- Epsilon, Inc (Alexandria, VA)
- …candidate in this position.)_ + Ability to lift up to 15 lbs. and perform desk -side campus customer and support office site visits, as needed. **Physical Demands ... **Technical Lead ** **Epsilon is now part of AMERICAN SYSTEMS!**...incident documentation is required + Address urgent requests for service and assume the duties of any team member… more
- Epsilon, Inc (Washington, DC)
- …technology platforms and will work under the direction of the Senior Wi-Fi Team Lead to design and support network strategies to meet project needs. You will ... designated network distribution systems and associated equipment. You will perform on- site or in-house servicing, repairs and/or installations of network components… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ... to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As...surveillance system data to identify and mitigate threats. + Lead routine and unannounced inspections of the facility to… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... in classrooms. + Conduct arrangements and provide real time on- site support for VTC sessions involving MCU VTC assets....the MCU network. + Coordinate with the IA Task Lead to incorporate required IA controls into network and… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
- System One (Arlington, VA)
- Job Title: Service Desk Tower Lead Location: Arlington, VA On- Site - Federal Client Public Trust Clearance Required 6 Month Contract to Hire Hourly Rate: ... has a 6-month contract to hire opening for a Service Desk Tower Lead to...at a federal client site . The IT Service Desk Tower Lead will...client site . The IT Service Desk Tower Lead will oversee the day-to-day… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job...be available to work a hybrid schedule with an on- site requirement in Sterling, VA** **You're good at:** + Understanding ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a...site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- Guest Services (Mount Rainier, MD)
- Compensation Amount: 17.25 USD HourlyThe Lead Front Desk Agent must have the ability to assist in the supervision of front desk clerks and operations ... have strong customer services skills and ensure excellent guest service is provided. This position reports to the General...Available ESSENTIAL FUNCTIONS + Receive direction from the Front Desk Manager and assist in the overall management of… more
- NuAxis Innovations (Washington, DC)
- …support channels (email, phone, walk-up counter, etc.). + Leadership & Team Development + Lead , coach, and mentor Service Desk staff; provide daily, weekly, ... The Help Desk Manager oversees the daily operations of the WMATA IT Service Desk , providing leadership, direction, and technical support to Tier I and Tier… more
- Chenega Corporation (Arlington, VA)
- …as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service ... **Req ID:** 38230 **Summary** **Tier 2 Help Desk Analyst** **Arlington, VA** Are you ready to...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. + Simulates… more
- Amazon (Arlington, VA)
- …using Kuiper's satellite network. We have an immediate opening for a Deal Desk Specialist to support the KGS team focusing on government customers around the ... KGS deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities. 10037...government opportunities. 10037 Key job responsibilities As the Deal Desk Specialist, KGS you will work with the KGS… more
- Cherry Bekaert (Tysons Corner, VA)
- …have the opportunity to work onsite from our Tysons Corner office. The Office Service Lead is a recognized subject matter expert responsible for leading ... operational initiatives, resolving complex challenges, and advancing client service through technology and innovation. This role provides expert-level support to… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... has a wonderful opportunity for you! As the Engineer Lead (Electromagnetic Compatibility), you will be on a dynamic...Navy program execution. + Active-Duty Experience in the submarine service . + Recent experience in Team Submarine. Take this… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... civilian. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning… more
- NVR (Reston, VA)
- …NVR, Inc. is seeking a Lead Personal Productivity & Collaboration Engineer ... Lead Systems Engineer Job Category Information Technology Market...productivity and introduce new capabilities. + Monitor Message Center, Service Health, Secure Score, and other resources to maintain… more
- NANA Regional Corporation (Ashburn, VA)
- …particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk . + Responsible for managing and setting ... of the team, including Network Engineers/Network Administrators to ensure service quality and network efficiency. **Responsibilities** + Develops and implements… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...monitoring in accordance with DoD policies. + Designate node site coordinators to support DoS worldwide missions and maintain… more
- TekSynap (Silver Spring, MD)
- …assurance processes that align with federal guidelines, ensuring that the service desk consistently meets federal performance standards. + Leadingroot ... + Knowledge of industry accepted standards and best practices related to IT Service Desk operations + Adaptability toshiftingpriorities in a highly regulated… more
- Marriott (Bethesda, MD)
- …during cutover periods, ServiceNow incident operations, cross-functional collaboration with the Service Desk and MTOC teams, coordination with third-party ... and deployment of approved knowledge articles to accelerate resolution. + Partner with the Service Desk team to ensure effective handoffs and incident routing. +… more
