nr?l=https%3A%2F%2Fquestionnaire1-dish.icims.com%2Fjobs%2F49617%2Fjob) Location: American ... Duration: 6Months with Extension Rate: $Open/hr Requirements A successful Customer Journey Team Technical Lead will have:...Have experience working with Agile and the tools that support it + Highly motivated, driven, hardworking and open… more
- Cengage Group (Salt Lake City, UT)
- …and/or Service Cloud. + Proven success in delivering CRM solutions that support sales processes, customer service operations, and marketing initiatives. ... To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . As the Principal Technical Product Owner for Salesforce Sales & Service … more
- GovCIO (Salt Lake City, UT)
- …OS, Networking basics + Remote desktop tools, Incident management software, Technical documentation, Customer service , Leadership, Problem-solving Clearance ... **Overview** GovCIO is hiring for a IT Technical Shift Lead (Desktop Support ). The...laptop, and peripheral issues, while maintaining high standards of customer service and efficient team performance. This… more
- JPMorgan Chase (Pleasant Grove, UT)
- …support organization. - Strong communication skills (oral & written) and outstanding customer service skills, including empathy, tenacity, and a strong sense ... empower efficient trading. **Job Summary** As a Level 2 Technical Client Service Specialist in our front...serve as an escalation point for the Level 1 support team, offering higher-level technical and business-related… more
- ES3 (Davis County, UT)
- Position Overview ES3 is hiring Technical Support Specialists to join our IT Help Desk team. This role offers hands-on experience supporting a wide range of ... PM), Monday-Friday Helpful Experience and Skills + Previous help desk or customer service experience + IT-related education, certifications, or training… more
- Proofpoint (Salt Lake City, UT)
- …Proofpoint's solutions. + Provide proactive recommendations that support the customer 's requirements, roadmap and ongoing technical needs. Identify and ... needed. + Direct crisis and incident response, working with the account team, technical support , operations and engineering teams to ensure timely resolution,… more
- Xylem (Salt Lake City, UT)
- …issues to the appropriate department or supervisor * Keep detailed records of customer interactions and transactions Technical Support * Troubleshoot ... technical problems * Stay updated on product or service updates and changes to effectively assist customers ... support specialists to ensure consistent and efficient customer service * Share knowledge and best… more